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Member Service Desk Associate Jobs in Virginia (NOW HIRING)

Front Desk Associate

Chantilly, VA ยท On-site

$14.25 - $18.50/hr

The Front Desk Associate is the first face a member, guest, or staff member sees when entering our ... exceptional service. This role also requires multitasking skills to manage an organized and ...

Front Desk Associate

Ashburn, VA ยท On-site

$14.25 - $18.50/hr

This role is responsible for providing exceptional customer service, assisting with memberships and ... Respond to member concerns and resolve issues professionally or escalate them to management when ...

Front Desk Associate

Chantilly, VA ยท On-site

$13.75 - $17.50/hr

The Front Desk Associate is the first face a member, guest, or staff member sees when entering our ... exceptional service. This role also requires multitasking skills to manage an organized and ...

Front Desk Associate

Glen Allen, VA ยท On-site

$13 - $16.75/hr

We are searching for a goal-oriented team member who has a passion for sales and customer service. A successful Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a ...

Responsible for completing HR paperwork for Service Desk associates prior to new hire orientation. Administrative * Serves as liaison with GM on customer care issues and Member surveys * Attends ...

Front Desk Associate

Ashburn, VA ยท On-site

$14.25 - $18.50/hr

This role is responsible for providing exceptional customer service, assisting with memberships and ... Respond to member concerns and resolve issues professionally or escalate them to management when ...

Front Desk Associate

Ashburn, VA ยท On-site

$14.25 - $18.50/hr

This role is responsible for providing exceptional customer service, assisting with memberships and ... Respond to member concerns and resolve issues professionally or escalate them to management when ...

Front Desk Associate

Ashburn, VA ยท On-site

$14.25 - $18.50/hr

This role is responsible for providing exceptional customer service, assisting with memberships and ... Respond to member concerns and resolve issues professionally or escalate them to management when ...

Front Desk Associate

Woodbridge, VA ยท On-site

$13.75 - $17.75/hr

Front Desk Associate As a Front Desk Associate at Gold's Gym Lake Ridge, you are the first point of ... customer service, supporting daily gym operations, and ensuring every member feels welcomed ...

Front Desk Associate

Woodbridge, VA ยท On-site

$13.75 - $17.75/hr

Front Desk Associate As a Front Desk Associate at Gold's Gym Lake Ridge, you are the first point of ... customer service, supporting daily gym operations, and ensuring every member feels welcomed ...

Front Desk Associate

Richmond, VA ยท On-site

$12.41/hr

Give every member and guest a warm, enthusiastic welcome (you're the vibe setter!) * Check members ... A+ customer service and communication skills * Friendly, reliable, and a natural multitasker ...

Front Desk Associate

Woodbridge, VA ยท On-site

$13.75 - $17.75/hr

Front Desk Associate As a Front Desk Associate at Gold's Gym Lake Ridge, you are the first point of ... customer service, supporting daily gym operations, and ensuring every member feels welcomed ...

Front Desk Associate

Henrico, VA ยท On-site

$17 - $25/hr

We are searching for a goal-oriented team member who has a passion for sales and customer service. A successful Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a ...

Front Desk Associate

Henrico, VA ยท On-site

$17 - $25/hr

We are searching for a goal-oriented team member who has a passion for sales and customer service. A successful Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a ...

Front Desk Associate

Pounding Mill, VA ยท On-site

$13.25 - $17/hr

We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able ...

Front Desk Associate

Lebanon, VA ยท On-site

$11.50 - $14.75/hr

We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able ...

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Member Service Desk Associate information

What cities in Virginia are hiring for Member Service Desk Associate jobs?

Cities in Virginia with the most Member Service Desk Associate job openings:

Front Desk Associate

Chantilly, VA โ€ข On-site

The Fitness Equation
Fitness and Sports Centersย โ€ขย 51 - 200 employees

$14.25 - $18.50/hr

Other

Re-posted 12 days ago


Job description

Front Desk Associate

The Fitness Equation is looking for a professional, performance-driven Front Desk Associate. The Front Desk Associate is the first face a member, guest, or staff member sees when entering our club. We rely on our Front Desk staff to greet with a smile, welcoming attitude, and an eagerness to attend to members' needs and provide exceptional service. This role also requires multitasking skills to manage an organized and efficient front desk area.

Responsibilities

  • Greets members, guests, and staff with enthusiasm and a friendly attitude.
  • Answer telephones, transfer calls, take messages, and communicate in professional manner.
  • Scan members in with key card, verify ability to access club, stop those who are unable to access club.
  • Transfer guests to Membership team and TFE Management for tours and membership presentations.
  • Work with TFE Management to update member billing information, sell authorized Front Desk POS items, and transfer interviewees, business partners, and other guests to their meeting locations.
  • Keep members informed of events happening in the club and promotional messages.
  • Distribute towels, other items that may be provided at Front Desk.
  • Resolve and mediate member concerns in a calm and controlled manner.
  • Maintain a clean and organized front desk work area.

Qualifications

  • H.S. student or completed H.S. diploma/GED
  • Ability to communicate professionally and provide appropriate and effective problem solving information to members, guests, and staff
  • Ability to initiate task management and keep control of front desk during slow times and peak times
  • Interest in and passion for physical fitness
  • CPR and First Aid qualifications (preferred)
  • Health club work experience (preferred)

TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE's educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.