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Matthews Jobs in Florida (NOW HIRING)

Service Coordinator

Apopka, FL · On-site

$17.25 - $22/hr

Matthews Memorialization is a leader in the memorialization industry, committed to supporting customer business growth and helping families transition from grieving to remembrance. We achieve this by ...

Service Coordinator

Apopka, FL · On-site

$17.25 - $22/hr

Matthews Memorialization is a leader in the memorialization industry, committed to supporting customer business growth and helping families transition from grieving to remembrance. We achieve this by ...

Sr CAD Operator

Apopka, FL · On-site

$17 - $23.50/hr

Matthews Memorialization is a leader in the memorialization industry, committed to supporting customer business growth and helping families transition from grieving to remembrance. We achieve this by ...

Service Coordinator

Apopka, FL · On-site

$17.25 - $22/hr

Matthews Memorialization is a leader in the memorialization industry, committed to supporting customer business growth and helping families transition from grieving to remembrance. We achieve this by ...

Matthews Contracting Co., Inc., the leading asphalt manufacturer and road builder in the southeast is seeking an experienced Lowboy Driver to join our rapidly growing team in Jacksonville, FL. The ...

Matthews Contracting Co., Inc., the leading asphalt manufacturer and road builder in the southeast is seeking an experienced Lowboy Driver to join our rapidly growing team in Jacksonville, FL. The ...

The Staff Accountant will work on-site, out of our Matthews, North Carolina corporate offices on office days. Why JWW, CPA? * Fixed Services package, technology-driven firm. * Proactive approach with ...

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Matthews information

What is a Matthews?

In the context of film and video production, 'Matthews' typically refers to Matthews Studio Equipment, a company known for manufacturing professional grip equipment such as C-stands, flags, apple boxes, and other gear used on set. Sometimes, crew members may refer to certain grip equipment as 'Matthews' due to the brand's popularity and widespread use in the industry. Grip crew, also known as grips, use this equipment to shape, support, and control lighting and camera setups during production.

What are the key skills and qualifications needed to thrive as a Matthews?

I'm sorry, but 'Matthews' is not a recognized professional job title, so I cannot generate an accurate response.

What are some common challenges faced by professionals working as Matthews machine operators, and how can these be addressed?

As a Matthews machine operator, one common challenge is ensuring precision and minimizing downtime during equipment setup and production runs. Operators often need to troubleshoot mechanical issues quickly while maintaining strict quality standards. Collaboration with maintenance teams and ongoing training in equipment technology can help address these challenges. Additionally, effective communication with supervisors and team members is essential for resolving workflow bottlenecks and maintaining a safe work environment.

What is the difference between Matthews vs Carpenter?

AspectMatthewsCarpenter
Required CredentialsHigh school diploma or equivalent, apprenticeship programsHigh school diploma or equivalent, apprenticeship or vocational training
Work EnvironmentConstruction sites, residential and commercial projectsConstruction sites, residential and commercial projects
Industry UsageConstruction, renovation, carpentry servicesConstruction, renovation, carpentry services

Matthews and Carpenters share similar work environments and credentials, often working on construction sites and requiring apprenticeship training. The main difference lies in their specific roles: Matthews may refer to a specialized trade or company name, while Carpenters are skilled tradespeople focused on woodwork and structural framing. Both roles are essential in construction projects and often overlap in industry usage.

What cities in Florida are hiring for Matthews jobs?

Cities in Florida with the most Matthews job openings:

Infographic showing various Matthews job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Representative

Matthews International

Apopka, FL • On-site

$14 - $19/hr

Full-time

Posted 25 days ago


Matthews International rating

6.1

Company rating: 6.1 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

505th of 544 rated manufacturers


Job description

POSITION SUMMARY
The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency.
JOB RESPONSIBILITIES
  • Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Additional duties as assigned.
  • Process customer orders accurately in SAP and supporting systems.
  • Create and manage customer service cases through completion.
  • Conduct post-service follow-up calls to verify customer satisfaction and identify additional needs.
  • Respond to customer billing and invoice inquiries while coordinating with Accounting.
  • Maintain accurate customer records, service history, and documentation.
  • Partner with Operations, Scheduling, Sales, and Field Service Technicians to ensure timely resolution of customer requests.
  • Monitor open customer issues and proactively communicate status updates.
  • Support onboarding of new equipment customers by providing introductions, resources, and ongoing assistance.
  • Identify opportunities to improve customer satisfaction and operational efficiency.
  • Assist with KPI tracking and customer experience initiatives.

QUALIFICATIONS / REQUIREMENTS
• High School Diploma or GED
• Associate Degree or equivalent from two-year college or technical school preferred.
• 3+ years of previous customer service experience preferred; or equivalent combination of education and experience
• Occasional travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
• Solid understanding and application of mathematical concepts
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and senior management
• Self-motivated with critical attention to detail, deadlines and reporting
• Ability to work overtime as necessary.
#IND123
PHYSICAL ASPECTS / WORK ENVIRONMENT
  • Regularly required to stand; walk; sit; and talk, hear and see.
  • Occasionally lift and/or move up to 10 pounds.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.
Matthews Memorialization is a leader in the memorialization industry, committed to supporting customer business growth and helping families transition from grieving to remembrance. We achieve this by delivering products of exceptional craftsmanship along with value-driven programs and services. Matthews Memorialization is a Matthews International (MATW) company.
http://matw.com/memorialization/
Matthews International is an Equal Opportunity Employer.
All employment decisions are based on qualifications, merit, and business needs.
We provide equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other status protected by applicable federal, state, or local laws.
Minorities/Women/Veterans/Disabled are encouraged to apply.
If you require a reasonable accommodation to complete the application process, please contact our Human Resources team.

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