ZipRecruiter

Log In

2

Manager Remote Customer Service Rep Jobs in Gaithersburg, MD

ForgeFit

Remote Customer Service Specialist

Washington, DC · Remote

$19.25 - $25.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Covista

Customer Service Representative

Columbia, MD

$18 - $23/hr

Identify customer concerns and escalate to the appropriate department/representative or to the CSR Supervisor, Enrollment Manager and/or Director * Provide feedback and suggestions for new strategies ...

Covista

Customer Service Representative

Columbia, MD · On-site

$18 - $23/hr

Identify customer concerns and escalate to the appropriate department/representative or to the CSR Supervisor, Enrollment Manager and/or Director * Provide feedback and suggestions for new strategies ...

Maximus

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

Maximus

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

Liveops

Remote Customer Service Agent

Sterling, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rockville, MD · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Reston, VA · Remote

$16.25 - $21.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ellicott City, MD · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fairfax, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bethesda, MD · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Vienna, VA · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Gaithersburg, MD

Manager Remote Customer Service Rep information

See Gaithersburg, MD salary details

$26.5K

$62.7K

$109.1K

How much do manager remote customer service rep jobs pay per year?

As of Sep 3, 2026, the average yearly pay for manager remote customer service rep in Gaithersburg, MD is $62,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $75,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Gaithersburg, MD?

The most popular types of Remote Customer Service Rep jobs in Gaithersburg, MD are:

What are popular job titles related to Manager Remote Customer Service Rep jobs in Gaithersburg, MD?

For Manager Remote Customer Service Rep jobs in Gaithersburg, MD, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Gaithersburg, MD look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Manager Remote Customer Service Rep jobs?

Cities near Gaithersburg, MD with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,664 per year, or $30.1 per hour.

Customer Service Representative

AM Electric Enterprises

Frederick, MD • Remote

$15 - $20.25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Overview

AM Electric Enterprises is seeking a dependable and customer-focused Remote Customer Service Representative to serve as a primary point of contact for customers. The ideal candidate will communicate professionally, respond promptly to inquiries, assist with service requests, and ensure customers receive accurate and helpful information.

Key Responsibilities

  • Respond to customer inquiries by phone, email, and online communication channels.
  • Provide information regarding electrical services, appointments, scheduling, and general customer questions.
  • Schedule, reschedule, and confirm customer appointments.
  • Assist customers with service requests, billing questions, and account-related concerns.
  • Document customer interactions, requests, and resolutions accurately.
  • Coordinate with field technicians and internal staff to ensure timely customer support.
  • Follow up with customers regarding appointments, service requests, and outstanding concerns.
  • Resolve customer issues professionally or escalate them to the appropriate department when necessary.
  • Maintain accurate customer records and update information as needed.
  • Handle sensitive customer information with professionalism and confidentiality.
  • Meet established customer service, response-time, and quality standards.
  • Perform other administrative and customer-support duties as assigned.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service, administrative, call center, or office experience preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities.
  • Professional, courteous, and customer-focused approach.
  • Comfortable working independently in a remote environment.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to multitask and prioritize competing requests.
  • Proficiency with email, Microsoft Office, and customer-service software.
  • Reliable internet connection and a suitable remote workspace.

Preferred Skills

  • Experience scheduling appointments or coordinating service calls.
  • Familiarity with home services, electrical services, construction, or a related industry.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to remain calm and professional when handling difficult customers.
  • Fast and accurate data-entry skills.

What We Offer

  • Full-time remote employment.
  • Professional and supportive work environment.
  • Opportunities for professional growth and development.
  • Consistent customer-service responsibilities with opportunities to build industry experience.
  • Competitive compensation and company benefits, subject to company eligibility requirements.

Ideal Candidate

The ideal candidate is reliable, organized, responsive, and comfortable communicating with customers throughout the day. You should be able to work independently, manage multiple tasks efficiently, and represent AM Electric Enterprises with professionalism in every customer interaction.

Apply