Job DescriptionPosition SummaryThis role supports projects by coordinating between business users, client-facing teams, and IT. Responsibilities include project coordination, UAT support, documentation, and bilingual (Japanese/English) communication to ensure projects run smoothly.
Key Responsibilities- Coordinate daily work between client-facing teams, project teams, and IT
- Organize meetings, track issues, and share project updates
- Prepare and maintain project documents and workflows
- Support UAT activities, including test case preparation, testing, and issue tracking
- Perform basic data analysis and system-related research
- Help manage project tasks and share information across teams
- Create user guides, procedures, and service or promotional materials
- Provide Japanese/English communication, translation, and document editing
- Coordinate communication with internal teams, Tokyo office, and customers
- Support product and service promotion activities
- Assist managers and complete other assigned tasks
Requirements- Bachelor's degree in Business, Economics, Finance, Marketing, Accounting, IT, or equivalent preferred
- 5-6 years of professional experience (financial institution experience preferred)
- Strong PC skills (MS Word, Excel; Access preferred)
- Excellent written and verbal communication skills in Japanese and English
- Strong teamwork, coordination, and organizational skills
BenefitsComprehensive benefits packageMedical, dental, and vision insurance coverageGenerous paid time off (PTO) and paid holidays401(k) retirement plan with company matchingPerformance-based bonus eligibilitySkill SetMS Word, Excel; Access