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Membership Relations Manager Jobs in Virginia (NOW HIRING)

J.F. Shea Family of Companies

$20 - $25/hr

Manage all duties and responsibilities related to the People Services hiring process-from new hire ... Act as the first point of contact for member relations. * Onboard new community members, establish ...

American Family Fitness

MEMBERSHIP ADVISOR

Midlothian, VA · On-site

$35K - $50K/yr

Membership Advisor Pay Range: $16.83 - $24.04 per hour (equivalent to $35,016 - $50,000 annually ... Manager Criteria: Minimum 1 year sales experience required. Customer relations and fitness ...

American Family Fitness

MEMBERSHIP ADVISOR

Midlothian, VA · On-site

$35K - $50K/yr

Membership Advisor Pay Range: $16.83 - $24.04 per hour (equivalent to $35,016 - $50,000 annually ... Manager Criteria: Minimum 1 year sales experience required. Customer relations and fitness ...

SHRM

Vice President, Membership Community

Alexandria, VA · Hybrid

$180K - $240K/yr

OverviewThe VP of Membership Community leads the organization's entire Membership business, with ... RELATIONS Manages relationships with the Board of Directors and senior volunteer leadership ...

Drybar Shops

Drybar Shops

Midlothian, VA

$58K - $68K/yr

Help drive memberships, retail, and guest loyalty * Create a positive, high-performing culture What ... You'll partner with a Shop Educator, Client Relations Manager, District Manager, and experienced ...

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Membership Relations Manager information

What is the difference between Membership Relations Manager vs Membership Coordinator?

AspectMembership Relations ManagerMembership Coordinator
ResponsibilitiesOversees member engagement, develops retention strategies, manages member communicationsAssists with member onboarding, processes memberships, supports event coordination
Required SkillsStrong communication, relationship management, strategic planningCustomer service, organizational skills, basic communication
Work EnvironmentOffice setting, strategic meetings, member interactionsOffice or event settings, administrative tasks
Common UsageUsed in organizations focusing on member retention and engagementUsed in organizations handling day-to-day member support

The Membership Relations Manager focuses on strategic member engagement and retention, while the Membership Coordinator handles administrative tasks and member support. Both roles are essential for maintaining strong member relationships but differ in scope and responsibilities.

What does a membership relations manager do?

A membership relations manager oversees communication and engagement with members to ensure satisfaction and retention. They handle member inquiries, organize events, and develop strategies to strengthen member loyalty, often using customer relationship management (CRM) tools. Strong interpersonal and organizational skills are essential for success in this role.

What cities in Virginia are hiring for Membership Relations Manager jobs?

Cities in Virginia with the most Membership Relations Manager job openings:

Membership Relations Manager jobs near you
Infographic showing various Membership Relations Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Fitness Membership Relations Specialist

Alexandria, VA • On-site

D1 Training
See more jobs at D1 Trainingexternal

$15 - $25/hr

Part-time

Re-posted 20 days ago

Key responsibilities

  • Make outbound calls to leads and respond to incoming inquiries to promote D1 products and services.

  • Log and manage client notes and contacts accurately throughout the sales process.

  • Prescribe and sell appropriate services based on clients' needs and goals.

D1 Training rating

5.3

Company rating: 5.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

51st of 64 rated gym and leisure clubs

Job description

Benefits:
  • Flexible schedule
  • Bonus based on performance
  • Training & development

D1 Training is a Sports Performance Training Facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.
At D1, our promise to our athletes is: "You pick the goal, we help you get there" and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.
Company Overview
  • Motivate and inspire all to be their best and achieve their goals through training with world-class coaches.
  • The culture of D1 separates us as we are all driven to help those around us.
  • D1 is passionate about impacting and changing lives.

Job Summary
High energy, enthusiastic person to join our Recruiting team. This position will be present in facility from 4-8pm Monday - Friday, taking incoming calls, making outgoing calls, booking workouts/assessments, booking/taking phone consultations, and selling all D1 products and services. MUST BE COMFORTABLE IN A FAST-PACED SALES ENVIRONMENT.
Responsibilities
  • Making outbound calls daily to leads with an emphasis on speed to contact
  • Nurturing leads through the sales process.
  • Making sure all client notes and contacts are logged and managed correctly.
  • Able to prescribe and sell the correct service based on the client's needs/goals.

Qualifications
  • Must be a high-energy individual.
  • Must have 1+ years in sales
  • Must have 1+ years in a customer service setting ideally in the fitness industry.
  • Bonus if you have coaching/training experience!

Benefits/Perks
  • Continuing education through company-sanctioned events.
  • Free membership in a state-of-the-art facility.

Compensation: $15.00 - $25.00 per hour
D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

What D1 Training employees say

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