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Merchant Services Companies In Jobs in California

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Merchant Services Companies In information

What are some common challenges faced when working in a merchant services company, and how can new employees best prepare for them?

Working in a Merchant Services company often involves navigating a fast-paced environment where technology and payment regulations are constantly evolving. New employees may encounter challenges such as keeping up with industry compliance standards, addressing diverse client needs, and troubleshooting payment processing issues quickly. To prepare, it is beneficial to stay informed about the latest industry trends, develop strong communication skills for client interactions, and gain familiarity with various payment processing systems. Proactively seeking training and being adaptable can help new team members thrive in this dynamic field.

What are the key skills and qualifications needed to thrive as a merchant services account manager, and why are they important?

To thrive as a Merchant Services Account Manager, you need strong knowledge of payment processing, financial products, and sales principles, typically supported by experience in finance or business administration. Familiarity with point-of-sale (POS) systems, payment gateways, and CRM software is essential, along with relevant certifications like ETA CPP. Excellent communication, negotiation, and customer service skills help build trust and long-term client relationships. These skills ensure you can effectively support merchants, meet sales targets, and navigate the evolving payments landscape.

What are merchant services companies?

Merchant Services Companies are businesses that provide solutions and tools for other businesses to accept and process payments, especially credit and debit card transactions. They offer services such as payment processing, point-of-sale systems, online payment gateways, and fraud prevention. These companies help merchants handle transactions securely and efficiently, ensuring funds are transferred from customers to the business’s bank account. Working with a merchant services company can also provide support for recurring payments, invoicing, and integration with e-commerce platforms. Choosing the right provider can improve payment security and streamline business operations.

What is the difference between Merchant Services Companies In vs Payment Processing Specialists?

AspectMerchant Services Companies InPayment Processing Specialists
CredentialsBusiness licenses, industry certificationsCertifications in payment systems, technical training
Work EnvironmentCorporate offices, client sites, call centersFinancial institutions, tech firms, client sites
Employer & IndustryFinancial services, merchant account providersPayment technology companies, banks
Search & Comparison IntentFinding merchant account providers, business solutionsUnderstanding payment system roles, technical support

Merchant Services Companies In primarily focus on providing comprehensive payment solutions and merchant accounts for businesses. Payment Processing Specialists often handle the technical aspects of transaction processing and system integration. While both roles are integral to payment services, Merchant Services Companies In offer broader business solutions, whereas Payment Processing Specialists focus on technical execution and support.

What cities in California are hiring for Merchant Services Companies In jobs? Cities in California with the most Merchant Services Companies In job openings:

Inside Sales Merchant Services Payment Consultant

Westlake Financial Services - Corporate

Los Angeles, CA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

PAYMENT SOLUTIONS CONSULTANT
Los Angeles, CA | On-site role

Founded in 2021, NowPay LLC is proud to be a part of the family of Hankey Group companies. With assets over $30 billion combined, the Hankey Group has a 50-year track record of being an innovator in the automobile and finance industries led by our companies Westlake Financial, Nowcom and many others.

Based out of our Los Angeles office, NowPay is a full-service registered ISO/MSP that offers merchant services, business software and various other payment technology solutions that intend to help our clients operate effectively. We are driven to continuously develop new products and services to solve the ever-expanding need of small, medium and large businesses to connect with financial institutions and consumers. Our company conducts merchant underwriting, risk, onboarding and support in-house.

NowPay has a people-first culture with an emphasis on honesty and integrity whether it is with our employees, clients or partners. We are seeking experienced professionals to join the NowPay family and be an integral part of our rapid growth. Join our team if you are ready to make an impact today!

Position Summary

We are seeking a motivated and results-driven Sales Executive to join our growing merchant services and payment processing company. This individual will be responsible for generating new business opportunities, managing inbound and outbound sales activities, conducting merchant consultations, and closing payment processing agreements with businesses across the United States.

The ideal candidate has experience in merchant services, payment processing, financial services, SaaS sales, or B2B sales and is comfortable working with both cold and warm leads. This role requires strong relationship-building skills, consultative selling abilities, and occasional travel for client meetings, trade shows, industry events, and partner development opportunities.

Key Responsibilities

New Business Development

  • Prospect and identify new merchant opportunities through outbound calling, email campaigns, networking, referrals, and strategic partnerships (includes both warm and cold leads).
  • Follow up promptly with inbound leads generated through marketing campaigns, referral partners, and company initiatives.
  • Schedule and conduct sales presentations, discovery calls, and product demonstrations.
  • Develop and maintain a robust sales pipeline using the company's CRM system.
  • Gather signed merchant applications and support documents or stipulations for our Underwriting department to review.

Merchant Consultation & Sales

  • Analyze prospective merchants' current payment processing solutions and identify opportunities for savings and operational improvements.
  • Present customized solutions including:
    • Credit card processing
    • ACH processing
    • Payment gateways
    • Virtual terminals
    • Point-of-sale systems
    • Recurring billing solutions
    • E-commerce payment solutions
    • Other proprietary software solutions
  • Prepare pricing proposals and negotiate agreements.
  • Close new merchant accounts and achieve monthly sales targets.

Relationship Management

  • Serve as a trusted advisor throughout the sales process.
  • Coordinate with underwriting, risk, operations, and customer support teams to facilitate smooth merchant onboarding.
  • Maintain ongoing relationships with merchants to identify additional sales opportunities and referrals.
  • Support strategic partner and referral relationships.

Travel & Industry Representation

  • Conduct in-person meetings with prospective merchants and referral partners.
  • Travel as needed to support business development initiatives.

Sales Administration

  • Maintain accurate records of all sales activities in CRM.
  • Track pipeline performance and forecast monthly sales results.
  • Prepare reports on sales activities, opportunities, and closed business.
  • Stay informed regarding industry trends, payment technologies, card brand regulations, and competitive offerings.

Performance Metrics

Success in this role will be measured by:

  • New merchant accounts approved and activated
  • Monthly processing volume generated
  • Revenue and gross profit produced
  • Lead conversion rates
  • Pipeline growth and management
  • Merchant retention and satisfaction
  • Referral partner development

Qualifications

Required

  • 2+ years of B2B sales experience in merchant services, payment processing, and fintech space.
  • Understanding of credit card processing, ACH processing, POS systems, processing fees, merchant underwriting processes.
  • Strong communication, presentation, and negotiation skills.
  • Proven ability to generate leads and close business.
  • Experience managing a sales pipeline and CRM system.
  • Self-motivated with strong organizational skills.
  • Ability to travel as needed.
  • Proficiency with Microsoft Office and Google Workspace.
  • Existing network of business owners, referral partners, or industry contacts a plus.

PAY RATE: 

  • Pay Rate: $20/hour + potential performance-based bonus and uncapped commission.

    • On-Target Earnings (OTE): $100,000 to $150,000  
    • Guaranteed Ramp-Up: First 2 months guaranteed $3,850 bonus per month plus base pay.
    • Commission Paid Per Deal
    • Potential Residual Income
  • The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

FULL TIME BENEFITS

  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Employee Loan Assistance
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas, TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet

ACKNOWLEDGMENTS

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

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