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Manager Remote Customer Service Rep Jobs in Naperville, IL

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Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

... Management training and development Attending ongoing training sessions Preferred Skills: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and ...

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Naperville, IL

Manager Remote Customer Service Rep information

See Naperville, IL salary details

$24.5K

$57.9K

$100.8K

How much do manager remote customer service rep jobs pay per year?

As of Jul 31, 2026, the average yearly pay for manager remote customer service rep in Naperville, IL is $57,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,900.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Naperville, IL? The most popular types of Remote Customer Service Rep jobs in Naperville, IL are:
What are popular job titles related to Manager Remote Customer Service Rep jobs in Naperville, IL? For Manager Remote Customer Service Rep jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Naperville, IL look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Manager Remote Customer Service Rep jobs? Cities near Naperville, IL with the most Manager Remote Customer Service Rep job openings:
Manager Remote Customer Service Rep jobs near you

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

336th of 479 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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