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Massdot Jobs in Springfield, MA (NOW HIRING)

TransCore

Customer Service Representative

Ludlow, MA · On-site

$16.50 - $20/hr

Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT's standards of performance. Additional Duties that May be ...

BETA Group, Inc

Senior Traffic Engineer

Hartford, CT · On-site

$106K - $160K/yr

Knowledge of MUTCD, AASHTO and RIDOT/MASSDOT/CTDOT design policy guidelines and requirements * Proficiency with traffic analysis and modeling * Proficiency with traffic signal design * Must be able ...

BETA Group, Inc.

Senior Traffic Engineer

Hartford, CT · Hybrid

$106K - $160K/yr

Knowledge of MUTCD, AASHTO and RIDOT/MASSDOT/CTDOT design policy guidelines and requirements * Proficiency with traffic analysis and modeling * Proficiency with traffic signal design * Must be able ...

CDM Smith

Highway/Roadway Engineer 6

Hartford, CT · Hybrid

Preferred Qualifications Strong background with CTDOT, MassDOT, NHDOT, and Municipal roadway/highway design projects.Strong task management experience in roadway and multi-modal design projects from ...

BETA GROUP INC

Senior Traffic Engineer

Hartford, CT · On-site

$106K - $160K/yr

Knowledge of MUTCD, AASHTO and RIDOT/MASSDOT/CTDOT design policy guidelines and requirements * Proficiency with traffic analysis and modeling * Proficiency with traffic signal design * Must be able ...

CDM Smith

Highway/Roadway Engineer 6

Hartford, CT · On-site

Preferred Qualifications Strong background with CTDOT, MassDOT, NHDOT, and Municipal roadway/highway design projects. Strong task management experience in roadway and multi-modal design projects from ...

CDM Smith

Highway/Roadway Engineer 5

Hartford, CT · Hybrid

Preferred Qualifications Strong background with CTDOT, MassDOT, NHDOT, and Municipal roadway/highway design projects. Strong task management experience in roadway and multi-modal design projects from ...

Lochner

Lead Structural Engineer

East Hartford, CT · On-site +1

$100K - $132K/yr

Experience with CTDOT, MassDOT, and RIDOT polices and manuals * Relevant structural analysis and cadd software (Larsa, Staad, OpenBridge, AutoCAD, etc) * Strong writing and verbal skills * BS, MS ...

CDM Smith

Highway/Roadway Engineer 5

Hartford, CT · On-site

Preferred Qualifications Strong background with CTDOT, MassDOT, NHDOT, and Municipal roadway/highway design projects. Strong task management experience in roadway and multi-modal design projects from ...

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Showing results 21-35

All JobsMassdot JobsMassdot Jobs in Springfield, MA

Massdot information

See Springfield, MA salary details

$83.6K

$98K

$111.4K

How much do massdot jobs pay per year?

As of Aug 10, 2026, the average yearly pay for massdot in Springfield, MA is $98,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,696.00 and $103,333.00 per year, depending on experience, location, and employer.

What is a MassDOT job?

A MassDOT job refers to a position within the Massachusetts Department of Transportation, which oversees the state's transportation network, including highways, public transit, aeronautics, and motor vehicle services. Jobs at MassDOT range from engineering and maintenance roles to administrative and customer service positions. Employees contribute to infrastructure improvements, public safety, and efficient transportation services across Massachusetts.

What does a typical day look like for someone working at MassDOT?

A typical day at MassDOT varies by role but often includes overseeing transportation infrastructure projects, reviewing plans and permits, coordinating with contractors, and addressing public safety concerns. Employees frequently collaborate with engineers, planners, and local government officials to ensure compliance with state and federal regulations. The work may involve a combination of office-based planning and on-site inspections or project meetings. This dynamic environment offers exposure to a range of disciplines and provides the opportunity to make a direct impact on the safety and efficiency of Massachusetts' transportation systems.

What are the key skills and qualifications needed to thrive in the MassDOT position, and why are they important?

To thrive in a MassDOT (Massachusetts Department of Transportation) position, candidates typically need a background in civil engineering, transportation planning, or public administration, often supported by a relevant degree or professional licensure. Familiarity with project management software, GIS tools, and DOT-specific regulations is essential for daily operations. Strong problem-solving abilities, collaborative teamwork, and effective communication distinguish top performers in these roles. These skills ensure safe, efficient transportation infrastructure and smooth coordination among agencies and stakeholders.

What cities near Springfield, MA are hiring for Massdot jobs? Cities near Springfield, MA with the most Massdot job openings:
Massdot jobs near you
Infographic showing various Massdot job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $98,014 per year, or $47.1 per hour.

Customer Service Representative

TransCore

Ludlow, MA • On-site

$16.50 - $20/hr

Other

Re-posted 5 days ago

TransCore rating

6.5

Company rating: 6.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

132nd of 156 rated electronics manufacturers

Job description

Customer Service Representative

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts.

Job Summary: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZPass MA & PAY BY PLATE MA Program.

Pay Range: $16.50 - 20/hr. based on qualifications and experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for all types of customer account maintenance.
  • Determines the accuracy of account information.
  • Ensures all required information is provided for security, processes payments, and adjustments.
  • Assists customers in understanding the E-ZPass MA & PAY BY PLATE program.
  • Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT's standards of performance.

Additional Duties that May be Required:

  • Assist at other E-ZPass MA facilities.
  • Assist in manning live sign-ups.
  • Assist with phones (inbound/outbound calls).

Required Skills:

  • Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
  • Minimum of one year of customer service and data entry experience.
  • Adapt quickly, efficiently, and positively to various projects assigned.
  • Works well in a fast-paced, multi-task environment.
  • Must remain professional under every circumstance with customers and staff members.
  • Must maintain a good attendance record.

Education: High school diploma or equivalent preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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