Delivery Specialists
Key Roles:
Serve as liaison between the Salesperson and client
Provide the client with a thorough understanding of the functions and features on their new car.
Demonstrate all “on board” technology (pair phone, homelink, preset audio, Mbrace)
Key Interfaces:
Customer – Salesperson - Finance Manager - Sales Manger
Professionalism:
Build ethics and integrity into all tasks and communications at all times.
Primary Responsibilities:
Take ownership of the client after the finance process is complete, to provide a thorough and “active” demonstration of the vehicle features.
Ensure all secondary systems are activated properly and verify functionality (Mbrace, Lojack, Bluetooth, ect..)
Be a brand ambassador
Provide additional support to sales and management staff through a variety of secondary job roles. (follow up calls/emails, inventory management, CRM mgmt)
Provide training to sales/service staff when appropriate
Qualifications:
Outgoing, personable and client advocate
Must be comfortable with technology and have ability to adapt to client needs
Organized, punctual and ability to adapt to schedule changes
Flexibility to travel on short notice
Job Requirements:
- Must be 19 years of age or older
- Must have a valid driver license in the state that you will work
- Must have a good driving record
- MUST be able to operate both standard and automotive vehicles.
- Must be able to work full time, weekends, and holidays.
- Must have a great customer service attitude!