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$25K

$50.4K

$96K

How much do maximus va jobs pay per year?

As of Aug 16, 2026, the average yearly pay for maximus va in the United States is $50,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $57,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service representative at Maximus Virginia, and why are they important?

To thrive as a Customer Service Representative at Maximus Virginia, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes bilingual capabilities are often required. Patience, active listening, and a positive attitude are crucial soft skills for effectively assisting clients and resolving issues. These skills and qualities are essential for delivering excellent customer support, ensuring client satisfaction, and maintaining company reputation.

What are Maximus VA positions?

Maximus VA positions refer to virtual assistant roles offered by Maximus, a company that provides business process services and technology solutions. Maximus VAs typically assist with administrative tasks, customer service, data entry, and support functions, often working remotely. These roles are designed to help government agencies, healthcare organizations, and businesses improve efficiency by outsourcing non-core tasks. Virtual assistants at Maximus use specialized software and communication tools to collaborate with teams and serve clients. The specific duties and requirements may vary depending on the project and client needs.

What is the difference between Maximus Va vs Maximus Case Manager?

AspectMaximus VaMaximus Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma or equivalent; case management certifications preferred
Work EnvironmentOffice settings, government facilities, remote optionsOffice-based, community, or remote settings
Employer & IndustryGovernment contractor, healthcare, social servicesGovernment contractor, healthcare, social services
Common Search & ComparisonMaximus Va vs Maximus Case Manager

The main difference between Maximus Va and Maximus Case Manager lies in their roles. Maximus Va typically refers to positions focused on veteran services within the VA system, often involving administrative or support tasks. Maximus Case Managers, on the other hand, handle client case management, coordinating services and resources for individuals in healthcare or social services. Both roles require similar credentials and work environments but serve different client populations and job functions.

What types of projects and clients do employees typically work with at Maximus VA, and how does this influence daily tasks?

At Maximus VA (Virginia), employees often work on government contracts and public sector projects, ranging from healthcare administration to customer support and case management. This environment means daily tasks are structured around strict compliance, data security, and high service standards. Collaboration with cross-functional teams, such as IT, client services, and project management, is common to ensure smooth project delivery. Employees may also interact with government representatives and the public, which enhances communication skills and provides insight into large-scale program operations.
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Cities with the most Maximus Va job openings:

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Maximus Va jobs near you
Infographic showing various Maximus Va job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 1% Temporary, and 6% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $50,397 per year, or $24.2 per hour.

Customer Service Representative -Healthcare

Maximus

Maidens, VA • On-site

$15.82/hr

Full-time

Posted 25 days ago

Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 300 frontline employees who took The Breakroom Quiz

292nd of 492 rated business services

Job description

General information
Job Posting Title
Customer Service Representative -Healthcare
Date
Wednesday, July 22, 2026
City
Chester
State
VA
Country
United States
Working time
Full-time
Description & Requirements

Customer Service Representative – Healthcare


Location: On-site in Chester, VA 
Hourly Base Pay: $15.82/hr. plus potential bonus opportunities*
Schedule: Flexible Limited-Service Full-Time schedules available

Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter


Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. 
 
Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You!

 
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.


Pay and Benefits

 
We provide a competitive package designed to support your success both inside and outside work:


  • Work/Life Balance Support: Flexible schedules that meet your lifestyle!

  • Competitive Compensation: 

  • $15.82/hr. + 10% shift differential for evening shifts 

  • Potential bonus opportunities may be available, subject to eligibility requirements* 

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