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Medical Practice Assistant Jobs in West Roxbury, MA

Mass General Brigham

Clinic/Practice Assistant

Belmont, MA · On-site

$17.71 - $23.20/hr

We believe that high-performing teams drive groundbreaking medical discoveries and invite all ... practice office. -Make patient appointments and maintain appointment records. -Greet and assist ...

Mass General Brigham

Practice Assistant II

Boston, MA · On-site

$17.71 - $24.94/hr

We believe that high-performing teams drive groundbreaking medical discoveries and invite all ... practice office. - Make patient appointments and maintain appointment records. - Greet and assist ...

Mass General Brigham

Practice Assistant II

Brookline, MA · On-site

$17.71 - $24.94/hr

We believe that high-performing teams drive groundbreaking medical discoveries and invite all ... At times that means covering in another practice when needed. - Assist with special projects as ...

Massgeneralbrigham

Practice Assistant II

Brookline, MA · On-site

$20/hr

We believe that high-performing teams drive groundbreaking medical discoveries and invite all ... At times that means covering in another practice when needed. - Assist with special projects as ...

Mass General Brigham

Practice Assistant II

Boston, MA · On-site

$19.50 - $27/hr

We believe that high-performing teams drive groundbreaking medical discoveries and invite all ... We believe that practice assistants are all important first impression of our practice. Furthermore ...

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All JobsMedical Practice JobsMedical Practice Assistant JobsMedical Practice Assistant Jobs in West Roxbury, MA

Medical Practice Assistant information

See West Roxbury, MA salary details

$15

$28

$82

How much do medical practice assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for medical practice assistant in West Roxbury, MA is $28.70, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $24.86 per hour, depending on experience, location, and employer.

What is a medical practice assistant?

A medical practice assistant helps medical staff such as doctors or nurses provide clinical or administrative care. Job duties vary depending on the type of healthcare facility but often include meeting with patients and recording their information and medical history. In smaller clinics, they may also perform administrative tasks, like scheduling appointments and answering the phone. Career qualifications for a medical practice assistant vary but may include a certificate or associate’s degree in medical assisting. While not required by all employers, certification is available through the American Association of Medical Assistants.

What does a medical practice assistant do?

Medical Practice Assistants play a vital role in ensuring smooth communication between patients and healthcare providers. On a typical day, they coordinate patient check-ins, prepare examination rooms, assist with basic clinical tasks, and relay important information to both doctors and nurses. Effective collaboration involves multitasking and prioritizing patient needs while maintaining a friendly, organized environment. This teamwork not only improves workflow efficiency but also enhances the overall patient experience.

What are the key skills and qualifications needed to thrive as a medical practice assistant, and why are they important?

To thrive as a Medical Practice Assistant, you need foundational knowledge in medical terminology, clinical procedures, and administrative tasks, usually supported by a certificate or associate degree in medical assisting. Familiarity with electronic medical records (EMR) systems, appointment scheduling software, and basic medical equipment is typically required. Strong organizational skills, attention to detail, and effective interpersonal communication help you excel in patient interactions and team collaboration. These skills and qualities are crucial to ensure efficient practice operations and deliver high-quality patient care in a busy healthcare environment.

What is the difference between Medical Practice Assistant vs Medical Office Assistant?

AspectMedical Practice AssistantMedical Office Assistant
CredentialsCertification often preferred; some roles require specific medical assisting credentialsTypically no formal certification required, focus on administrative skills
Work EnvironmentClinics, medical offices, outpatient settingsMedical offices, clinics, administrative settings
Job DutiesAssisting with patient care, taking vital signs, preparing exam roomsScheduling appointments, managing patient records, billing
Industry UsageCommonly used in healthcare settings with direct patient careUsed in healthcare administrative roles

Medical Practice Assistants and Medical Office Assistants often work in healthcare environments, but Medical Practice Assistants typically have more clinical responsibilities, while Medical Office Assistants focus on administrative tasks. Both roles are essential in supporting healthcare operations, with overlapping skills but different primary functions.

How much does a medical practice assistant make?

The average salary for a medical practice assistant is around $35,000 to $45,000 per year, depending on experience, location, and certifications. They typically work in healthcare settings, assisting with administrative and clinical tasks, often requiring familiarity with electronic health records and medical terminology.
More about Medical Practice Assistant jobs

What cities near West Roxbury, MA are hiring for Medical Practice Assistant jobs?

Cities near West Roxbury, MA with the most Medical Practice Assistant job openings:

Medical Practice Assistant jobs near you
Infographic showing various Medical Practice Assistant job openings in West Roxbury, MA as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $59,703 per year, or $28.7 per hour.

