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Manager Remote Customer Service Rep Jobs in Hamilton, ON

Aspire Lifestyles

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Remote Customer Service Representative

Mississauga, ON · Remote

CA$20 - CA$22/hr

Remote Customer Service Representative Location: Remote - Ontario, Canada Start Date: August 2026 ... Manage inbound customer requests through phone, email, and chat · Provide accurate and timely ...

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Manager Remote Customer Service Rep information

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in Hamilton, ON? For Manager Remote Customer Service Rep jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Hamilton, ON look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Manager Remote Customer Service Rep jobs? Cities near Hamilton, ON with the most Manager Remote Customer Service Rep job openings:
Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Hamilton, ON as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Remote-Customer Service Representative

International SOS

Niagara On The Lake, ON • Remote

CA$20 - CA$22/hr

Other

Medical, Dental, Vision, PTO

Re-posted 26 days ago

Job description

Remote-Customer Service Representative

Location: Remote - Ontario, Canada
Start Date: July 2026
Position Type: Permanent, Full-Time 
Pay Range: $20.00 - $22.00 CAD per hour


This is a newly created permanent position


Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world's most recognized brands.


Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail.


We are seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.


In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.
You will help create seamless, unforgettable experiences while representing some of the world's most recognized brands.


Why you will love working with us:

Competitive hourly rate + performance-based incentives


Full-time (40 hours/week), Fixed Schedules


Paid training


RRSP Match


Medical, Dental & Vision benefits


Paid time off


Remote Work from home opportunity


No sales required

What you will do:


Manage inbound customer requests through phone, email, and chat


Provide accurate and timely support for customer inquiries and service requests


Assist customers with travel-related or lifestyle loyalty program needs


Document interactions and manage cases using company systems


Maintain quality standards while meeting service and performance metrics


The goal of this role is to provide professional, seamless customer experience with every interaction.


What we are looking for in a successful candidate:


A passion for helping customers and solving problems


Strong communication and interpersonal skills


The ability to multitask across multiple systems and requests


Attention to detail and strong time management


Comfort working in a fast-paced, performance-driven environment


Experience:


Minimum 2 years of interactive customer service experience


Call center or high-volume service experience preferred


Hospitality, travel, or loyalty program experience is highly valued


Personal global travel experience is an asset


Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued


Investigative mindset with a passion for creating extraordinary experiences

Language Opportunities:


We are currently recruiting individuals who are fluent (verbal and written) in English. Professional-level proficiency in any of the following additional languages is considered a strong asset:


Spanish


French


Mandarin


Cantonese


Portuguese


Please note: Language placement may vary depending on the client program supported.


Work Requirements:


Must located in Ontario, Canada


Ability to work a flexible schedule including evenings, weekends, and holidays


Have a private work-from-home environment with reliable hardwired internet


Ability to pass required background screening


High school diploma or equivalent is required.


Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

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