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Membership Services Associate Jobs in Alabama (NOW HIRING)

Bass Pro Shops

Customer Service Associate - Full Time

Huntsville, AL · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * All ...

Cabela's

Customer Service Associate - Full Time

Huntsville, AL · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * All ...

Bass Pro Shops

Customer Service Associate - Full Time

Huntsville, AL · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Relations Associate performs various Customer Service activities, to include greeting ... CLUB Membership, VOC, and In-Store Pick-up. * ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE ...

Stretch Zone

Fitness Sales Associate

Birmingham, AL · On-site

$16/hr

Our Sales Associates play a key role in helping new and existing members understand the benefits of ... Drive membership sales by confidently presenting Stretch Zone's services and membership options to ...

Planet Fitness

Front Desk Associate

Phenix City, AL · On-site

$12.75 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Opelika, AL · On-site

$12.75 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$13.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Montgomery, AL

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Montgomery, AL · On-site

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Montgomery, AL

$11.75 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Phenix City, AL

$12.50 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Opelika, AL

$12 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Opelika, AL

$12 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

Planet Fitness

Front Desk Associate

Prattville, AL · On-site

$11.75 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform membership related functions such as sign-ups, contact/billing information updates ... service environment is preferred * Must be 18 years of age or older * Willing to become CPR/AED ...

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All JobsMembership Services Associate JobsMembership Services Associate Jobs in Alabama

Membership Services Associate information

What is a membership services associate?

Membership Services Associates are professionals responsible for assisting members of an organization, club, or service with their needs and inquiries. They help manage memberships, process renewals and applications, and provide information about benefits and services. These associates often handle customer service issues, maintain records, and promote member satisfaction and retention. Their role is crucial in ensuring members have a positive experience and feel valued within the organization.

What are the key skills and qualifications needed to thrive as a membership services associate?

To thrive as a Membership Services Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and basic office applications is typically required. Excellent communication, problem-solving, and interpersonal skills help you build rapport and respond effectively to member needs. These skills ensure positive member experiences, efficient operations, and retention within the organization.

What are some common challenges faced by membership services associates, and how can they be addressed?

Membership Services Associates often juggle multiple responsibilities, including handling member inquiries, resolving account issues, and processing renewals. One common challenge is managing high volumes of requests during peak times while maintaining a positive and professional demeanor. To succeed, it's important to develop strong organizational skills, stay patient under pressure, and use available tools and resources to prioritize tasks efficiently. Collaborating closely with team members and utilizing customer relationship management (CRM) systems can also help streamline processes and improve member satisfaction.

What is the difference between Membership Services Associate vs Customer Service Representative?

AspectMembership Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentNonprofit, membership organizations, clubs, or associationsVarious industries including retail, telecom, and finance
Employer & Industry UsagePrimarily used in membership-based organizationsCommon across multiple customer-facing industries
Search & Comparison IntentFocus on membership support, organization-specific rolesGeneral customer service roles across industries

The Membership Services Associate and Customer Service Representative roles share similar skills in communication and problem-solving. However, the Membership Services Associate typically works within membership organizations, focusing on member engagement and support, while Customer Service Representatives serve a broader range of industries, handling general customer inquiries. Understanding these differences helps job seekers target the right roles based on their experience and career goals.

What are the most commonly searched types of Membership Services jobs in Alabama?

The most popular types of Membership Services jobs in Alabama are:

What cities in Alabama are hiring for Membership Services Associate jobs?

Cities in Alabama with the most Membership Services Associate job openings:

Membership Services Associate jobs near you

Customer Service Associate - Full Time

Bass Pro Shops

Huntsville, AL • On-site

$13.75 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 437 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

Customer Relations Associate

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Essential Functions
  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • Identifying and evaluating customers' needs
    • Making product recommendations based off this analysis
    • Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • All other duties as assigned.
Experience/Qualifications
  • Minimum Degree Required: High school diploma or equivalent experience.
Knowledge, Skills, and Ability
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system
Travel Requirements
  • N/A
Physical Requirements
  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Independent Judgement
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

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