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Member Solutions Associate Jobs in Kansas (NOW HIRING)

Ascend Learning

Solutions Consultant

Leawood, KS · On-site +1

Associate or Bachelor's degree in related field preferred, High School Diploma or GED required ... a member of a fire department or EMS/EMT service with current certifications or licensure * 2+ ...

SpartanNash

$13 - $14.75/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

Kemin

Research Associate - Pilot Lab

Lenexa, KS · On-site

We create solutions that strengthen health and wellbeing, provide nutrition and immune support for ... As a valued member of our team, you'll enjoy a comprehensive benefits package designed to support ...

Kemin

Research Associate - Pilot Lab

Lenexa, KS

We create solutions that strengthen health and wellbeing, provide nutrition and immune support for ... As a valued member of our team, you'll enjoy a comprehensive benefits package designed to support ...

Kemin

Research Associate - Pilot Lab

Lenexa, KS

We create solutions that strengthen health and wellbeing, provide nutrition and immune support for ... As a valued member of our team, you'll enjoy a comprehensive benefits package designed to support ...

Wesco

Warehouse Associate

Olathe, KS · On-site

$15.50 - $18.25/hr

... solutions. With our best-in-class product and services portfolio and our massive scale, there are ... team member has the opportunity to thrive. ​ Learn more about Working at Wesco here ( and apply ...

Express

Sales Associate

Kansas City, KS · On-site

$13.50 - $18.25/hr

Drive credit and loyalty member programs by explaining benefits and encouraging customers to ... Solutions to help associates obtain individual insurance coverage that best fits their needs and ...

Express

Sales Associate

Kansas City, KS

$13.50 - $18.25/hr

Drive credit and loyalty member programs by explaining benefits and encouraging customers to ... Solutions to help associates obtain individual insurance coverage that best fits their needs and ...

Express & Bonobos

Sales Associate

Kansas City, KS · On-site

$13.50 - $18.25/hr

Drive credit and loyalty member programs by explaining benefits and encouraging customers to ... Solutions to help associates obtain individual insurance coverage that best fits their needs and ...

Wesco

Warehouse Associate

Olathe, KS

$15.50 - $18.50/hr

... solutions. With our best-in-class product and services portfolio and our massive scale, there are ... member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today!

Audacy, Inc.

Sales Associate (Pipeline)

Mission, KS · Hybrid

$13 - $17.75/hr

As a member of Audacy's group of Sales Associates, you will receive an immersive training and ... Solutions orientated / problem-solving skills * A strong customer service orientation with the ...

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Member Solutions Associate information

What cities in Kansas are hiring for Member Solutions Associate jobs? Cities in Kansas with the most Member Solutions Associate job openings:
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Contact Center Specialist

Contact Center Specialist

Wichita Federal Credit Union

Wichita, KS

Other

Posted 5 days ago

Job description

E-Branch Member Solutions Associate II
Category of Employment
Full Time; non-exempt.
Grade 5
Position Purpose
To assist members over the phone with their financial transactions and identify products and services that will enhance the member relationship.
Reporting Relationships
This position reports to the Contact Center Manager.
Essential Functions and Accountabilities

  • Provide service by answering incoming calls and conducting member service transactions over the phone if needed
  • Receive and process transactions as noted.
  • Provide general credit union information.
  • Cross-sell all credit union services as appropriate.
  • Identify member financial needs and offer products, services and solutions to meet those needs, including added-convenience products, sales referrals, and alternate access channels.
  • Provide excellent member service.
  • Handles mail payments and deposits.
  • Assist other departments when necessary.
  • Assure proper maintenance, cleanliness, and security of work area, desk, equipment, etc.
  • Perform other duties as required by supervisors.
Performance Expectations
  • To exceed the established individual goals each month
  • To meet/exceed credit union service standards including standards for phone call answer rate
  • To troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.
  • To provide informed, professional and accurate service and support to all members and associates.
  • To maintain a dependable record of attendance and timeliness.
  • To maintain a professional, courteous, and friendly atmosphere for members and co-workers.
  • To process online applications and return member calls within a reasonable amount of time as established by the Supervisor
Requirements
Minimum Qualifications
  • High school graduate.
Desirable Qualifications
  • At least one year customer service experience
  • Excellent time management skills
  • Excellent verbal and written communication skills
  • Ability to follow up with others regarding information needed or provided
  • Ability to work independently, self-starter, energetic
  • Able to handle highly confidential information with discretion
  • Detail oriented
  • Able to adhere to tight deadlines
  • Able to produce high-quality work in an efficient and timely manner
  • Demonstrate flexibility and adaptability by being able to discern between conflicting priorities and reprioritize as business needs dictate
  • Embraces change
Desirable Traits
  • Professional presence.
  • Punctual, dependable and cooperative.
  • Possess a positive demeanor and cooperative attitude in relations with members and employees.
  • Communicates with warmth and compassion while keeping the needs of the business as the primary focus.

Physical and Mental Demands
Physical activities involve those normally associated with working in an office environment: walking, standing, talking and similar activities.
Vision and hearing requirements, including close vision, ability to distinguish basic colors and/or shades, depth perception ability to adjust focus, ability to hear telephone and/or in-person conversations, and other vision and hearing demands.
Ability to lift objects or exert force in pushing and pulling.
Mental demands, including such requirements as reading documents, analyzing and solving problems, interpreting data or information, using math or mathematical reasoning, learning and applying new information and skills, performing highly detailed work, meeting changing and/or intensive deadlines, constant interruptions, multiple concurrent tasks and interacting with members/coworkers.
This Job Description is not a complete statement of all duties and responsibilities comprising this position. Wichita Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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