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Member Service Assistant Jobs in Calgary, AB (NOW HIRING)

Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle. Checks member receipts at exit and thanks member. Daily tasks and ...

Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle. Checks member receipts at exit and thanks member. Daily tasks and ...

Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle. Checks member receipts at exit and thanks member. Daily tasks and ...

Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle. Checks member receipts at exit and thanks member. Daily tasks and ...

Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle. Checks member receipts at exit and thanks member. Daily tasks and ...

Provides a high level of member service. Daily tasks and responsibilities : * Greet members, helps members load order onto conveyor belt, determines member's packing preferences, answers questions ...

Provides a high level of member service. Daily tasks and responsibilities : * Greet members, helps members load order onto conveyor belt, determines member's packing preferences, answers questions ...

Provides a high level of member service. Daily tasks and responsibilities : * Greet members, helps members load order onto conveyor belt, determines member's packing preferences, answers questions ...

Provides a high level of member service. Daily tasks and responsibilities : * Greet members, helps members load order onto conveyor belt, determines member's packing preferences, answers questions ...

Provides a high level of member service. Daily tasks and responsibilities : * Greet members, helps members load order onto conveyor belt, determines member's packing preferences, answers questions ...

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Member Service Assistant information

What does a member service assistant do?

A member service assistant provides support to members by answering questions, assisting with account management, and resolving issues. They often work in customer service environments, using communication skills and sometimes computer systems to ensure member satisfaction.

What are the most commonly searched types of Member Service jobs in Calgary, AB?

The most popular types of Member Service jobs in Calgary, AB are:

Infographic showing various Member Service Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution.

Member Service Assistant

Costco Wholesale

Rocky View County, AB • On-site

Full-time

Re-posted 11 days ago


Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,920 frontline employees who took The Breakroom Quiz

2nd of 39 rated national retailers


Job description

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Job Description 

Description of position:
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle. Checks member receipts at exit and thanks member.
Daily tasks and responsibilities:

  • Conducts hourly warehouse safety and security checks. Walks the warehouse and perimeter. Corrects safety and security problems encountered, such as spills, trip hazards and blocked exits. Fills out the inspection forms and shows results to the duty manager. Attends warehouse safety meetings.
  • Welcomes members entering the warehouse. Approaches, smiles and makes eye contact and greets. Verifies membership card.  Offers cart if necessary. Keeps entrance/exit area clean.
  • Clicks a handheld counter to count members entering the warehouse. Reports half-hourly counts to Front End and records counts on weekly reports.
  • Monitors warehouse access. Reports arrival of armored transport vehicle to duty manager. Discretely observes armored deposit pick up, jewelry and register drawer set up and pick-up while holding panic button. Checks backpacks, lunch pails, briefcases, strollers, etc., at exit. Plug in the electric scooters as they return.
  • Greets exiting member. Checks accuracy and validity of member's receipts and compares to merchandise. Arranges speedy assistance for any member correction or concern. Marks receipt with highlighter, thanks member.
  • Provides and arranges prompt and courteous member service. Directs members to product and service locations. Enlists assistance for loading, shopping, etc. Dries off wet carts.
  • Watches after hours exit door discretely from personal vehicle and reports door area status by 2-way radio before doors can be opened for employees. Drives warehouse perimeter in personal vehicle for security checks. Watches closing managers leave.  Reports suspicious activity to duty manager and calls police if necessary.


Non-Essential Functions and Tasks:

  • Assists in other areas of the warehouse as necessary.


Qualifications (Costco-specific or industry-specific skills that candidates must possess):

  • Education/Training :  High School Diploma or GED preferred.
  • Licenses/Certifications :  Valid Driver's License and vehicle required.
  • Experience:  None.
  • Knowledge/Skills:  None.
  • Other:         


Knowledge and talents recommended for job success:
NOTE: For postings in Quebec locations, candidates must be able to communicate in French (oral and written).

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Benefits

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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983