Medical Information Jobs in Raleigh, NC (NOW HIRING)

About Us

Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.

A Brief Overview

Generate content and optimize dissemination of scientific communications for Merz Ax to all four global regions; serve as alternative global promotional committee reviewer and provide project support and/or product expertise support to R&D and Clinical Affairs personnel. Synergistically drive strategic impact in the implementation and amplification of global medical affairs scientific content. Contribute to the success of medical information by managing IRMS and guiding the development of standard response letters aligned with strategy. Ensure regional dissemination to create a unified scientific narrative across all regions and channels and build assets across the Merz Aesthetics Portfolio.

What You Will Do

• Increase opportunities to digitize, improve, and expand access to Medical Information and Scientific Communications:
  • Promote alignment and consistency of scientific communications with management of IRMS across global regions
  • Train regional medical affairs team members in IRMS use and management
  • Generate and edit standard response documents for medical information
  • Ensure distribution of bimonthly literature alerts for Xeomin, Radiesse, Belotero, and Ultherapy, and keep bibliographies related to these products up to date.
  • Develop and implement global policies to streamline and standardize the process for: compliant and credible provision of medical and scientific information in reaction to unsolicited inquiries, documenting and responding to unsolicited Healthcare Provider (HCP) medical information requests, and best practices for medical information response development.
• Develop, review, and distribute content with consistent scientific messaging and commercial product positioning according to strategic objectives:
  • Expand and generate relevant global medical communication materials such as slide decks in alignment with identified GMA strategic objectives
  • Create and/or peer review updates/new SRLs annually or in alignment with launches
  • Provide scientific content creation and creative support for the Medical Affairs booth at IMCAS
  • Track literature alert growth and engagement; including generating literature summaries for the Merz sponsored studies in the literature alerts
  • Provide alternative medical review for commercial content in keeping with prevailing global regulatory bodies to reduce compliance risk for the company
  • Provide clarification, clinical education and/or detailed guidance to elevate understanding of those submitting commercial items for review/approval as appropriate.
• Identify, implement, and lead Medical Affairs Medical Information and Scientific Communications:
  •  Identify novel content generation and optimize the delivery of scientific content in collaboration with other cross-functional colleagues to achieve goals.
  • Translate complex scientific and clinical data into impactful narratives and partner with internal stakeholders to advance scientific communication objectives.
  • Support global medical information requests escalated from Regional Medical Affairs leads escalated from Local Medical Affairs teams.
  • Apply clinical expertise and knowledge to provide information for all Merz Aesthetics products escalated from Regional Medical Affairs leads.
  • Ensure HCP and consumer interactions are accurately documented using the Medical Information database, to share and provide analysis of information for stakeholders, including internal auditors and regulatory authorities.
  • Travel to global congresses to facilitate Medical Affairs booth activities.
• Provide clinical/product expertise support to help other Merz Ax stakeholders to attain project goals/optimal Company outcomes:
  • Assist R&D project teams/managers with clinical education and technique expertise, relative to product-focused research plans/projects by providing RWE.
  • Assist with clinical educational needs of newly hired R&D or Clinical Affairs personnel, or R&D/Clinical Affairs personnel shifting to a different clinical trial project team.
  • Collaborate and provide expertise on clinical education projects, including development/editing/collaboration on content.
  • Assist regional medical affairs teams with scientific and medical content creation, as needed according to field insights or product launches.

Minimum Requirements

• Doctor of Medicine (M.D. / Pharm.D. / Ph.D.)
• 5+ years Experience overseeing/leading medical information services in a pharmaceutical or medical device company
• 2+ years Medical writing experience authoring med info letters & understanding scientific content

Preferred Qualifications

• Clinical application experience in aesthetics, neurosciences, or both
• Prior experience working in a regulated pharma and/or medical device environment
• Project management experience.

Technical & Functional Skills

• Exceptional deck and content creation skills
• Experience in working with global team across multiple time zones
• Advanced skills in Microsoft Excel, PowerPoint and Word and comfort with large variety of online meeting tools and AV equipment
• Excellent written, oral, and interpersonal communication skills
• Demonstrated history of teamwork and cross functional collaboration
• Possess a high-level understanding of the role/scope of scientific communications in a pharma/med device company, as well as the overarching role of Medical Affairs
• Possess a high-level understanding of on- and off-label indications and associated regulations as established and enforced by the FDA
• Must have excellent communication and presentation skills for a variety of audiences: from physicians to internal employees
• Must understand appropriate interactions with HCPs, as a pharma/med device employee
• Working knowledge with a medical information software platform and related reporting capabilities
• Ability to work with SmartSheets or project management software