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Member Service Assistant Jobs in Mount Prospect, IL

BCU

Rep, Member Service

Crystal Lake, IL · On-site

$38K - $57K/yr

Build and maintain favorable member relationships. * Assist members with loan servicing and credit guidance. * Meet or exceed individual sales goals to align with and support branch PMO's. * ...

HMD Trucking Inc

Road Service Assistant

Chicago Ridge, IL · On-site

$15.25 - $20.50/hr

The company's aggressive sales approach and service quality are the basis for its strong reputation ... Ability to work effectively both as a Team member and independently * Ability to follow ...

HMD Transport

Road Service Assistant

Chicago Ridge, IL · On-site

$15.25 - $20.50/hr

The company's aggressive sales approach and service quality are the basis for its strong reputation ... Ability to work effectively both as a Team member and independently * Ability to follow ...

HMD Trucking Inc.

Road Service Assistant

Chicago Ridge, IL · On-site

$15.25 - $20.50/hr

The company's aggressive sales approach and service quality are the basis for its strong reputation ... Ability to work effectively both as a Team member and independently * Ability to follow ...

Costco Wholesale Corporation

Food Service Assistant

Niles, IL · On-site

$15 - $19/hr

Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...

Costco Wholesale Corporation

Food Service Assistant

Niles, IL · On-site

$15 - $19/hr

Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...

Advocate Aurora Health

Food Service Assistant

Chicago, IL · On-site

$18.85 - $28.30/hr

... active team member. 9) Follows sanitation and HACCP standards and maintains organization ... Ability to prepare service line for meal service and service customers Ability to deliver routine ...

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Showing results 21-40

All JobsMember Service JobsMember Service Assistant JobsMember Service Assistant Jobs in Mount Prospect, IL

Member Service Assistant information

See Mount Prospect, IL salary details

$7

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How much do member service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for member service assistant in Mount Prospect, IL is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.09 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Member Service jobs in Mount Prospect, IL?

The most popular types of Member Service jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Member Service Assistant jobs?

Cities near Mount Prospect, IL with the most Member Service Assistant job openings:

Member Service Assistant jobs near you
Infographic showing various Member Service Assistant job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $34,995 per year, or $16.8 per hour.

Member Service Representative

Alero Financial Credit Union

Crystal Lake, IL • On-site

$18.68 - $23.34/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Perform all types of member financial transactions, including account maintenance.

  • Assist the Branch Manager in controlling delinquency and negative shares.

  • Resolve member problems, obtain information, research records, and follow up to ensure member satisfaction.

Job description

Position Title:                   MSR

Reports To:                       Branch Manager

Grade Level:                      6

Full Salary Range:            $18.68/hr - $28.02/hr

Hiring Salary:                    $18.68/hr - $23.34/hr


Primary Responsibilities:Perform member transactions, analyze member requests to determine their financial needs and cross-sell products and services to meet those needs. Assist Branch Manager in controlling delinquency and negative shares. Duties must be accomplished in compliance with federal and state laws and in accordance with the credit union’s policies and procedures and with constant attention to Alero’s creed, vision, mission and goals.Duties and Responsibilities:

Perform all types of member financial transactions, including account maintenance.

  • Follow all credit union policies and procedures.
  • Process new accounts, verifying identity and eligibility.
  • Reconcile and balance assigned cash drawer, reporting discrepancies to Senior MSR, Assistant Branch Manager or Branch Manager.
  • Assist with member in person/telephone inquiries and general questions regarding the credit union.
  • Prepare and balance checks received.
  • Process mail, night depository and ATM transactions.
  • Scan correspondence, member files, loan files, etc.
  • Perform new member welcome calls.
  • Complete daily, weekly and monthly reports as assigned.
  • Process check orders and/or plastic card orders.
  • Assist in branch collection and negative shares process. 
  • Generate leads for Business Development Officer/Branch Manager and participate in business development activities.
  • Must be willing and able to sell credit union services that provide the maximum benefit to both the member and the credit union.
  • Resolve member problems, obtain information, research records and follow up on details to resolve matters to members’ satisfaction.
  • Assist Branch Manager in achieving corporate and branch goals and objectives.
  • All other duties as assigned.

Qualifications:

  • High school graduate. 
  • Minimum one year of cash-handling experience or experience as a teller/MSR in a credit union or related field. 
  • Excellent math, written and verbal communication skills. Limited travel may be necessary.

Benefits:

  • Health, Vision, Dental Insurance 
  • Long-term Disability Insurance 
  • Critical Illness 
  • Life Insurance 
  • 401(k) match 
  • Profit sharing 
  • PTO 
  • Flexible Spending Account 
  • Tuition Reimbursement 
  • Pet Insurance 
  • Commuter Benefit

Applicable federal and multi-state regulations including, but not limited to:

  • Federal Credit Union Act (12 U.S.C. §1751 et seq.)
  • NCUA Rules and Regulations (12 CFR Parts 700–799)
  • NCUA Part 701
  • NCUA Part 702
  • NCUA Part 703
  • NCUA Part 707
  • NCUA Part 709
  • NCUA Part 713
  • NCUA Part 715
  • NCUA Part 716
  • NCUA Part 748
  • NCUA Part 749
  • NCUA Part 760
  • Bank Secrecy Act (BSA)
  • USA PATRIOT Act
  • Anti-Money Laundering (AML) Regulations
  • Truth in Lending Act (Regulation Z)
  • RESPA (Regulation X)
  • ECOA (Regulation B)
  • FCRA (Regulation V)
  • HMDA (Regulation C)
  • FDCPA
  • Truth in Savings Act (Regulation DD)
  • Electronic Fund Transfer Act (Regulation E)
  • Expedited Funds Availability Act (Regulation CC)
  • Gramm-Leach-Bliley Act (GLBA)
  • Safeguards Rule
  • OFAC Regulations
  • SCRA
  • Military Lending Act
  • Dodd-Frank Act
  • UDAAP
  • Illinois Credit Union Act
  • Illinois Consumer Fraud Act
  • Illinois Personal Information Protection Act
  • Illinois Biometric Information Privacy Act
  • Illinois Interest Act
  • Illinois Collection Agency Act
  • UCC Articles 3, 4, and 9 (Illinois)
  • Multi-state data privacy and breach laws
  • Multi-state unclaimed property laws

While performing the duties of this job, the employee is frequently required to sit, view information on a computer screen, and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.