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The Senior Product Manager will lead the CDS Global payments portfolio of products and manage the day-to-day strategy, performance, and innovation of our payment solutions. The payments portfolio includes multiple payment options and solutions in the U.S. and internationally. The Senior Product Manager will be accountable for product roadmap milestones, from product/feature inception to dissolution, as well positioning products and solutions for distribution within multiple channels.

ESSENTIAL FUNCTIONS

• Maintains confidentiality of CDS Global and its clients' proprietary information.
• Solves complex problems; takes a broad perspective to identify solutions
• Responsible for all Product Management activities, including product planning and marketing, and managing the product throughout the product lifecycle.
• Responsible for all Product Management activities, including product planning and marketing, and managing the product throughout the product lifecycle.
• Writes and delivers Marketing, Product, Customer and Technical Requirements documents with prioritized features and corresponding justification.
• Responsible for establishing realistic time frames which will likely include making feature, schedule, and cost tradeoffs as needed.
• Conducts market research and analyzes findings, including: Market Analysis, Business Case and Profit & Loss (P&L) Investigation, Customer and Market Research, Competitive Analysis, and technology trends.
• Responsible for the Return on Investment (ROI), Profit & Loss (P&L) and success of products from concept to launch through sunset, including incremental enhancements.
• Recommends pricing to meet revenue and profitability goals.
• Prepares and communicates budgets, revenue forecast and projections.
• Develops core positioning and messaging for the product, including points of differentiation.
• Assists with the development of sales enablement tools and training. 
• Collaborates and coordinates with sales, marketing, IT and support staff to support product development and management and to ensure revenue and customer satisfaction goals are met.
• Works with external third parties to assess partnerships and licensing opportunities.
• Maintains a comprehensive knowledge of the CDS Global business units, the fulfillment industry and competitors.
• Travels as required.
• Interacts in a cooperative and professional manner, with all levels of employees, vendors and/or clients, in team environment.
• Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
• Follows CDS Global ergonomic and safety policies.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Assumes additional responsibilities as requested (or required).

EDUCATION, EXPERIENCE, SKILLS, AND/OR CERTIFICATION/LICENSING 

• Bachelor's degree in Business Administration, Marketing, Computer Science, or four-year related degree. MBA preferred. Equivalent education and/or experience may be substituted for the minimum education requirement.
• Seven or more years of progressively complex experience in Product Marketing or Product Management.
• Strong successful experience related to assigned product(s) including experience with high volume order transactions and multiple media for order capture - web, handheld devices, etc.
• Experience in requirements development and ownership, Product Lifecycle Management and Brand management. 
• Experience in creating, maintaining and communication Product Road Maps.
• Demonstrated success defining, launching and growing excellent products in new and established markets.
• Excellent teamwork and negotiation skills with proven success in influencing cross-functional teams. 
• Excellent verbal and written communications skills. Excellent presentation skills.
• Successful experience prioritizing and completing long and short-term projects.
• Strong convictions to withstand pressure from numerous opinionated stakeholders.
• Excellent PC knowledge and skills.
• Excellent analysis skills and experience encompassing the identification and resolution of technical solutions to complex business and technical situations.
• Experience making business decisions requiring discretion, judgment and initiative.
• Experience providing consultation of complex technical and management principles to both technical and non-technical personnel.
• Complex math skills.

• Experience working in a changing environment.

What you can expect when you join CDS Global:

• Starting salary is dependent on candidate qualifications and experience. 
• Additionally, this role is eligible to participate in the company's bonus program beginning in 2026.
• Full time benefit eligible employees reimbursement up to $750 per month for qualified expenses relating to Child and Dependent Care
• Our competitive benefit packages include two options for our Medical Health Plans: High Deductible and Traditional.  We also offer comprehensive Dental and Vision plans. 
• In addition, we offer generous PTO, Holiday Pay, Basic/Voluntary Life and Accidental Death and Dismemberment insurance, Short & Long Term Disability, Wellness and Tuition Reimbursement Programs. 
• Our 401(k)-retirement saving plan allows you to start contributing immediately to your retirement account. 
• CDS Global will provide eligible employees with paid parental leave for new parents. 

At CDS Global, our mission, vision, and values aren't just statements on a wall - they guide everything we do, and we're proud to share them with every potential team member:

MISSION 

Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve.

VISION 

Be recognized as the trusted world leader in intelligent solutions-seamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors.

VALUES

Integrity: We uphold honesty, transparency, and accountability in all we do.

Innovative: We embrace bold thinking and leverage technology to fuel growth, progress, and solutions.

Excellence: We pursue world-class quality and continuous improvement in everything we do.

Collaborative: We harness the power of teamwork, leveraging diverse perspectives to create smarter solutions.

Curiosity: We seek knowledge, challenge ideas, and explore new possibilities.

Compassionate: We lead with empathy, respect, and a commitment to making a positive impact on everyone we serve. 

Equal Opportunity Employer  - Veterans/Disabled

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
We strive to create an environment that brings the power of diversity to life.

Post Offer, Pre-employment background check(s) conducted on qualified candidates.
Post-offer, pre-employment drug/health screening(s) required for some positions.
Equal Opportunity Employer  - Veterans/Disabled

Job Recruitment Scams Warning

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Please note that these communications are fraudulent. They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process.

• Hearst (or any of the organizations that recruit on our behalf) will never ask for any money or payments from applicants, at any point in the recruitment process.
• All individuals who are successful in gaining an offer of employment from Hearst, whether directly or indirectly, are always required to go through a formal recruitment process, which will always involve a virtual or in person meeting with a Hearst employee or representative.

The FTC has issued helpful guidance about these types of scams at https://consumer.ftc.gov/consumer-alerts/2021/04/dont-let-job-scams-block-your-path-forward.

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