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Manager Remote Customer Service Rep Jobs in Grapevine, TX

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 ... Excellent time management and organizational abilities Work Environment & Perks * Fully remote role ...

Floral Image

Customer Service Representative

Dallas, TX · Remote

$50K/yr

Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 ... Excellent time management and organizational abilities Work Environment & Perks * Fully remote role ...

ForgeFit

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Arlington, TX · On-site +1

$15.25 - $20.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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Showing results 41-60

All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Grapevine, TX

Manager Remote Customer Service Rep information

See Grapevine, TX salary details

$22.6K

$53.6K

$93.3K

How much do manager remote customer service rep jobs pay per year?

As of Aug 20, 2026, the average yearly pay for manager remote customer service rep in Grapevine, TX is $53,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $64,700.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Grapevine, TX?

The most popular types of Remote Customer Service Rep jobs in Grapevine, TX are:

What are popular job titles related to Manager Remote Customer Service Rep jobs in Grapevine, TX?

For Manager Remote Customer Service Rep jobs in Grapevine, TX, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Grapevine, TX look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Grapevine, TX are:

What cities near Grapevine, TX are hiring for Manager Remote Customer Service Rep jobs?

Cities near Grapevine, TX with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Grapevine, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,583 per year, or $25.8 per hour.

Customer Service Representative (Remote)

Globe Life

Mckinney, TX • On-site, Remote

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

166th of 310 rated insurance

Job description

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!
In this role, you will be responsible for providing superior customer service. Providing exceptional service by ensuring all inquiries and issues are handled promptly and professionally using multiple systems. Through training, CSR's focus on first contact resolution and high customer satisfaction while maintaining adherence to defined operational standards set for CSR's (i.e. attendance, utilization, call quality, etc.).
The Customer Service Representatives acts on behalf of Globe Life Inc. as a first-tier support for all customer inquiries and is required to effectively communicate and resolve each related issue. This position is also required to assist with important department and company initiatives, on an as-needed basis.
This is a remote / work-from-home position.
What You Will Do:
  • Assist with daily call volume (service level takes priority).
  • Provide accurate resolutions to customer inquiries in a professional and courteous manner.
  • Ensure customer needs are met on every interaction (phone, email, written correspondence, etc.).
  • Meet Quality Assurance Requirements and other key performance metrics.
  • All other duties as assigned.
  • Excellent verbal & written communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of the Internet for business use. Ability to learn new computer systems.
  • Knowledge of customer service principles and practices.
  • Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
  • Customer Service Focus - Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
  • Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers.
  • Have flexibility in your schedule.
  • Must be detail-oriented.
  • Ability to professionally handle and resolve escalated issues.
  • Monday to Friday schedules, no weekend phone schedules.

What You Can Bring:
  • 1 year of customer service experience in a similar role.
  • High school diploma or equivalent.
  • Heavy computer and phone usage.
  • Ability to sit 90% of the workday
  • Willingness to work shift work and overtime is required

Applicable To All Employees of Globe Life Family of Companies:
  • Reliable and predictable attendance of your assigned shift.
  • Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
  • Competitive compensation designed to reflect your expertise and contribution.
  • Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
  • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
  • Paid holidays and time off to support a healthy work-life balance.
  • Parental leave to help our employees welcome their new additions.
  • Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
  • Company-paid counseling for assistance with mental health, stress management, and work-life balance.
  • Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
  • Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

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