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Manager Remote Customer Service Rep Jobs in Newark, NJ

... Customer Service Representative - Remote Customer Representative - Healthcare Support United States $50,400.00 - $77,200.00 1 week ago Precert Specialist (Medical Call Center) Customer Service ...

About the job Customer Service Representative Looking for an amazing remote or work‐from‐home opportunity! At Arsenault Professional & Industrial we help you discover what's next in your career.

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Manager Remote Customer Service Rep information

See Newark, NJ salary details

$25.6K

$60.6K

$105.6K

How much do manager remote customer service rep jobs pay per year?

As of May 28, 2026, the average yearly pay for manager remote customer service rep in Newark, NJ is $60,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $73,200.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Newark, NJ? The most popular types of Remote Customer Service Rep jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for Manager Remote Customer Service Rep jobs? Cities near Newark, NJ with the most Manager Remote Customer Service Rep job openings:
Western USA Regional Sales Manager (REMOTE) - CSR Business Unit

Western USA Regional Sales Manager (REMOTE) - CSR Business Unit

ABEC

Manhattan, NY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

All Jobs > Western USA Regional Sales Manager (REMOTE) - CSR Business Unit Western USA Regional Sales Manager (REMOTE) - CSR Business Unit. Fully Remote • Remote Worker - N/A Description Why Join ABEC? Be part of a dynamic and innovative team delivering globally recognized best-in-class systems to drive the future of drug production.

ABEC's Headquarters in Bethlehem, PA serves a global market. To support our growth, ABEC is seeking a remote Regional Sales Manager who will be responsible for top-line sales growth in the CSR Business Unit. Ideal candidates will reside within the WESTERN USA geographic area.

ABEC is a global leader in delivering integrated solutions and services for biopharmaceutical manufacturing. ABEC's unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity. ABEC's products include process and equipment engineering/consulting services, comprehensive site services, bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems.

Benefits DAY 1 Benefits - Medical, Dental and Vision insurance 3 Weeks Paid Vacation & 10 Paid Holidays Company paid life insurance Industry leading 401K plan (40% match!) Uncapped commission potential on top of base salary Discretionary bonuses Position Summary: The Regional Sales Manager – CSR Business Unit is responsible for driving revenue growth and expanding ABEC's CSR product line presence within an assigned territory. This role is the primary customer interface for single-use systems, accountable for developing new accounts, expanding existing relationships, and ensuring customers realize the full value of ABEC's CSR solutions. The Regional Sales Manager partners closely with internal stakeholders, including Product Management, Applications, and Business Development, to deliver complete and competitive solutions tailored to customer needs.

Responsibilities: Develop and execute a regional sales plan to achieve revenue and market share growth for CSR Single-Use Systems. Identify, qualify, and close new business opportunities with biopharma, vaccine, and cell/gene therapy companies. Maintain and grow existing customer relationships by ensuring high levels of satisfaction, responsiveness, and support.

Work collaboratively with the CSR Product Management and Applications teams to deliver technical expertise during the sales process. Represent ABEC and the CSR Business Unit at customer meetings, industry conferences, and trade shows to promote brand visibility and generate new leads. Provide accurate forecasts, call reports, and market analysis to management; contribute input on customer trends and competitive activity.

Partner with cross-functional colleagues to ensure alignment on account strategies and customer delivery. Meet or exceed activity standards for prospecting, meetings, presentations, proposals, and closed business. Manage travel within the assigned region (estimated 60–75%).

Other duties as assigned. Will play an active role in identifying and driving Continuous Improvement (CI) opportunity. Qualifications: Bachelor's degree in Science, Engineering, or Business; advanced degree a plus.

Minimum of 5 years' consultative sales experience with demonstrated success in capital equipment, single-use systems, or related bioprocessing technologies. Knowledge of biopharmaceutical manufacturing processes and operations, with emphasis on single-use bioreactors, mixing systems, and related disposable technologies. Strong ability to influence decision-makers across functions (operations, quality, procurement, engineering, etc.).

Excellent communication, presentation, and negotiation skills, with proven ability to close complex solution sales. Proficiency with CRM systems and pipeline management. Highly motivated, self-starter with the ability to work independently in a fast-paced, entrepreneurial environment.

Willingness to travel extensively (up to 75%). Awareness of and prior experience with implementing Continuous Improvement (CI) a plus. Prior Lean/Six Sigma experience a plus.

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ABEC logo

About ABEC

Sourced by ZipRecruiter

Industry

Industrial automation equipment manufacturing

Company size

201 - 500 Employees

Headquarters location

Bethlehem, PA, US

Year founded

1974