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Medical Shadowing Jobs in Georgia (NOW HIRING)

Cnoinc

Branch Office Administrator

Atlanta, GA · On-site

$19.25 - $19.75/hr

Documenting application in the log, prescreening application, C-14, scanning files, order Med ... shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training ...

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Medical Shadowing information

See Georgia salary details

$23.6K

$38K

$49.4K

How much do medical shadowing jobs pay per year?

As of Aug 22, 2026, the average yearly pay for medical shadowing in Georgia is $38,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $41,000.00 per year, depending on experience, location, and employer.

What is medical shadowing?

Medical shadowing is an experience where students or aspiring healthcare professionals observe a physician or other medical professional during their daily work. This allows individuals to gain insight into the healthcare field, understand the responsibilities and challenges of medical professionals, and determine if a career in medicine is right for them. Shadowing typically involves observing patient interactions, medical procedures, and the workflow of a clinical environment, but does not include direct patient care by the observer.

What can I expect during a typical day of medical shadowing, and how should I prepare?

During a typical day of medical shadowing, you can expect to observe physicians or healthcare professionals as they interact with patients, conduct examinations, and perform procedures. While you won't be providing direct patient care, you'll gain valuable insight into the daily workflow, patient communication, and clinical decision-making. To make the most of your experience, come prepared with a notepad for observations, dress professionally, and be respectful of patient privacy and confidentiality. Proactively ask questions when appropriate, and reflect on what you learn to deepen your understanding of the medical field.

What are the key skills and qualifications needed for medical shadowing?

To thrive in medical shadowing, you need a basic understanding of medical terminology, professionalism, and a genuine interest in healthcare, often demonstrated through prior coursework or volunteer experience. Familiarity with confidentiality protocols like HIPAA and the ability to observe clinical systems are important. Strong communication, active listening, and a respectful, inquisitive attitude help you build rapport with medical staff and maximize learning. These skills ensure you gain the most from shadowing, respect patient privacy, and make a positive impression in clinical environments.

What is the difference between Medical Shadowing vs Medical Assistant?

AspectMedical ShadowingMedical Assistant
Required credentialsNo formal certification requiredCertification or training often preferred
Work environmentObservational, shadowing healthcare professionalsHands-on clinical tasks in clinics or hospitals
Employer and industry usageUsed by students and pre-med applicants for experienceEmployed in healthcare facilities performing clinical duties
Common search intentUnderstanding healthcare roles, gaining experienceJob opportunities, clinical responsibilities

Medical Shadowing involves observing healthcare professionals without direct patient contact, ideal for gaining insight into medical careers. Medical Assistants perform clinical tasks and support healthcare teams. Both roles are essential in healthcare but serve different purposes: shadowing is educational, while assisting involves active clinical work.

Can I job shadow at a hospital?

Medical shadowing at a hospital involves observing healthcare professionals to gain insight into medical careers. Most hospitals require participants to complete an application, provide proof of immunizations, and sometimes obtain a background check or health clearance before shadowing. Opportunities are often limited to students or pre-med individuals and may require prior approval from hospital staff or departments.

How to get into medical shadowing?

To get into medical shadowing, contact local hospitals, clinics, or physicians to inquire about available opportunities, and prepare a resume highlighting relevant skills and interests. Many programs require a background check and sometimes a health clearance or immunizations. Networking and demonstrating genuine interest can increase chances of acceptance.

What do you do during medical shadowing?

During medical shadowing, a student observes healthcare professionals as they perform their duties, gaining insight into patient care, medical procedures, and clinical workflows. Shadowing typically involves watching consultations, examinations, and treatments while asking questions to understand medical decision-making. It provides practical exposure to the healthcare environment without direct patient contact.

What cities in Georgia are hiring for Medical Shadowing jobs?

Cities in Georgia with the most Medical Shadowing job openings:

Medical Shadowing jobs near you
Infographic showing various Medical Shadowing job openings in Georgia as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $38,033 per year, or $18.3 per hour.

Contact Center Team Lead

Serenity Mental Health Centers

Sandy Springs, GA • On-site

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Contact Center Team Lead
Location: Sandy Springs, GA
Employment Type: Full-Time On-Site Only
Pay: Competitive starting pay of $19/hr with a clear and accelerated path to $25/hr based on performance and growth.
Position Summary
Serenity is growing, and we're looking for a Contact Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for someone ready to take the next step into leadership.
This is a highly visible, hands-on leadership role focused on coaching, developing, and supporting our Patient Care Coordinators. You'll spend your day on the floor working alongside the team, providing real-time coaching, reinforcing best practices, assisting with escalations, and partnering closely with Supervisors to improve individual and team performance.
If you enjoy helping others succeed, thrive in a fast-paced environment, and lead through action rather than title, we'd love to meet you.
What You'll Own
  • Spend approximately 5 hours each day providing in-person coaching and support to call center reps through floor presence, side-by-side shadowing, call observation, and real-time feedback.
  • Spend approximately 3 hours each day supporting team chat, handling escalations, and assisting with crisis situations.
  • Provide on-site support; this position focuses exclusively on the local team and does not provide remote coaching.
  • Deliver frequent coaching to contact center reps who demonstrate recurring errors or performance opportunities.
  • Conduct shadowing sessions with follow-up observations to reinforce learning and ensure continuous improvement.
  • Monitor calls, review quality and performance metrics, and provide timely, actionable coaching.
  • Assist with onboarding and training new Patient Care Coordinators.
  • Partner closely with Supervisors to identify coaching priorities, performance trends, and development opportunities.

Qualifications
  • Previous experience leading and developing others in a call center, customer service, or healthcare operations.
  • Strong communication, coaching, and mentoring skills with the ability to provide clear, constructive feedback.
  • Proven track record to identify performance trends using quality reviews and performance metrics.
  • Strong aptitude for learning new technology and software systems.
  • Strong organizational skills with the ability to balance coaching, operational support, and escalations throughout the day.
  • Proven ability to remain calm, solution-oriented, and adaptable in a fast-paced environment.
  • A positive attitude and genuine desire to help teammates grow and succeed.
  • Mental health or healthcare experience is not required-we provide comprehensive training.

What's in It for You
  • Competitive pay
  • 90% employer-paid medical, dental, and vision insurance
  • 401(k) retirement plan
  • 10 PTO days to start, increasing to 15 after one year, plus 10 paid holidays
  • Employee referral bonuses
  • Clear career growth opportunities into Supervisor and Operations leadership roles
  • Ongoing leadership development and professional coaching

*About Serenity
Serenity is a leading healthcare company delivering advanced, evidence-based treatment to patients seeking better outcomes. Our Patient Care Coordinators are often the first voice our patients hear, making every interaction meaningful. Our Team Leads play a critical role in developing our people, strengthening our culture, and ensuring every patient receives an exceptional experience.
At Serenity, leadership isn't about sitting behind a desk, it's about being present, coaching in the moment, building confidence, and helping others reach their full potential.
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check.

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