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Manager Remote Customer Service Rep Jobs in Pooler, GA

Getaway

Customer Representative

Savannah, GA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Savannah, GA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Pooler, GA

Manager Remote Customer Service Rep information

See Pooler, GA salary details

$22.3K

$52.7K

$91.8K

How much do manager remote customer service rep jobs pay per year?

As of Sep 14, 2026, the average yearly pay for manager remote customer service rep in Pooler, GA is $52,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $63,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

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Manager Remote Customer Service Rep jobs near you

Remote: Outreach Specialist / Medical Record Technician / CSR

Garden City, GA • Remote

One Vision International
See more jobs at One Vision Internationalexternal

$18/hr

Full-time

Re-posted 24 days ago

Job description

Hiring a Medical Record Technician (CSR)

  • Medical Record Technician

    • Must have at least 1 year of experience working in a call center type setting

    • Must be a US Resident and Citizen

Job Title: Medical Records Technician (MRT)
Location: Remote
Position Type: Contract

  • Job Summary:

    Medical Records Technicians (MRTs) are responsible for the retrieval, review, indexing, and secure handling of medical records across various provider facilities and specialty groups.

    In this fully remote role, MRTs support the medical records retrieval process by ensuring documentation is accurately processed, securely uploaded, and compliant with quality and HIPAA standards. MRTs must maintain the integrity of patient files and ensure all retrieved documentation meets established organizational quality requirements.

    We are looking for candidates with:

    • Call center background

    • Telephone Etiquette

    • Excellent customer service skills

    • Data Entry Skills

    • Intermediate knowledge of outlook, teams, word, and excel

Key Responsibilities:

  • Execute a minimum of 60 daily outbound/inbound phone calls with the goal of scheduling records for retrieval

  • Retrieve medical record images from provider facilities efficiently and professionally

  • Manage documentation requests and scheduling of document exchange

  • Follow-up on outstanding document requests that are past due

  • Document all communications in system

  • Types and transmits correspondence as necessary

  • Process records and documentation according to Company standards

  • Provide EOD update and report to supervisor after completing an onsite retrieval appointment

  • Minimize interruption to provider office while observing HIPAA standards and regulations


Required Knowledge:

  • Able to navigate Windows-based screening system effectively

  • Basic knowledge of Microsoft Office products

  • Understand customer service processing requirements

  • Place and receive calls via computer interface

  • Track/monitor/retrieve information on calls

  • Understands the management of call queues and has some experience in it

  • Familiar with components of standard Medical Records

  • 2+ years of experience working in a professional office environment

  • Relevant call center experience, healthcare industry a strong plus

  • Prior experience in medical records, healthcare administration, or related field preferred

  • Strong attention to detail, organization, and data accuracy

  • Ability to work independently in a remote setting and meet productivity expectations

  • Basic computer proficiency and comfort using electronic record systems

  • Reliable internet connection and secure workspace

  • Must have a clean background check

  • Contract: This is a 3-4 months contract to start. IF possible the client does like to convert to permanent employee but it is NOT guaranteed and is based on performance and program need.

  • Start Date: March 2, 2026

  • Training Schedule – 10am ET to 5pm ET for the first 3-4 days, then they will start a 9-5:30 ET scheduled from then on out

  • Schedules: 9:00AM to 5:30PM Central time

  • Pay Rate: $18per hour

  • Must have clean background

Please apply today!

*** Very IMPORTANT to answer the screening questions to be prioritized.