POSITION PURPOSE Provide excellent member service by effectively and accurately resolving issues ... ATM cards. * Assist members with online and mobile banking related inquiries including online ...
POSITION PURPOSE Provide excellent member service by effectively and accurately resolving issues ... ATM cards. * Assist members with online and mobile banking related inquiries including online ...
POSITION PURPOSE Provide excellent member service by effectively and accurately resolving issues ... ATM cards. * Assist members with online and mobile banking related inquiries including online ...
POSITION PURPOSE Provide excellent member service by effectively and accurately resolving issues ... ATM cards. * Assist members with online and mobile banking related inquiries including online ...
THE OPTIMIST SERVICE ASSISTANT (Germantown)
Nashville, TN · On-site
$14.50 - $19.25/hr
Medical
Dental
Vision
Life
PTO
The Optimist is seeking a Service Assistant to work closely with the restaurant team to help ... Competitive pay - $5.15/hr. + tips As a valued member of our team, you will receive: A supportive ...
THE OPTIMIST SERVICE ASSISTANT (Germantown)
Nashville, TN · On-site
$14.50 - $19.25/hr
Medical
Dental
Vision
Life
PTO
The Optimist is seeking a Service Assistant to work closely with the restaurant team to help ... Competitive pay - $5.15/hr. + tips As a valued member of our team, you will receive: A supportive ...
THE OPTIMIST SERVICE ASSISTANT (Germantown)
Nashville, TN · On-site
$14.50 - $19.25/hr
Medical
Dental
Vision
Life
PTO
The Optimist is seeking a Service Assistant to work closely with the restaurant team to help ... Competitive pay - $5.15/hr. + tips As a valued member of our team, you will receive: A supportive ...
THE OPTIMIST SERVICE ASSISTANT (Germantown)
Nashville, TN · On-site
$14.50 - $19.25/hr
Medical
Dental
Vision
Life
PTO
The Optimist is seeking a Service Assistant to work closely with the restaurant team to help ... Competitive pay - $5.15/hr. + tips As a valued member of our team, you will receive: A supportive ...
Food Service Assistant
Mount Juliet, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Mount Juliet, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Memphis, TN · On-site
$13.50 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Memphis, TN · On-site
$13.50 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Hendersonville, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Hendersonville, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Hendersonville, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Hendersonville, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Cordova, TN · On-site
$13.50 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Cordova, TN · On-site
$13.50 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Farragut, TN · On-site
$13.25 - $16.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Farragut, TN · On-site
$13.25 - $16.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Brentwood, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Brentwood, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
$13 - $16.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
$13 - $16.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Murfreesboro, TN · On-site
$13 - $16.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Murfreesboro, TN · On-site
$13 - $16.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Nashville, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Nashville, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Mount Juliet, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Mount Juliet, TN · On-site
$14.25 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Memphis, TN · On-site
$13.50 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Food Service Assistant
Memphis, TN · On-site
$13.50 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches, sauces, and adds toppings to pizza. Bakes food items in ovens. Slices cooked pizza. Places baked ...
Member Service Support Specialist
$17.87 - $22.34/hr
Retirement
PTO
We recognize that our team is the reason we provide one of the highest levels of member service ... To assist members waiting in the lobby or on the telephone within a reasonable time frame. * To ...
Member Service Support Specialist
$17.87 - $22.34/hr
Retirement
PTO
We recognize that our team is the reason we provide one of the highest levels of member service ... To assist members waiting in the lobby or on the telephone within a reasonable time frame. * To ...
Health Plan Member Services Analyst
Nashville, TN · On-site +1
Medical
Communicate relevant member service issues, unmet needs, or quality concerns to assigned Care Managers or Case Managers for clinical follow-up. * Assist members and facility staff in understanding ...
Health Plan Member Services Analyst
Nashville, TN · On-site +1
Medical
Communicate relevant member service issues, unmet needs, or quality concerns to assigned Care Managers or Case Managers for clinical follow-up. * Assist members and facility staff in understanding ...
Conducts in-service programs to educate staff regarding psychosocial issues and patient rights ... Ability to work cooperatively as a member of a team. * Ability to communicate effectively with ...
New
Quick apply
Conducts in-service programs to educate staff regarding psychosocial issues and patient rights ... Ability to work cooperatively as a member of a team. * Ability to communicate effectively with ...
