2

Manager Remote Customer Service Rep Jobs in Mattoon, IL

next page

Showing results 1-20

Manager Remote Customer Service Rep information

See Mattoon, IL salary details

$23K

$54.5K

$94.9K

How much do manager remote customer service rep jobs pay per year?

As of Aug 24, 2026, the average yearly pay for manager remote customer service rep in Mattoon, IL is $54,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,800.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in Mattoon, IL?

For Manager Remote Customer Service Rep jobs in Mattoon, IL, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Mattoon, IL look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Mattoon, IL are:

What cities near Mattoon, IL are hiring for Manager Remote Customer Service Rep jobs?

Cities near Mattoon, IL with the most Manager Remote Customer Service Rep job openings:

Remote Customer Service Representative - Travel

Hallford Travels

Mattoon, IL โ€ข Remote

$15 - $20.50/hr

Full-time

Posted 28 days ago


Job description

Position Overview
We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative โ€“ Travel. In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process.
This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.
Client Support & Travel Assistance
As part of the role, you will:

  • Answer client questions and provide helpful travel-related information
  • Communicate with travel suppliers to confirm reservations and important travel details
  • Maintain accurate records of client interactions and travel bookings
  • Stay updated on travel promotions, supplier updates, and destination information
  • Provide assistance to clients both before and after their travel

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication abilities
  • The ability to work independently in a remote setting
  • Comfort using email, online platforms, and basic computer tools
  • Strong organization and attention to detail
  • A positive attitude and professional communication style

Previous experience in customer service or travel is helpful, but not required.
What Youโ€™ll Receive

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and learning resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available