Material Testing Lab Technician Jobs in Edmonton, AB

Job Overview

The Metallurgical Engineer / Technical Services & Lab Lead supports our heat-treating operations through hands-on metallurgical testing, lab & spec library oversight, technical troubleshooting, process verification & optimization, customer technical support, staff training, QC oversight, new process development, & advising on equipment upgrades and procurement. This role is intended to be practical, shop-floor connected, and capable of performing lab technician, metallographer, and metallurgical engineering duties as required. The position will also train and mentor the QC Assistant/Lab Technician Trainee so routine lab, metallography, furnace compliance support, and internal QC tasks are performed reliably by trained staff. This role provides technical input and participation in the maintenance of our Quality Management Systems (ISO 9001).

Responsibilities

1. Metallurgical laboratory work and technical reporting

o Perform and oversee metallurgical sample preparation, sectioning, mounting, polishing, etching, case depth testing, hardness testing, and microstructure evaluation.

o Conduct customer-driven testing prior to job release, including interpretation of results against spec requirements. Provide for continuous improvement of lab and reporting practices, to provide concise informative reports to customers.

o Maintain proper lab practices, organization, record keeping, and safe use and maintenance of lab equipment and supplies.

2. Training and development of QC Assistant / Lab Technician Trainee

o Train and mentor the QC Assistant/Lab Technician Trainee in sample preparation, metallography, case depth testing, hardness testing, documentation, customer specifications, basic metallurgy, and internal QC support.

o Build internal bench strength so routine lab and QC functions do not sit with one person indefinitely.

o Remain capable of filling the lab technician/metallographer function when needed while developing backup within the team.

3. Internal QC and furnace compliance technical support

o Provide technical oversight, review, troubleshooting, and corrective direction for internal QC and furnace compliance activities.

o Facilitate and manage a lab-based, robust, ongoing process verification program across all furnace lines and processes.

o Support TUS reviews, shim stock programs, 3-gas analysis, hardness calibration oversight, and furnace compliance program administration while training routine tasks to the QC Assistant/Lab Technician Trainee over time.

o Keep the lab tied into quality control, testing records, calibration, non-conformance review, and process control.

4. Technical troubleshooting and root cause analysis support

o Support operations with furnace, process, material response, hardness, case depth, distortion, cracking, coupon, atmosphere, fixturing, and testing issues.

o Investigate non-conforming results, help determine root cause, and present practical recommendations to the team for review and action.

o Communicate technical issues in plain language that operators, supervisors, customer service, and management can use.

o Prepare reports for customers to address technical concerns or issues with orders.

5. Process development, customer support, and technical training

o Review process masters, customer specifications, new part requirements, and technical feasibility of work.

o Support customer technical questions, visits, audits, NCRs, and corrective actions in coordination with management, sales, and customer service.

o Train operators and supervisors on practical heat-treating fundamentals, customer requirements, process controls, and why specifications matter.

o Participate in continuous improvement projects that improve job control, testing, process understanding, and shop-floor performance.

6. Quality Management System support

o Participate effectively in the maintenance of our Quality Management Systems (ISO 9001 + customer proprietary), through collaborative participation in various aspects of the system such as NCRs and CAPAs, Quality Objective development, assisting with internal auditing, preparation / updating of documents such as Internal Procedures & Work Instructions, and support during certification and customer audits.

7. Special Projects

o Propose, support and / or participate in unique projects that may arise from time to time, driven by customer requests for process changes or improvement, the emergence of new specification requirements, new technologies for adoption, and potential new sources of work.

Requirements

• Preferred B.Sc. or graduate level degree in Metallurgical Engineering / Materials Engineering. Equivalent consideration may be given to candidates with strong practical heat-treating, metallography, lab, and technical troubleshooting experience.

• Hands-on heat-treating industry experience, including furnace operation, process control, hardness testing, case depth testing, and metallurgical lab procedures.

• Well versed in ferrous metallurgy, identification of microstructures.

• Ability to interpret customer specifications, review test results, prepare technical reports, and support customer technical questions.

• Strong practical troubleshooting skills, including root cause analysis and corrective recommendations.

• Knowledge of internal QC, lab documentation, calibration requirements, furnace compliance support, process verification, and safe lab practices.

• Willingness and ability to teach, explain technical matters in plain language, and develop less experienced staff.

• Preferred technical knowledge includes familiarity with applicable customer specifications, heat-treating standards, furnace compliance requirements, calibration practices, internal QC requirements, and audit support expectations relevant to our customer base and processes.

• Must be hands-on, shop-floor comfortable, practical, organized, reliable, team-focused, and willing to fill lab technician, metallographer, and engineering functions as required Join us to be at the forefront of metallurgical innovation! This role offers an exciting opportunity to lead technical excellence while supporting a team committed to delivering top-tier heat treating solutions across diverse industries.

Benefits:

Casual dress

Dental care

Life insurance

On-site parking

Paid time off

Profit sharing

Wellness program

Language:

English (required)

Licence/Certification:

P.Eng. or E.I.T. (preferred)

Work Location: In person

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, temporary positions and remote jobs for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.