We value our Associates' career growth and ongoing professional development-- and we regularly ... Service Principles of CCG Replenish stock items as required. Performs other job-related duties as ...
We value our Associates' career growth and ongoing professional development-- and we regularly ... Service Principles of CCG Replenish stock items as required. Performs other job-related duties as ...
The Corporate Relationship Associate delivers exceptional member experience and ensures sound ... Build and strengthen member relationships by identifying and delivering additional services to ...
New
The Corporate Relationship Associate delivers exceptional member experience and ensures sound ... Build and strengthen member relationships by identifying and delivering additional services to ...
New
As atrusted Member-based organization, we provide products and services that are essential to ... Associates share in each other's successes, drive change and support each other while cultivating a ...
As atrusted Member-based organization, we provide products and services that are essential to ... Associates share in each other's successes, drive change and support each other while cultivating a ...
Associate Manager, Claims
CA$71K - CA$119K/yr
Permanent Full Time - As an Associate Manager within Health & Dental Claims Operations, you will ... Deliver operational results across service, quality, productivity, and plan member experience ...
Associate Manager, Claims
CA$71K - CA$119K/yr
Permanent Full Time - As an Associate Manager within Health & Dental Claims Operations, you will ... Deliver operational results across service, quality, productivity, and plan member experience ...
Associate
Winnipeg, MB · On-site
You are a strategic member of the Financial Planning team and will work directly with Financial ... service and fulfillment in connection with their financial plan. Maximize opportunities to ...
Associate
Winnipeg, MB · On-site
You are a strategic member of the Financial Planning team and will work directly with Financial ... service and fulfillment in connection with their financial plan. Maximize opportunities to ...
Warehouse Associate
Winnipeg, MB · On-site
... service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information ...
Quick apply
Warehouse Associate
Winnipeg, MB · On-site
... service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information ...
Branch Associate
Winnipeg, MB · On-site
As a Canadian Energy team member, a typical week will include the following: Customer Service.You ... associate, delivery driver.
Branch Associate
Winnipeg, MB · On-site
As a Canadian Energy team member, a typical week will include the following: Customer Service.You ... associate, delivery driver.
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Quick apply
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Sales Floor Associate
Winnipeg, MB · On-site
... team member across our organization -- from new hires to senior executives. We develop around 90 ... A range of mental health services to assist you in managing daily life 3629 Portage Avenue ...
Quick apply
Sales Floor Associate
Winnipeg, MB · On-site
... team member across our organization -- from new hires to senior executives. We develop around 90 ... A range of mental health services to assist you in managing daily life 3629 Portage Avenue ...
Sales Floor Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Quick apply
Sales Floor Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Quick apply
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Quick apply
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Quick apply
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
... team member across our organization -- from new hires to senior executives. We develop around 90 ... A range of mental health services to assist you in managing daily life 3629 Portage Avenue ...
Quick apply
... team member across our organization -- from new hires to senior executives. We develop around 90 ... A range of mental health services to assist you in managing daily life 3629 Portage Avenue ...
Sales Floor Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Quick apply
Sales Floor Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Sales Floor Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Quick apply
Sales Floor Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Quick apply
Retail Store Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Sales Floor Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Quick apply
Sales Floor Associate
Winnipeg, MB · On-site
... and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal ... team member across our organization -- from new hires to senior executives. We develop around 90 ...
Associate Property Manager
Winnipeg, MB · On-site
Who We Are BGIS is a leading provider of customized facility management and real estate services ... satisfaction, team member satisfaction and, ultimately, financial success. KEY DUTIES ...
Associate Property Manager
Winnipeg, MB · On-site
Who We Are BGIS is a leading provider of customized facility management and real estate services ... satisfaction, team member satisfaction and, ultimately, financial success. KEY DUTIES ...
Associate Property Manager
Winnipeg, MB · On-site
Who We Are BGIS is a leading provider of customized facility management and real estate services ... satisfaction, team member satisfaction and, ultimately, financial success. KEY DUTIES ...
Associate Property Manager
Winnipeg, MB · On-site
Who We Are BGIS is a leading provider of customized facility management and real estate services ... satisfaction, team member satisfaction and, ultimately, financial success. KEY DUTIES ...
Member Service Associate information
What is the difference between Member Service Associate vs Customer Service Representative?
| Aspect | Member Service Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require certifications in financial services | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Financial institutions, credit unions, healthcare organizations | Retail, call centers, various industries |
| Employer & Industry | Primarily financial and healthcare sectors | Broad across multiple industries |
| Common Search & Comparison | Yes | Yes |
The main difference between a Member Service Associate and a Customer Service Representative lies in their industry focus. Member Service Associates typically work in financial or healthcare settings, handling member or patient inquiries, while Customer Service Representatives serve customers across various industries. Both roles require strong communication skills and a high school diploma, but Member Service Associates often need specific industry knowledge or certifications. Understanding these distinctions can help job seekers target the right roles based on their background and career goals.
What is a member service associate position?
A member service associate is responsible for assisting members with account inquiries, providing information about products or services, and resolving issues. The role often requires strong communication skills, customer service experience, and familiarity with relevant software or systems. It is typically performed in a retail or financial environment and may involve working flexible hours.
Full Time Member Services Counsellor (Empress Street, Winnipeg)
Winnipeg, MB • On-site
Full-time
Medical
Re-posted 19 days ago
Job description
About Us
Our Member Services Counsellors at CAA Club Group of companies pride themselves for helping members and non-members. You would be required to sell CAA Memberships and merchandise. In your role will also be required to make car rental reservations, take passport photos, issue International Driving permits and educate and provide Travel Insurance options to our Members.
Who we are
As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.
Position Details
DUTIES/RESPONSIBILITIES:
Receives, counsels, and processes inquiries from clients regarding memberships, membership benefits, travel routings, hotel reservations, travel health insurance and information on all CAA products, services, and benefits.
Utilizes the CAA methodologies to identify and sell relevant products and services to members and customers.
Counsels members regarding route selection, points of interest, construction areas, road conditions, mileage, driving times, toll information, and other relevant travel information available.
Utilizes relevant CAA partner websites to counsel and process various product transactions
Verifies key information with clients and makes appropriate data entries in the SAP system in order to complete and fulfill all transactions following established procedures.
Receives and responds to members or other staff regarding problems with CAA Products and Services, and takes action to investigate, process, and resolve the situations.
Completes all monetary transactions, accounting procedures and inventory control procedures according to established procedures.
Displays a positive attitude towards CCG product, services and initiatives
Demonstrate daily, the Core Values & Service Principles of CCG
Replenish stock items as required.
Performs other job-related duties as assigned.
REQUIREMENTS:
Post-Secondary education in Tourism, or Travel Counselling preferred.
Working knowledge of Microsoft Windows and Microsoft Office applications.
Demonstrated knowledge of maps, routings, points of interest and symbols, geography, destinations and appropriate reference materials.
Minimum 1 - 2 years of experience in a similar or related position.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Manitoba Human Rights Code and the Accessibility for Manitobans with Disabilities Act, 2013 (AMA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.