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Medical Office Assistant Program Jobs in Alberta

EFW Radiology

Booking Clerk

Calgary, AB · On-site

Medical Office Assistant diploma including completion of a recognized medical terminology course is ... Ability to learn new computer programs quickly and efficiently. Why EFW? We offer meaningful ...

EFW Radiology

Receptionist

Calgary, AB · On-site

Completion of Medical Office Assistant Diploma Program preferred. * Previous healthcare environment experience is an asset. * Compassionate patient care and conflict resolution skills. * Excellent ...

Arizona Center for Cancer Care

One year work experience with scheduling medical office appointments * Knowledge of medical terminology preferred * Completion of a recognized medical secretarial program preferred * Word processing ...

New

METROPOLITAN FAMILY SERVICE

$19/hr

Program Assistant Reports To: SUN Site Manager Location: Salish Ponds Dept/Program: Community ... Maintain office calendar for meetings and ensure up to date information is available on wall ...

Gonzaba Medical Group

Functions within the scope of training received from Medical Assistant education program and from ... Experience: Experience in a clinic, doctor's office or hospital with a minimum of one-year ...

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Medical Office Assistant Program jobs near you
Infographic showing various Medical Office Assistant Program job openings in Alberta as of June 2026, with employment types broken down into 2% As Needed, 53% Full Time, 41% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Administrative Support III

Calgary, AB • On-site

Alberta Health Services
Hospitals • 10K+ employees
Learn more about Alberta Health Servicesexternal

CA$25.72 - CA$31.25/hr

Full-time

Re-posted 19 days ago

Job description

Your Opportunity:

Reporting to the Supervisor of Registration, Switchboard and Patient Information (RSPI), the Switchboard Operator is part of an essential service, 24/7 call Centre team working in a supervised, fast paced and dynamic environment that is the initial point of contact for AHS Calgary Zone. Responsible for managing incoming calls, pocket pagers, the overhead paging system, and on-call medical service. Responsible for Emergency dispatch service for the 600-code emergency line for all Calgary Zone acute hospitals in accordance with the Emergency Response Manual Procedures. This position ensures health information remains confidential by following the Health Information Act (HIA) and Freedom of Information and Protection of Privacy Act (FOIP). Consistently follows Alberta Health Services Information Privacy and Information Security policies. Other responsibilities but are not limited to are: Accurate detail in documentation and checklists. Excellent and calm communication skills and the ability to discern and elicit information, with calls monitored for legal ramifications and/or investigations. Critical thinking with excellent memorization for AHS emergency procedures. Required to train staff, shift lead duties or other related duties as assigned by the supervisor.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Transition Company: Health Shared Services
  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: Central Switchboard
  • Primary Location: Southport Tower
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.00
  • Posting End Date: 08-SEP-2026
  • Employee Class: Casual/Relief
  • Date Available: 07-SEP-2026
  • Hours per Shift: 7.75
  • Length of Shift in weeks: Varies
  • Shifts per cycle: Varies
  • Shift Pattern: Days, Evenings, Nights, Weekends, On Call
  • Days Off: Other
  • Minimum Salary: $25.72
  • Maximum Salary: $31.25
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Medical Terminology. Typing speed of 40 wpm. Computer experience including MS Office (Windows, Word, Excel, Outlook, MS Teams). One year's experience in an acute care facility switchboard and/or high acuity call center. Communication experience and or education. Must be able to sit/stand for prolonged periods of time. Mobility needs to turn and do quick movements for urgent communication with colleagues. Ability to maneuver between multiple screens and other communication equipment. You must be comfortable wearing a headset, while answering code phone simultaneously. Strong verbal and written English communication skills with telephone etiquette as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to respond to emergency code calls that require immediate attention. Ability to manage stressful situations and demonstrate respect for others while being tactful, courteous, and diplomatic. Able to work all shifts as operationally required as is an essential service that runs 24/7.

Preferred Qualifications:

Experience with Smart Console, Avaya Telephone equipment and Motorola Pagers. Have recent customer service experience. Graduate of the Medical Office Assistant, Unit Clerk and/or Post-secondary education as applicable to the position. Recent experience in a hospital environment is preferred. Emergency dispatch or Switchboard emergency dispatch is preferred.

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