New
Social Services Assistant
Bolivar, TN · On-site
Medical
Dental
Vision
Retirement
Conducts in-service programs to educate staff regarding psychosocial issues and patient rights ... Ability to work cooperatively as a member of a team. * Ability to communicate effectively with ...
New
Social Services Assistant
Bolivar, TN · On-site
Medical
Dental
Vision
Retirement
Conducts in-service programs to educate staff regarding psychosocial issues and patient rights ... Ability to work cooperatively as a member of a team. * Ability to communicate effectively with ...
New
Member Service Assistant information
See Tennessee salary details
$6.98 - $8.41
2% of jobs
$8.41 - $9.84
5% of jobs
$9.84 - $11.27
5% of jobs
$11.27 - $12.69
9% of jobs
$13.03 is the 25th percentile. Wages below this are outliers.
$12.69 - $14.12
16% of jobs
The median wage is $14.94 / hr.
$14.12 - $15.55
22% of jobs
$15.55 - $16.98
15% of jobs
$17.06 is the 75th percentile. Wages above this are outliers.
$16.98 - $18.41
10% of jobs
$18.41 - $19.83
7% of jobs
$19.83 - $21.26
5% of jobs
$21.26 - $22.69
3% of jobs
$6
$15
$22
How much do member service assistant jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for member service assistant in Tennessee is $15.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.45 per hour, depending on experience, location, and employer.
What does a member service assistant do?
A member service assistant provides support to members by answering questions, assisting with account management, and resolving issues. They often work in customer service environments, using communication skills and sometimes computer systems to ensure member satisfaction.
What are the most commonly searched types of Member Service jobs in Tennessee?
The most popular types of Member Service jobs in Tennessee are:
Full-time
Re-posted 2 days ago
Job description
POSITION PURPOSE
Provide excellent member service by effectively and accurately resolving issues, providing information on member accounts and/or credit union products and services through phone channels. Consistently demonstrate and utilize excellent verbal and written communication skills in a fast-paced contact center environment, with a priority on excellent member service. Maintain a high degree of accuracy when performing maintenance on member accounts in accordance with credit union policies and procedures.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Consistently provide excellent member service within a multi-channel environment. Answer both general and specific service-related information concerning credit union products and services. Handle member issues and complaints, collaborating on solutions with contact center supervisor or team lead when appropriate.
- Handle various transaction requests from members including but not limited to, shares to loan payments, share withdrawals, check orders, share certificates, line of credit advances, payroll deduction, direct deposit, credit card and ATM cards.
- Assist members with online and mobile banking related inquiries including online banking access, password reset, digital channel troubleshooting and bill payment inquires.
- Ensure fraud prevention processes are followed without exception, with an understanding of when to escalate member issues for various fraud processes (release/deny check holds, mobile deposit approve/deny, excessive transfer requests, etc.)
- Stay up to date with comprehensive knowledge on all relevant credit union products and services.
- Comply with current credit union and contact center policies and procedures, and all regulatory compliance guidelines.
- Meet or exceed departmental goals and objectives, including service and availability requirements.
- Other related duties as assigned.
EDUCATION REQUIRED: High school diploma or GED required.
EXPERIENCE REQUIRED: 2+ years banking experience and/or contact center experience required.
SKILLS/ABILITIES
Must be able to operate a soft phone and headset system
PC Proficiency in Desktop and Smartphone devices as well as MS Office Suite software Excellent verbal and written communication skills
Critical thinking/problem solving ability
Strong attention to detail and organization
Ability to de-escalate member concerns professionally
Ability to work independently and as a team player
Ability to accurately type 40 words per minute
Friendly, patient, and calm under pressure
Bilingual ability a plus
WORKING ENVIRONMENT
Work is generally carried out in a typical open office setting. While performing the duties of this job, the working conditions are those of a typical office environment, with temperatures occasionally too warm or too cold, moderate noise levels and under lighting conditions typical of an office. Possibility for some remote work as needed.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to sit at a desk and in meetings for long periods of time on a continuous basis; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation with fingers; reach with hands and arms; use a telephone or other electronic communication devices; stand for long periods of times at counter, printers; communicate orally and through written means; use standard office equipment such as computers, printers; write or use a keyboard to perform assigned duties; bend, squat, climb, kneel and twist while checking equipment; occasionally stand and/or walk over both even and uneven ground; occasionally lift and/or move up to 25 pounds; hearing and vision within normal ranges with or without correction.