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Manufacturing Inside Sales Representative Jobs in Wisconsin

LDPI INC

Inside Sales Representative

Eau Claire, WI · On-site

LDPI, Inc. is seeking an Inside Sales Representative to join our team. In this role, you'll work ... experience) Manufacturing or industrial product experience is a plus Why Join LDPI? We believe ...

Orbia Connectivity Solutions Dura-Line

WI · On-site

$60 - $80/hr

As a leading global manufacturer of conduit products and accessories, Dura‑Line creates the ... minded Inside Sales Representative to grow business across an assigned territory and customer ...

Midwesthvacpro

WI · On-site

$60 - $80/hr

Inside Sales Representative Position Overview Inside Sales Representative's primary role is to generate revenue by proactively selling the company's products, services, memberships, and appointments ...

Midwest Heating and Cooling

WI · On-site

$60 - $80/hr

Inside Sales Representative Position Overview Inside Sales Representative's primary role is to generate revenue by proactively selling the company's products, services, memberships, and appointments ...

Mativ

Inside Sales Rep

New Berlin, WI · On-site

Inside Sales Rep Mativ is a global leader in specialty materials headquartered in Alpharetta ... We manufacture on three continents and generate sales in nearly 100 countries through our family of ...

RP Lumber

Inside Sales Representative

Oconomowoc, WI · On-site

$15 - $20/hr

An Inside Sales Representative must exhibit excellent product knowledge and ensure that company processes and procedures are followed relating to the sales and reporting processes. An Inside Sales ...

Amtraco

Inside Sales Representative

Franksville, WI · On-site +1

$52K - $54K/yr

Under the direction of the Commercial Manager, the Inside Sales Representative will work ... Experience working with distributors, end users and manufacture's rep groups. * Other duties as ...

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Manufacturing Inside Sales Representative information

What is a manufacturing inside sales representative?

Manufacturing Inside Sales Representatives are professionals who handle sales activities from within an office or manufacturing facility rather than meeting clients in the field. They are responsible for reaching out to potential and existing customers, understanding their needs, providing product information, generating quotes, and closing sales. Their role is crucial in maintaining customer relationships, supporting the external sales team, and ensuring orders are processed efficiently. They often collaborate with engineering, production, and logistics departments to provide accurate information and address customer inquiries. This job requires strong communication, organizational, and problem-solving skills.

How does a manufacturing inside sales representative typically collaborate with the production and engineering teams?

As a Manufacturing Inside Sales Representative, you will frequently coordinate with production and engineering teams to ensure customer requirements can be met accurately and on time. This collaboration often involves clarifying technical details, confirming lead times, and addressing any feasibility concerns about custom orders. Open communication is essential, as you may need to relay customer feedback or adjust proposals based on manufacturing capabilities. Building strong internal relationships not only improves order accuracy but also helps resolve issues efficiently, enhancing overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a manufacturing inside sales representative, and why are they important?

To excel as a Manufacturing Inside Sales Representative, you need strong sales acumen, product knowledge, and typically a background in business or a related field. Familiarity with CRM software, ERP systems, and proficiency in Microsoft Office are commonly required, with some roles valuing certifications in sales or supply chain. Outstanding communication, relationship-building, and problem-solving skills set top performers apart in this role. These abilities are critical for effectively managing customer accounts, driving sales growth, and ensuring client satisfaction in a competitive manufacturing environment.
Infographic showing various Manufacturing Inside Sales Representative job openings in Wisconsin as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Inside Sales Representative

New Franken, WI • On-site

New Tech Metals
Coal, Metals and Minerals Mining • 51 - 200 employees
Learn more about New Tech Metalsexternal

$21 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Manage relationships with existing customers and develop new customer opportunities.

  • Review customer drawings, specifications, and technical requirements to support quoting and technical support activities.

  • Coordinate order requirements and communicate customer needs to internal departments to ensure timely delivery and customer satisfaction.

Job description

Position Summary

The Inside Sales Representative serves as the primary point of contact between customers and the company, managing relationships with existing customers while developing opportunities with new customers. This position is responsible for understanding customer requirements, reviewing technical information, preparing and following up on quotations, coordinating order requirements, and supporting successful execution of customer projects.

The role requires a strong understanding of sheet metal fabrication processes, blueprint interpretation, material requirements, production capabilities, and pricing considerations. The Inside Sales Representative works closely with Outside Sales, Business Development, Estimating, Engineering, Production, Quality, Purchasing, and Management to ensure customer expectations are met while maintaining company profitability, operational efficiency, and customer satisfaction.

Primary Responsibilities

 

Customer Relationship Management

  • Serve as the internal communication link between customers and the company.
  • Develop and maintain strong relationships with existing customers.
  • Respond promptly to customer inquiries, requests, and project updates.
  • Build rapport and trust with customers through professional communication and follow-through.
  • Identify customer needs and provide solutions that align with company capabilities.
  • Maintain confidentiality of customer information, pricing, drawings, and proprietary data.
  • Resolve customer questions, concerns, and complaints in a timely and professional manner.
  • Communicate customer expectations clearly to internal departments.

