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Manager Remote Customer Service Rep Jobs in Wheeling, IL

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ... HSA * Health management tools * Emergency travel assistance & ID-theft protection * LifeMart ...

Arsenault Inc

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Description Customer Service Representative (Remote) * Are you an experienced Customer Service ... Why us? Arsenault is a rapidly growing national quality improvement and care management ...

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Wheeling, IL

Manager Remote Customer Service Rep information

See Wheeling, IL salary details

$25.4K

$60K

$104.6K

How much do manager remote customer service rep jobs pay per year?

As of Aug 18, 2026, the average yearly pay for manager remote customer service rep in Wheeling, IL is $60,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Wheeling, IL?

The most popular types of Remote Customer Service Rep jobs in Wheeling, IL are:

What are popular job titles related to Manager Remote Customer Service Rep jobs in Wheeling, IL?

For Manager Remote Customer Service Rep jobs in Wheeling, IL, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Wheeling, IL look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Wheeling, IL are:

What cities near Wheeling, IL are hiring for Manager Remote Customer Service Rep jobs?

Cities near Wheeling, IL with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Wheeling, IL as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $60,050 per year, or $28.9 per hour.

Customer Service Representative

PainPoint

Chicago, IL • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Customer Service Representative
Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time
Location: Remote
Looking for a rewarding career where you can make an impact every day?
Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices nationwide, where you'll help new patients get scheduled and educated about treatment options, all from the comfort of home, with a consistent weekday schedule.
Why You'll Love Working Here
  • Fully remote position with a remote stipend
  • Consistent Monday-Friday daytime schedule
  • Warm leads only, no cold calling
  • Meaningful work connecting patients to care
  • Growth and continuing education support
  • Comprehensive benefits package
What You'll Do
As a Contact Center Representative, you'll play a key role in scheduling new patients for our affiliated pain clinics and surgery centers, handling inbound calls and following up with warm leads to educate them on treatment options.
  • Answer inbound calls from prospective new patients and assess their needs
  • Answer general questions regarding treatment options
  • Make outbound calls to incoming leads to educate them about possible treatments
  • Register and schedule new patients; send appropriate materials prior to appointments
  • Reschedule, cancel, and confirm appointments as needed
  • Provide excellent, timely customer service
  • Maintain operations by following established policies and procedures
  • Help track the effectiveness of new marketing initiatives
  • Contribute creative ideas to optimize marketing strategies
  • Perform other related duties as assigned
Qualifications
  • High school diploma or GED required
  • 1+ year of customer interaction or customer support experience (phone or face-to-face) strongly preferred
  • Previous healthcare facility and contact center experience preferred
Skills for Success
  • Excellent verbal and written communication
  • Strong interpersonal and customer service skills
  • Service-oriented approach to resolving customer concerns
  • Excellent organization and attention to detail
  • Comfortable learning new software and computer systems
  • Understanding of patient confidentiality requirements
  • Familiarity with medical terminology and office ethics
  • Proficiency with Microsoft Office Suite or related software
Benefits:
  • Health, dental, and vision insurance
  • Accident and life/AD&D insurance
  • Short- and long-term disability
  • HSA
  • Health management tools
  • Emergency travel assistance & ID-theft protection
  • LifeMart employee discount program
  • PTO & company-paid holidays
  • Paternal leave
  • 401(k) retirement plan
  • Remote stipend & travel reimbursement
  • Continuing education reimbursement
  • Bonusly employee recognition platform
  • DailyPay on-demand pay access
Join Our Team!
If you're looking for an opportunity to make a meaningful impact from home while helping patients access life-changing care, we'd love to hear from you.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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