In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
In-person proactive illustration and case design support with internal sales desk * Review key ... Work with Product Management to ensure competition is represented accurately during product ...
Manulife Case Manager information
See salary details
$14.42 - $16.98
6% of jobs
$19.37 is the 25th percentile. Wages below this are outliers.
$16.98 - $19.54
20% of jobs
The median wage is $21.93 / hr.
$19.54 - $22.09
25% of jobs
$22.09 - $24.65
21% of jobs
$25.29 is the 75th percentile. Wages above this are outliers.
$24.65 - $27.21
9% of jobs
$27.21 - $29.76
5% of jobs
$29.76 - $32.32
4% of jobs
$32.32 - $34.88
3% of jobs
$34.88 - $37.43
2% of jobs
$37.43 - $39.99
2% of jobs
$39.99 - $42.55
1% of jobs
$14
$24
$42
How much do manulife case manager jobs pay per hour?
As of Jun 21, 2026, the average hourly pay for manulife case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.
What is the difference between Manulife Case Manager vs Manulife Claims Specialist?
| Aspect | Manulife Case Manager | Manulife Claims Specialist |
|---|---|---|
| Required Credentials | Relevant insurance or healthcare certifications, experience in case management | Insurance industry certifications, claims processing experience |
| Work Environment | Office-based, client interaction, case assessment | Office or remote, claims review and processing |
| Employer & Industry Usage | Insurance companies, healthcare providers | Insurance companies, claims departments |
The Manulife Case Manager focuses on managing individual client cases, coordinating care, and assessing needs, while the Manulife Claims Specialist primarily reviews and processes insurance claims. Both roles require industry-specific certifications and are integral to insurance operations, but they differ in daily responsibilities and client interaction.
What are the key skills and qualifications needed to thrive as a Manulife Case Manager, and why are they important?
To thrive as a Manulife Case Manager, you need strong analytical abilities, attention to detail, and a background in insurance, healthcare, or customer service, often supported by a relevant degree or industry certification. Familiarity with case management software, claims processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving skills, and empathy help you manage client concerns and collaborate with internal teams. These skills ensure accurate case handling, customer satisfaction, and efficient resolution of claims in a regulated industry.
What are some typical challenges a Manulife Case Manager may face, and how are they addressed within the team?
As a Manulife Case Manager, you may encounter challenges such as managing a high volume of complex insurance claims, navigating sensitive client situations, and ensuring compliance with regulatory standards. The role often requires balancing empathy with a need for thorough documentation and timely decision-making. To address these challenges, teams at Manulife typically employ robust support systems, regular training sessions, and collaborative case reviews to share expertise and ensure best practices. Open communication within the team and access to dedicated resources help Case Managers resolve issues efficiently and maintain a positive client experience.
What does a Manulife Case Manager do?
A Manulife Case Manager is responsible for overseeing and managing insurance claims, typically related to disability, life, or health benefits. They act as the main point of contact for clients, assess documentation, coordinate with healthcare providers, and ensure claims are processed efficiently and fairly. Case Managers also provide support and guidance to claimants throughout the process, aiming to deliver a positive customer experience while adhering to company policies and regulatory requirements.
What cities are hiring for Manulife Case Manager jobs? Cities with the most Manulife Case Manager job openings:
What states have the most Manulife Case Manager jobs? States with the most job openings for Manulife Case Manager jobs include:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Job description
The Competition Analyst is primarily responsible for proactively developing, delivering, and communicating timely and competitive case design strategies, illustrations, and competitive positioning to internal and external customers, with the goal of helping John Hancock "win the sale." As a member of Competitive Services, this person works closely with members of Product Management, Marketing, and Sales & Distribution, to ensure our products and illustrations are optimally positioned to help drive more life and annuity sales to John Hancock.
Responsibilities:
- Proactive engagement with sales team on application pipeline, utilizing data to target specific competitive positions, with the goal of optimizing sales opportunities.
- Monitor inbox & phone queue for competitive illustration requests.
- Understand John Hancock application pipeline and sales trends and recommend actions to drive sales based on competitive opportunities.
- Stay updated on competitor actions and industry trends and provide commentary to management and Sales & Distribution
- Monitor competitor actions and identify market trends and sales opportunities for product actions or product promotions
- In-person proactive illustration and case design support with internal sales desk
- Review key competitor actions and provide feedback to sales teams
- Create material for "Competition Corners" to position our products vs other carriers
- Host periodic calls with Distribution team to provide latest insights for how to win competitive cases
- Work with Product Management to ensure competition is represented accurately during product development process
- Ongoing training & education with emphasis on case design expertise
How will you create impact?
This role reports into the Product function and works very closely with Product Management, Marketing, and Sales & Distribution partners to ensure our products gain traction in the competitive independent marketing organization (IMO) space. You will help us win more business through your deep understanding of how our products can best be positioned against the competition.
What motivates you?
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for:
- Reliable teammate who helps build and maintain a positive team culture
- 3-5 years' experience in life and annuity Product, Competitive Services and or Sales
- Excellent communication skills and proven success delivering effective life insurance and annuity product messages
- A deep understanding of the IMO life and annuity marketplace and product design and mechanics
- An understanding of John Hancock Life Insurance's product mechanics and distribution strategy
- Life and annuity product & case design expertise
- High-level critical-thinking and problem-resolution skills
- Ability to interpret & understand any illustration, regardless of product line or carrier.
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
#LI-JH
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Referenced Salary Location
USA, Massachusetts - Full Time RemoteWorking Arrangement
Salary range is expected to be between
$73,350.00 USD - $122,250.00 USDEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)