Master Key Jobs in Massachusetts (NOW HIRING)

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Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Facilities Maintenance Operations (FMO) offers building & landscape maintenance, and custodial services to Harvard faculty and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business. 

Position Summary: 

The Locksmith is responsible for performing a full range of locksmith services, including installation, maintenance, repair, and modification of mechanical and electronic locking systems. This role also involves the design and management of complex master key systems and ensuring compliance with safety and accessibility standards.

Job-Specific Responsibilities:

• Install, repair, maintain, and troubleshoot
• Mechanical and electronic locking systems 
• Cylindrical and mortise locksets 
• Emergency exit devices and egress systems 
• Door closers, operators, and related hardware 
• Vault and safe locking mechanisms 
• Design, implement, and maintain master key systems, including high-security systems 
• Cut and duplicate keys using manual and machine methods 
• Maintain accurate records and logs of key systems and hardware 
• Retrofit and upgrade existing locking and access control systems 
• Collaborate with other trades and facilities staff on projects and repairs 
• Ensure all work complies with safety regulations, ADA requirements, and institutional standards
• Provide responsive, professional customer service
• Performs other duties as required.

Working Conditions:

• Emergency Status Designation: Critical Operations Personnel, requiring on-site support during emergencies as needed.

Physical Requirements:

• Ability to lift up to 50 lbs and assist with heavier loads (300+ lbs) 
• Frequent bending, climbing, reaching, and working in confined spaces 
• Comfortable working at heights (ladders, platforms) 
• Extended periods of walking, standing, and manual labor

Basic Qualifications:

• Minimum of 5 years of locksmith experience 
• Strong mechanical, troubleshooting, and carpentry skills 
• Working knowledge of electronic access control systems 
• Experience with installation and repair of mechanical and electromechanical hardware 
• Valid driver's license with a satisfactory driving record (ongoing condition of employment)

Additional Qualifications and Skills:

• Willingness to work in laboratory environments and around hazardous materials 
• Ability to wear required safety equipment and uniforms 
• Availability for overtime and emergency response 
• Understanding of master key systems and keying strategies 
• Ability to work independently and as part of a team 
• Strong communication and customer service skills
• Basic proficiency with Windows-based applications 
• Experience with Microsoft Office and email systems 
• Familiarity with smartphones or handheld devices for work orders and communication 
• Must supply a complete set of hand tools

Certificates and Licenses:

•  Valid driver's license 

Location:

• Harvard Campus - Wide Support; Cambridge, MA (USA)

Standard Hours/Schedule:

• 40 hours per week
• Sunday:              OFF
• Monday:             7:00 am - 3:30 pm
• Tuesday:            7:00 am - 3:30 pm
• Wednesday:       7:00 am - 3:30 pm
• Thursday:           7:00 am - 3:30 pm
• Friday:                7:00 am - 3:30 pm
• Saturday:            OFF

Compensation Range/Rate (including Shift Differential if applicable):

• $50.82/hour

Visa Sponsorship Information:

• Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening:

• Identity,
• Education
• Criminal
• Certification/License
• Motor Vehicle Record
• Drug Test
• CORI
• Employment

Work Format Details

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 000. Corresponding salary information can be found in the job description above.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.