Medical Assistant/Practice Assistant II

Massgeneralbrigham

Newton, MA • On-site

$19.50 - $25/hr

Part-time

Re-posted 9 days ago

Key responsibilities

  • Assist medical staff in conducting patient assessments, including obtaining vital signs.

  • Schedule patient appointments, manage referral work queues, and coordinate communication with patients and providers.

  • Coordinate medication ordering, inventory management, and maintain accurate medication records.

Mass General Brigham rating

8.0

Company rating: 8.0 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

90th of 898 rated healthcare providers

Job description

Site: Newton-Wellesley Hospital


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

Summary: The MA I is a critical role and provides and/or coordinates a variety of patient services in an ambulatory hospital-based specialty practice under the direction of the Practice Manager. This position is 10% clinical and 90% non-clinical. Direct patient care responsibilities include taking vital signs and documenting pertinent information in the electronic medical record. Non-clinical responsibilities include patient scheduling, referral management, patient outreach, medication coordination, and maintaining patient-related databases.
The MA interacts with patients, clinicians, pharmacies, and other support staff and must possess strong interpersonal, organizational, and communication skills.


Qualifications

Essential Functions:

Patient Care:

  • Assist medical staff in conducting patient assessments, including obtaining vital signs.
  • Prepare examination rooms and ensure they are stocked with necessary supplies and equipment.
  • Provide patient literature on substance use disorders, treatment options, and medication management as directed by medical staff.
  • Maintain patient confidentiality and always adhere to HIPAA and 42 CFR regulations.

Administrative Support:

  • Schedule patient appointments and coordinate with healthcare providers as necessary.
  • Assist with medical record documentation, including entering patient data into electronic health records (EHR) systems.
  • Manage incoming calls and inquiries from patients, healthcare professionals, and external parties.
  • Process medication refill requests and coordinate with pharmacies as needed.
  • Complete administrative tasks such as filing, faxing, and scanning documents.
  • Responsible for collecting copayments.
  • Obtain prior authorizations.

Clinic Operations:

  • Collaborate with medical staff and other team members to ensure efficient clinic operations.
  • Assist in maintaining cleanliness and organization of clinical areas, including disposal of biohazardous materials.
  • Adhere to infection control protocols and ensure compliance with clinic policies and procedures.

Patient Outreach and Referral Coordination:

  • Manage referral work queues and ensure timely processing of referrals.
  • Coordinate scheduling and communication with patients and providers.
  • Conduct outreach to patients regarding referrals, preventive care, follow-up appointments, and treatment engagement.
  • Track referral outcomes, outreach efforts, and barriers to care.

Collaboration and Communication:

  • Collaborate with interdisciplinary care team members to support coordinated patient care.
  • Participate in team meetings, case reviews, and care coordination activities.
  • Serve as a resource for patients and families navigating treatment and support services.

Medication Coordination and Inventory Management:

  • Coordinate medication ordering, procurement, inventory management, and storage of specialty medications, including Vivitrol and Suboxone.
  • Maintain accurate medication schedules and inventory records.
  • Collaborate with providers and pharmacies regarding medication-related questions, refills, and adherence concerns.
  • Document medication-related activities and generate reports as needed.
  • Ensure compliance with regulatory requirements, pharmacy laws, and institutional policies governing medication management.

Qualifications:

Education and Experience

  • Required: Completion of a formal, post-secondary clinical training program (ex. Medical Assistant, EMT, Paramedic, Nursing Assistant) OR Matriculation in, or graduate of, an Associate's or Bachelor's degree program in nursing (RN). Nursing students must have completed fundamentals of nursing, skills lab, and at least one clinical rotation in medical / surgical nursing.
  • Preferred: Certificate, Diploma or Associates Degree in Medical Assisting from an accredited program.

Certification/Training

  • CPR training preferred

Job Knowledge and Skills

  • Effective verbal and written communication skills.
  • Knowledge of insurance prior authorization processes.
  • Demonstrated problem-solving skills.
  • Ability to work collaboratively with others.
  • Ability to address issues professionally and appropriately.
  • Strong customer service skills, including working with patients experiencing complex behavioral health and substance use challenges.
  • Proficient computer skills, including Microsoft Office applications and electronic medical record systems (Epic experience preferred).

Physical Environment:

The Medical Assistant works in a variety of patient care environments where there may be exposure to communicable diseases and hazardous materials such as blood. Caring for patients also involves exposure to human waste and other unpleasant elements. Other duties may include general cleaning with exposure to dirt, odors, cramped quarters, etc.

Additional Job Details (if applicable)

Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


    • Remote Type

    Onsite


    Work Location

    2014 Washington Street


    Scheduled Weekly Hours

    32


    Employee Type

    Regular


    Work Shift

    Day (United States of America)


    Pay Range

    $21.50 - $24.94/Hourly

    Grade

    3


    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


    EEO Statement:

    4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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