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Medical Device Support Jobs in Austin, TX (NOW HIRING)

Cleanroom Assembler

Austin, TX ยท On-site

$19 - $20/hr

The role offers a stable day shift schedule with rare overtime, supporting work-life balance while providing room for advancement in a high-growth medical device setting. Work Environment This role ...

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Showing results 1-20

Medical Device Support information

See Austin, TX salary details

$28.7K

$45.3K

$61K

How much do medical device support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for medical device support in Austin, TX is $45,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $51,000.00 per year, depending on experience, location, and employer.

What is a medical device support specialist?

A Medical Device Support specialist is a professional who assists healthcare providers and patients with the installation, operation, troubleshooting, and maintenance of medical devices. They provide technical support, answer user questions, and help resolve issues related to device functionality and safety. Their role is essential in ensuring that medical equipment is used correctly and efficiently, contributing to better patient care and safety. They may also provide training and documentation to users, and sometimes liaise with manufacturers for more complex technical issues.

What are the key skills and qualifications needed to thrive as a medical device support specialist?

To thrive as a Medical Device Support specialist, you need a solid understanding of biomedical equipment, troubleshooting techniques, and an educational background in engineering or healthcare technology. Familiarity with device-specific software, diagnostic tools, and industry certifications like CBET (Certified Biomedical Equipment Technician) is often required. Strong problem-solving abilities, communication skills, and customer service orientation help professionals excel in assisting users and collaborating with healthcare teams. These skills ensure devices operate safely and efficiently, directly impacting patient outcomes and healthcare facility performance.

What are some typical challenges faced in a medical device support role, and how can they be addressed?

Medical Device Support professionals often encounter challenges such as troubleshooting complex technical issues, ensuring compliance with regulatory standards, and effectively communicating with both clinical staff and patients. Staying current with rapidly evolving device technologies and documentation requirements can also be demanding. These challenges can be addressed through continuous training, proactive communication, and close collaboration with engineering, quality assurance, and healthcare teams to resolve issues efficiently and maintain high standards of patient safety.
Infographic showing various Medical Device Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,349 per year, or $21.8 per hour.

Sales Associate - Medical Device

Lexington Medical, Inc.

Austin, TX โ€ข On-site

$60K - $80K/yr

Full-time

Re-posted 28 days ago


Job description

Lexington Medical, Inc. is a medical device company developing and manufacturing minimally invasive surgical stapling solutions in the Boston area. With the highest standards in design engineering and smart manufacturing, our team delivers disruptive technology to healthcare providers, improving surgical outcomes for patients in a thriving $6B+ surgical stapler market.

Role Overview

We are seeking a Sales Associate to support territory development and customer engagement alongside senior members of the sales team.  This is a field-based, apprenticeship-style role designed to develop the clinical, technical, and commercial skills required to become a high-performing surgical sales professional.

You will work directly with surgeons and operating room staff, support procedures, and contribute to building new business within the territory. Success in this role requires learning speed, strong execution, and the ability to operate effectively in demanding clinical environments.

Compensation: $60,000 - $80,000 base salary depending on experience, plus bonus, car allowance, travel expense reimbursement, and full benefits.

Associates who demonstrate ownership, clinical competence, and results have the opportunity to advance to a full Sales Representative role with quota and commission. We promote on performance, not tenure or time served.

Responsibilities:

  • Support territory growth by assisting in account penetration and stakeholder development
  • Build and maintain relationships with surgeons, OR staff, and hospital personnel
  • Be present in operating rooms during procedures – observe, support product usage, answer clinical questions
  • Support account strategies including trials, evaluations, and conversions
  • Generate new business through direct outreach and cold calling
  • Collaborate with sales team members and cross-functional partners to meet customer needs
  • Gather and communicate customer feedback to R&D, Operations, and Marketing

Qualifications:

  • Bachelor's degree; candidates with relevant clinical education and operating room experience will also be considered
  • Demonstrated track record of achievement in one or more of the following: competitive athletics or team-based environments, outside sales or business development roles, clinical or healthcare settings (e.g., operating room, patient care, or procedural support)
  • Strong interpersonal and communication skills with the ability to build trust quickly across diverse stakeholders
  • Demonstrated ability to learn and apply technical or clinical information in real-world settings
  • Willingness to proactively generate new opportunities through outreach and follow-up
  • Strong organizational, time management, and planning skills
  • Resilience and ability to operate in fast-paced, high-pressure environments
  • High degree of ownership, accountability, and professionalism
  • Availability to travel around 75%, including driving within the territory, airplane and staying overnight

Visit our Candidate Journey page to learn what to expect from our hiring process.

Base Salary
$60,000—$80,000 USD