 

Inside Sales

  • Communicate company capabilities, manufacturing processes, and service offerings to customers.
  • Follow up on sales opportunities, quotations, and pending customer decisions.
  • Maintain professional relationships with customer purchasing, engineering, and program representatives.
  • Report customer feedback to Outside Sales Associate and provide additional support when needed.

Quoting & Pricing Responsibilities

  • Review customer drawings, specifications, and technical requirements to support quoting activities.
  • Compile itemized material requirements, labor considerations, outside processing requirements, and pricing information.
  • Prepare customer quotations based on established estimating and pricing processes.
  • Coordinate with internal departments to obtain accurate cost information.
  • Communicate with outside vendors regarding outsourced processes, material availability, and pricing.
  • Apply sound business judgment when recommending pricing to support company profitability.
  • Balance customer expectations with manufacturing capability, capacity, and cost requirements.
  • Monitor quoted projects and provide feedback regarding pricing accuracy and competitiveness.
  • Maintain quotation records and follow up on outstanding quotes.

Technical Customer Support

  • Interpret drawings and identify important manufacturing considerations.
  • Review customer blueprints, specifications, and engineered data to understand project requirements.
  • Recognize sheet metal fabrication processes required to meet customer expectations.
  • Understand manufacturing capabilities, limitations, and production requirements.
  • Communicate technical requirements between customers and internal teams.
  • Assist customers with design-related questions when appropriate.
  • Coordinate with Engineering regarding drawing revisions, technical questions, and manufacturability concerns.
  • Support Design for Manufacturability (DFM) discussions.

Order Management & Coordination

  • Verify order requirements when applicable including:
    • Part numbers
    • Revision levels
    • Quantities
    • Pricing
    • Delivery requirements
    • Customer specifications
    • Documentation requirements
  • Coordinate order requirements with Production, Engineering, Purchasing, and Quality.
  • Monitor order status and communicate updates to customers.
  • Follow up internally to ensure customer commitments are achieved.
  • Assist in resolving order-related issues that may affect delivery or customer satisfaction.

Production & Vendor Coordination

  • Communicate customer requirements to internal departments.
  • Coordinate with management regarding scheduling, capacity, and delivery expectations.
  • Work with Purchasing and outside vendors regarding:
    • Material availability
    • Lead times
    • Outside processing
    • Pricing
  • Support outsourcing activities required to complete customer projects.
  • Assist in identifying potential production challenges affecting customer commitments.
  • Maintain communication between customers and internal teams throughout the project lifecycle.

MRP System Responsibilities

  • Enter and maintain customer information, quotations, and sales orders within the company MRP system.
  • Utilize MRP systems to track customer orders, job status, and related information.
  • Maintain accurate customer records and sales documentation.
  • Support reporting activities related to quotations, orders, and customer activity.

 

Administrative & Project Support

  • Maintain organized records of customer communications, quotations, and order documentation.
  • Assist with special projects and company initiatives as assigned.
  • Manage multiple priorities while maintaining accuracy and attention to detail.
  • Support continuous improvement efforts related to customer service and sales processes.

Required Qualifications

  • Experience working with customers in a technical environment.
  • Ability to understand sheet metal fabrication processes and manufacturing requirements.
  • Ability to read and interpret blueprints and engineered documentation.
  • Strong written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple projects and priorities simultaneously.
  • Strong problem-solving and critical-thinking skills.
  • Ability to work independently while collaborating effectively with internal teams.
  • Professional judgment, integrity, and commitment to customer confidentiality
  • Experience with Microsoft Office products.

 

Preferred Qualifications

  • Previous experience in customer service, inside sales, estimating, or a related manufacturing role.
  • Experience in precision sheet metal fabrication, machining, or contract manufacturing.
  • Experience in preparing quotations.
  • Familiarity facilitating and working with outside vendors.
  • Experience with MRP systems, preferably JobBOSS.
  • Experience with AutoCAD and/or SolidWorks.
  • Experience working with engineered drawings and technical specifications.

Company Description

New Tech Metals is a veteran-owned, family-owned small business supporting the U.S. Military and critical domestic industries through the manufacture of precision metal components and finished products for OEMs and Prime Contractors nationwide.

Our work supports programs in Defense, Transportation, and Machine & Equipment Building. We manufacture products where quality, precision, reliability, and workmanship matter.

Our team works with a diverse range of materials, welding processes, and fabrication challenges, providing experienced tradespeople with the opportunity to continually develop their technical skills and contribute to meaningful manufacturing programs.

We are looking for people who take pride in their trade and want to be part of a company where craftsmanship matters, quality matters, and every employee plays an important role in our success.

For a brief introduction to our company and the work we do, watch our approximately 5-minute company video or visit our website:

YouTube: https://www.youtube.com/watch?v=d0KiIY6z5Jo
Website: www.ntmetals.com