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Merchandise Service Coordinator Jobs (NOW HIRING)

HomeGoods

Customer Service Coordinator

Onalaska, WI · On-site

$15 - $15.50/hr

Grow Your Career Responsible for executing receiving and merchandising standards while ensuring ... Role models exceptional customer service. Creates a positive internal and external customer ...

TJX Companies

Customer Service Coordinator

Onalaska, WI · On-site

$15 - $15.50/hr

Ensures merchandise is properly tagged, hung, secured, and coded * Communicates with the ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

Imperial

Customer Service Coordinator

Worcester, MA · On-site

$22.75 - $25/hr

The Customer Service Coordinator is responsible for supporting the day-to-day success of the ... seasonal items, general merchandise categories. With more than 700 associates and a ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... Coordinate with district billing clerks as necessary Prepare merchandise for display, or for ...

Penske

Customer Service Coordinator

Atlanta, GA

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... Coordinate with district billing clerks as necessary Prepare merchandise for display, or for ...

TJX Companies

Customer Service Coordinator

Victor, NY · On-site

$16 - $16.50/hr

Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

Penske

Customer Service Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative ... merchandise for display, or for purchase or rental • Recommend and provide advice on a wide ...

Tjx

customer service coordinator

Bronx, NY · On-site

$18 - $18.50/hr

Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

TJX Companies

Customer Service Coordinator

Winchester, VA · On-site

$14.75 - $15.25/hr

Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

Tjx

Customer Service Coordinator

Goldsboro, NC · On-site

$13.75 - $14.25/hr

Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

New

TJX Companies

customer service coordinator

Bronx, NY · On-site

$18 - $18.50/hr

Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

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How much do merchandise service coordinator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for merchandise service coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What does a merchandise service coordinator do?

A Merchandise Service Coordinator is responsible for ensuring that products are accurately stocked, displayed, and maintained on sales floors in retail stores. They coordinate with vendors, store managers, and other staff to implement merchandising plans, handle inventory, and resolve any product-related issues. Their role helps ensure shelves are visually appealing and products are easy to find, which can improve the shopping experience for customers and boost sales. Additionally, they may track inventory levels, set up promotional displays, and provide training or guidance to store associates.

What are some common challenges merchandise service coordinators face when managing inventory and product displays?

Merchandise Service Coordinators often encounter challenges such as balancing multiple product resets, managing tight deadlines for seasonal displays, and ensuring inventory accuracy while coordinating with vendors and store teams. Staying organized and proactive is key, as unexpected shipment delays or last-minute planogram changes can disrupt schedules. Strong communication and adaptability help coordinators overcome these hurdles while maintaining visually appealing and well-stocked displays that meet company standards.

What are the key skills and qualifications needed to thrive as a merchandise service coordinator, and why are they important?

To thrive as a Merchandise Service Coordinator, you need strong organizational skills, retail merchandising knowledge, and a high school diploma or equivalent. Familiarity with inventory management systems, planogram software, and point-of-sale (POS) systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you coordinate tasks and collaborate with store teams. These competencies are essential for ensuring efficient merchandise presentation, accurate inventory, and seamless execution of retail strategies.

What cities are hiring for Merchandise Service Coordinator jobs?

Cities with the most Merchandise Service Coordinator job openings:

What states have the most Merchandise Service Coordinator jobs?

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Merchandise Service Coordinator jobs near you

Aftersales Service Coordinator

Bellevue, WA • On-site

Ben Bridge Jeweler
Retail • 501 - 1,000 employees
Learn more about Ben Bridge Jewelerexternal

$22 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

We have been in business for 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has over thirty store locations across the United States. We are committed to serving our customers with quality jewelry that will be a memorable experience for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality and history. Its meaning only grows with time. We don't sell to a customer just once; we want to be their jeweler for life!
Ben Bridge Jeweler's store in Bellevue Swuare is looking for a Store Aftersales Service Coordinator to join our team.
Job Summary:
The Store Aftersales Service Coordinator (ASSC) is responsible for maintaining and coordinating the flow of all repair jobs entering and leaving the store. The ASSC will take in customer repairs and work with the company watchmakers to triage each timepiece and determine their final destinations. They will also oversee each repair from beginning to end and provide status updates to the customers, manufacturers, sales associates, and store manager. Invoice reconciliation reports will require appropriate filing and delivery as needed.
This position offers hourly pay and flexible hours.
Responsibilities
  • Responsible for proper customer facing repair intake for both watch and jewelry repairs.

  • Deliver customer repairs and collect appropriate payment in a prompt manner.
  • Follow up with customers post-pickup to confirm satisfaction with services and repairs.
  • Daily check-ins and processing for all inbound customer repairs.
  • Track in-store and external (factory repair & corporate watchmaker department) Rolex services
  • Provide Rolex service status updates and service confirmations to customers.
  • Provide customers with pending job estimates and follow up as needed.
  • Complete Rolex Service Data Reporting via WRS on a monthly basis.
  • Invoice reconciliation for all services, spare parts, and watchmaking tools.
  • Create service estimates and invoices for all repairs processed through the store.
  • Advise store associates and customers of any backordered parts and service delays.
  • Manage multiple inboxes via Outlook.
  • Provide status updates on pending services to sales associates, watchmakers/watch techs, and store manager.
  • Create and compile month-end reports, analyzing and interpreting data as needed.
  • Maintain working knowledge of job flow and job turnaround expectations.
  • Maintain SDS compliance.
  • Organize and maintain both physical and digital department filing systems.
  • Perform other administrative duties as directed by management.

Required Qualifications:
  • Excellent verbal, written, and interpersonal communication skills.
  • Comfortable operating in a fast-paced, customer facing environment.
  • Ability to maintain composure and resolve conflict under pressure.
  • Meticulous and detail-oriented; comfortable with data analysis
  • Proficiency in Microsoft Office (Word, Excel, Powerpoint, etc.)
  • High School Diploma or General Education Diploma (GED)

Range: $22.00 - $26.00 per hour
Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.
This position offers benefits that include employee merchandise discounts, paid training, Employee Assistance Program and paid time off, such as: vacation, sick, holidays, bereavement and jury duty. Our benefits program includes: medical, dental and vision insurance, flexible savings accounts, company paid life insurance, STD and LTD as well as voluntary programs such as pet insurance and supplemental life insurance. Additionally, Ben Bridge Jeweler offers a 401(k) plan with a company match.
Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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