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Manager Remote Customer Service Rep Jobs in Dover, NJ

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Remote Customer Representative

Newark, NJ · Remote

$16.75 - $22.75/hr

We are seeking a friendly and reliable Remote Customer Representative to assist customers with questions, requests, reservations, and ongoing service needs. Responsibilities * Respond to customer

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

AppleOne

Customer Service Representative

Newark, NJ · On-site +1

$19/hr

Customer Service Representative REMOTE - CANDIDATE RESIDING IN NJ CAN ONLY APPLY Start Date: Sep 21st Pay: $18/hr on w2 / $19/hr on w2 for bilingual candidates (Spanish) Duration: assignments are

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Dover, NJ

Manager Remote Customer Service Rep information

See Dover, NJ salary details

$25.1K

$59.4K

$103.5K

How much do manager remote customer service rep jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager remote customer service rep in Dover, NJ is $59,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $71,700.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in Dover, NJ?

For Manager Remote Customer Service Rep jobs in Dover, NJ, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Dover, NJ look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Dover, NJ are:

What cities near Dover, NJ are hiring for Manager Remote Customer Service Rep jobs?

Cities near Dover, NJ with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you

Remote Customer Service Representative

Parsippany, NJ • Remote

Gould Staffing / Employment Solutions
See more jobs at Gould Staffing / Employment Solutionsexternal

$14.25/hr

Full-time

Posted 4 days ago

Job description

Employment Solutions is currently seeking SEVERAL skilled and experienced Customer Service Representatives to work from home.  Equipment will be provided.
Pay rate $14.25 per hour. 40 hours per week.
Training will be 10/05/26 to 11/27/26, M-F 9:30am to 6pm CT.  After training must have open availability to work any day Monday to Friday from 7am-6pm CT. 
Representatives will serve as a key interface and provide customer care to assigned program(s). This position is responsible for handling all interactions that may include inbound calls, outbound calls, and email/chat in a call center environment regarding a variety of requests.
Essential Functions of Customer Service Representative
  • Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling!
  • Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software.
  • Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution.
  • Use decision-support tools to respond to common customer work/service order inquires and requests.
  • Demonstrates personal commitment by adhering to company guidelines, policy and professional code of ethics and participate in an inclusive environment where people can contribute their best.
  • Participate in regular staff meetings, coaching sessions, training, and scheduled meetings with leadership
  • Provide an excellent customer experience in all interactions.
The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned.
Minimum Qualifications:
High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required.
Knowledge, Skills & Abilities
  • Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support.
  • Proven customer service, operations support, and problem resolution skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Courteous and empathetic with strong customer service orientation.
  • Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization.
  • Ability to work independently with strong sense of focus, task -oriented, nonjudgmental, and clear sense of boundaries.
  • Ability to think critically and make decisions using sound judgement, experience, and existing tools/resources, including applicable rules/regulations.
  • Must be willing to work in a collaborative, fast-paced, structured team environment and adapt quickly to change.
  • Must have a fast and reliable internet connection.
For immediate consideration, please submit your updated resume to this posting.
Why Work with Employment Solutions:
  • We work with a variety of clients and consider you for all roles that may match your background and requirements
  • No fee to you!
  • We strive to help individuals find their passion and grow their professional experience
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