ZipRecruiter

Log In

2

Manager Remote Customer Service Rep Jobs in Lynn, MA

Camesi Agency

Sales Manager Remote

Boston, MA · Remote

$80K - $120K/yr

Recruit, onboard, and train new sales representatives; maintain ongoing development through role ... Establish and enforce sales processes, performance standards, and CRM best practices to ensure ...

Nexora Talent

Remote Customer Experience Coordinator

Boston, MA · Remote

$19.50 - $25.50/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...

Nexora Talent

Remote Customer Experience Coordinator

Boston, MA · Remote

$19.50 - $25.50/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...

Nexora Talent

Remote Customer Experience Coordinator

Boston, MA · Remote

$19.50 - $25.50/hr

In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...

Getaway

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

previous page

Showing results 41-60

All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Lynn, MA

Manager Remote Customer Service Rep information

See Lynn, MA salary details

$25.3K

$59.8K

$104.2K

How much do manager remote customer service rep jobs pay per year?

As of Sep 7, 2026, the average yearly pay for manager remote customer service rep in Lynn, MA is $59,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $72,200.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in Lynn, MA?

For Manager Remote Customer Service Rep jobs in Lynn, MA, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Lynn, MA look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Lynn, MA are:

What cities near Lynn, MA are hiring for Manager Remote Customer Service Rep jobs?

Cities near Lynn, MA with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Lynn, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $59,819 per year, or $28.8 per hour.

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Lawrence, MA • On-site, Remote

$18.50/hr

Full-time

Re-posted 15 days ago

Job description

JOB TITLE: Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)
DEPARTMENT: Operations
REPORTS TO: Supervisor
FLSA STATUS: Non-Exempt
OUR GUIDING PRINCIPLES:
Make every interaction Count
Act with Respect and Integrity
Demonstrate Passion for Continuous Improvement
Be Worth of Trust from all Stakeholders
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advanced technology and customer service skills. This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clients' requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply