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Marriott Residence Inn Jobs in Illinois (NOW HIRING)

Marriott

Guest Service Representative

Chicago, IL · On-site

$14 - $17/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott

Housekeeping Aide

Chicago, IL · On-site

$16.25 - $18.75/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott

Rooms Preventative Maintenance

Chicago, IL · On-site

$18.50 - $25.50/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott

Housekeeper

Chicago, IL · On-site

$14.50 - $18.50/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott International

Housekeeping Aide

Chicago, IL · On-site

$24.36/hr

About the Team Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while ...

Marriott International

Housekeeper

Chicago, IL · On-site

$24.36/hr

About the Team Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while ...

Marriott

Operations Manager (Front Desk)

Chicago, IL · On-site

$17.50 - $22.75/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Residence Inn by Marriott

Hotel Housekeeper

East Peoria, IL

$13.50 - $17.75/hr

Residence Inn by Marriott, in East Peoria, is currently looking to add Housekeepers to our team! We offer competitive pay, benefits and believe in a good work/life balance. And..... Up to a $300 a ...

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Marriott Residence Inn information

What is a Marriott Residence Inn?

A Marriott Residence Inn job involves working at one of Marriott's extended-stay hotels, providing guest services, housekeeping, front desk operations, or management support. Employees ensure a comfortable and welcoming experience for guests staying for longer durations. Roles vary from housekeeping and maintenance to customer service and food service. Marriott Residence Inn values teamwork, hospitality, and customer satisfaction.

What are the typical day-to-day responsibilities for employees at a Marriott Residence Inn?

At a Marriott Residence Inn, daily responsibilities often include checking guests in and out, handling reservations, responding to guest inquiries and requests, and ensuring rooms and public areas meet cleanliness standards. Team members may also assist with breakfast service, coordinate maintenance requests, and address guest feedback promptly. Collaboration with colleagues from housekeeping, maintenance, and management is essential to uphold excellent service and smooth hotel operations. This role offers a dynamic environment where multitasking and a commitment to guest satisfaction are key to success.

What are the key skills and qualifications needed to thrive in the Marriott Residence Inn position?

To thrive at a Marriott Residence Inn, strong customer service abilities, attention to detail, and hospitality experience are essential, often complemented by a high school diploma or equivalent. Familiarity with property management systems (such as Opera or FOSSE), reservation software, and point-of-sale systems is highly beneficial. Excellent communication, problem-solving skills, and a positive team-oriented attitude help individuals deliver memorable guest experiences. Mastery of these skills ensures efficient operations, high guest satisfaction, and a positive representation of the Marriott brand.

What are the most commonly searched types of Marriott Residence Inn jobs in Illinois?

The most popular types of Marriott Residence Inn jobs in Illinois are:

What are popular job titles related to Marriott Residence Inn jobs in Illinois?

For Marriott Residence Inn jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Marriott Residence Inn jobs in Illinois look for?

The top searched job categories for Marriott Residence Inn jobs in Illinois are:

What cities in Illinois are hiring for Marriott Residence Inn jobs?

Cities in Illinois with the most Marriott Residence Inn job openings:

Marriott Residence Inn jobs near you
Infographic showing various Marriott Residence Inn job openings in Illinois as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Guest Service Representative

Marriott

Chicago, IL • On-site

$14 - $17/hr

Full-time

Re-posted 21 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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