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Manager Remote Customer Service Rep Jobs in Edison, NJ

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Manager Remote Customer Service Rep information

See Edison, NJ salary details

$25.4K

$60K

$104.6K

How much do manager remote customer service rep jobs pay per year?

As of Jul 27, 2026, the average yearly pay for manager remote customer service rep in Edison, NJ is $60,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Edison, NJ? The most popular types of Remote Customer Service Rep jobs in Edison, NJ are:
What are popular job titles related to Manager Remote Customer Service Rep jobs in Edison, NJ? For Manager Remote Customer Service Rep jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Edison, NJ look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Manager Remote Customer Service Rep jobs? Cities near Edison, NJ with the most Manager Remote Customer Service Rep job openings:
Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Edison, NJ as of July 2026, with employment types broken down into 72% Full Time, 16% Part Time, 2% Contract, and 10% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $60,043 per year, or $28.9 per hour.

Remote Customer Service Representative

Manhattan School

New York, NY • Remote

$17.50 - $23.75/hr

Contractor

Posted 29 days ago

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients’ interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred