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Manager Ruckus Wireless Jobs in New York (NOW HIRING)

Symmetry I.T.

Network Engineer

Manhattan, NY · On-site

Hands-on experience with enterprise wireless systems (Cisco Meraki, Aruba, Ruckus, or equivalent ... Experience with system integration methodologies, API management, and platform interoperability ...

Symmetry I.T.

Network Engineer

Manhattan, NY

Hands-on experience with enterprise wireless systems (Cisco Meraki, Aruba, Ruckus, or equivalent ... Experience with system integration methodologies, API management, and platform interoperability ...

Symmetry I.T.

Network Engineer

Manhattan, NY · On-site

Hands-on experience with enterprise wireless systems (Cisco Meraki, Aruba, Ruckus, or equivalent ... Experience with system integration methodologies, API management, and platform interoperability ...

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Manager Ruckus Wireless information

What is the difference between Manager Ruckus Wireless vs Network Administrator?

AspectManager Ruckus WirelessNetwork Administrator
CertificationsRuckus certifications, Cisco, CompTIA Network+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentWireless network management, vendor-specific toolsOverall network infrastructure, wired and wireless
ResponsibilitiesDeploying, managing Ruckus wireless solutions, optimizing Wi-Fi performanceMaintaining entire network systems, troubleshooting connectivity issues

The Manager Ruckus Wireless focuses specifically on managing Ruckus wireless networks and optimizing Wi-Fi performance, often requiring vendor-specific knowledge. In contrast, a Network Administrator oversees the broader network infrastructure, including wired and wireless systems, with a wider range of certifications and responsibilities. Both roles are essential in maintaining reliable network operations but differ in scope and specialization.

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Manager Ruckus Wireless jobs near you
IT Field Technician II

IT Field Technician II

The Proactive Technology Group

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

We're looking for a technically skilled, dependable, and service-oriented Field Technician to join our team. This role is primarily based out of our Midtown Manhattan office and supports a wide range of client environments across Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office on Long Island.
This position is ideal for someone who enjoys a mix of onsite support, hands-on troubleshooting, end-user assistance, and field-based technical work. The technician will spend approximately 50% of their time at client sites, providing in-person support, resolving technical issues, completing onsite tasks, and assisting with implementations and infrastructure changes.
What You'll Do
  • Provide onsite and remote Level 1/2 support for client environments
  • Troubleshoot and resolve issues related to:
    • Workstations and laptops
    • Microsoft 365 and user account issues
    • Printers and peripheral devices
    • Basic server and line-of-business application issues
    • Network connectivity, wireless access, and firewall-related concerns
  • Travel to client sites to perform technical support, remediation, deployment, and installation work
  • Assist with workstation setups, user onboarding/offboarding, hardware replacements, and office IT moves
  • Support onsite project tasks such as:
    • Network equipment installations and replacements
    • Firewall and switch swaps
    • Wireless deployments
    • Endpoint deployments and refreshes
    • Basic server and infrastructure upgrades
  • Escalate complex issues appropriately to senior engineers or project resources
  • Clearly communicate progress, blockers, and technical findings to internal teams and client contacts
  • Document work performed, technical findings, and client environment details in IT Glue
  • Use Halo PSA for ticket management, time entry, and work tracking
  • Use Ninja RMM for remote access, monitoring, and endpoint support
  • Maintain professionalism and strong customer service while representing the company onsite
  • Be flexible with schedule requirements, as some after-hours or early-morning work may be required for client needs or maintenance windows
You're a Good Fit If You:
  • Have strong troubleshooting skills and are comfortable working independently in the field
  • Communicate clearly with both end users and internal technical teams
  • Are organized, reliable, and detail-oriented
  • Are comfortable balancing reactive support work with scheduled onsite tasks
  • Enjoy working directly with clients and providing a high level of service
  • Can adapt to different client environments and technologies quickly
  • Understand when to resolve issues independently and when to escalate
Preferred Experience
  • 2+ years of experience in a managed services, field support, or IT support role
  • Experience supporting:
    • Microsoft 365
    • Windows 10/11
    • Windows Server
    • Basic Azure and Entra ID environments
    • Network infrastructure including switches, firewalls, and wireless
  • Familiarity with technologies such as:
    • SonicWall
    • Meraki
    • UniFi
    • Ruckus
  • Experience with IT documentation platforms and PSA/ticketing systems preferred
  • Valid driver's license and ability to travel to client locations as needed
Position Details
  • Job Type: Full-time
  • Location: Based onsite in our Midtown Manhattan office
  • Travel: Approximately 50% travel to client sites in Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office
  • Schedule: Monday through Friday, 8-hour shifts, with occasional after-hours work as needed

Requirements
Ideal Background
• Strong foundational knowledge of Microsoft and networking technologies
• Interest in long-term technical growth
• Strong documentation and communication skills
Certifications that help you stand out (but are not required):
• Microsoft (AZ-104, AZ-800, MD-102, SC-300)
• Cisco CCNA or equivalent
• SonicWall SNSP or Fortinet NSE 5
• VMware VCP
• Google Workspace Administrator
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

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