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Manager Remote Customer Service Rep Jobs in San Rafael, CA

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

Remote Customer Service Specialist

Oakland, CA ยท On-site +1

$19.50 - $25.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Remote Customer Service Specialist

San Francisco, CA ยท On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Remote Customer Service Specialist

Fairfield, CA ยท On-site +1

$17.25 - $23/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Remote- Customer Experience Service

Oakland, CA ยท Remote

$18.25 - $25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

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Showing results 1-20

Manager Remote Customer Service Rep information

See San Rafael, CA salary details

$27.3K

$64.7K

$112.6K

How much do manager remote customer service rep jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager remote customer service rep in San Rafael, CA is $64,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $78,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in San Rafael, CA?

For Manager Remote Customer Service Rep jobs in San Rafael, CA, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in San Rafael, CA look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in San Rafael, CA are:

What cities near San Rafael, CA are hiring for Manager Remote Customer Service Rep jobs?

Cities near San Rafael, CA with the most Manager Remote Customer Service Rep job openings:

Call Center Manager - Remote

Netic

San Francisco, CA โ€ข Remote

$20 - $26/hr

Full-time

Re-posted 2 days ago


Job description

We are Hiring!!
Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands — immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing, electrical) and ServiceTitan know-how who loves coaching people and driving results. This role is for someone who can:

  • Lead, coach, and develop a remote team of booking reps/CSRs
  • Own staffing, scheduling, and daily coverage
  • Drive KPIs: booking rate, containment, and QA scores
  • Run the QA loop and handle escalations

Requirements:

  • Deep home services experience — HVAC, plumbing & electrical (required)
  • ServiceTitan experience (required)
  • 3+ years call center experience, with 1–2+ years managing
  • Proven leadership, coaching, and mentoring skills
  • Strong English communication
  • Experience managing remote/offshore teams
  • Full-time, aligned with ET hours

Bonus if you've worked with multi-location brands, AI voice agents, or memberships/warranties.

If you're a strong leader who knows home services inside and out and can get up to speed fast, we'd love to hear from you. Apply now!