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Manager Remote Customer Service Rep Jobs in Frederick, MD

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Manager Remote Customer Service Rep information

See Frederick, MD salary details

$24.4K

$57.7K

$100.4K

How much do manager remote customer service rep jobs pay per year?

As of Aug 8, 2026, the average yearly pay for manager remote customer service rep in Frederick, MD is $57,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $69,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Frederick, MD? The most popular types of Remote Customer Service Rep jobs in Frederick, MD are:
What are popular job titles related to Manager Remote Customer Service Rep jobs in Frederick, MD? For Manager Remote Customer Service Rep jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Frederick, MD look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Manager Remote Customer Service Rep jobs? Cities near Frederick, MD with the most Manager Remote Customer Service Rep job openings:
Infographic showing various Manager Remote Customer Service Rep job openings in Frederick, MD as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $57,666 per year, or $27.7 per hour.

Customer Enrollment Representative (Work From Home)

McQuade Organization

Gaithersburg, MD โ€ข Remote

$17.25 - $23.50/hr

Full-time

Re-posted 9 days ago


Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Excellent verbal and written communication skills.
  • Reliable internet connection and a quiet, professional home workspace.
  • Comfortable using Zoom, email, and basic computer applications.