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Merchandise Support Associate Jobs in Columbus, OH

Chico's FAS

Support Associate - Chico's

Upper Arlington, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Operational Excellence • Processes merchandise, ensuring items are properly stored, ticketed and ...

Chico's FAS

Support Associate - Soma

Upper Arlington, OH

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Operational Excellence • Processes merchandise, ensuring items are properly stored, ticketed and ...

Chico's FAS

Support Associate - Chico's

Jeffersonville, OH · On-site

$11 - $13.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Operational Excellence • Processes merchandise, ensuring items are properly stored, ticketed and ...

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Merchandise Support Associate information

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How much do merchandise support associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for merchandise support associate in Columbus, OH is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $18.80 per hour, depending on experience, location, and employer.

What does a merchandise support associate do?

A merchandise support associate prepares merchandise for sale and places it on the retail floor. Job duties include adding pricing information to packaging and stocking a retail store. At some stores, qualifications may consist of previous retail experience and a high school diploma but on the job training is usually provided. If you are interested in a career in retail, you can gain experience and skills as a merchandise support associate.

What is the job of a merchandise support associate?

A merchandise support associate assists with inventory management, stock replenishment, and product displays in retail environments. They often use tools like scanners and follow store procedures to ensure merchandise is organized and available for customers, supporting the overall sales process.
More about Merchandise Support Associate jobs

What cities near Columbus, OH are hiring for Merchandise Support Associate jobs?

Cities near Columbus, OH with the most Merchandise Support Associate job openings:

Infographic showing various Merchandise Support Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,474 per year, or $18.5 per hour.

Support Associate - Chico's

Chico's FAS, Inc.

Upper Arlington, OH • On-site

$11 - $13.75/hr

Full-time

Re-posted 13 hours ago

Chico's FAS rating

5.7

Company rating: 5.7 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

65th of 104 rated fashion retailers

Job description

POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.

Customer Experience
  • Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving.
  • Seeks personal developmental opportunities and readily solicits feedback.
  • Other duties as assigned.
  • Assists with boutique cleanliness and organization.

This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
  • Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
  • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Courage - Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS:
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $11.00 - $13.75. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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