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Manager Remote Customer Service Rep Jobs in Cornwall, ON

Connection Inc.

Be Seen First

Remote Customer Success & Support Specialist (HighLevel Required)

Hamilton, ON · Remote

CA$50K - CA$60K/yr

Connection Inc. is growing, and we're hiring a Remote Customer Success & Support Specialist to ... The Loan Officer CRM. Providing database marketing and appointment setting services and digital ...

Matheson Constructors

Project Manager (Remote)

Hamilton, ON · Remote

CA$80K - CA$135K/yr

As a trusted collaborator, Matheson consistently delivers quality service that ensures both projects and partners succeed. We Are Partners! As a Project Manager , you will provide overall leadership ...

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Cornwall, ON

Manager Remote Customer Service Rep information

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Cornwall, ON?

The most popular types of Remote Customer Service Rep jobs in Cornwall, ON are:

What are popular job titles related to Manager Remote Customer Service Rep jobs in Cornwall, ON?

For Manager Remote Customer Service Rep jobs in Cornwall, ON, the most frequently searched job titles are:

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The top searched job categories for Manager Remote Customer Service Rep jobs in Cornwall, ON are:

What cities near Cornwall, ON are hiring for Manager Remote Customer Service Rep jobs?

Cities near Cornwall, ON with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you

Remote Customer Service (Appointment Setter)

Dealermine

Coteau-du-lac, QC • Remote

CA$21.50/hr

Full-time

Posted 3 days ago

New

Job description

This gig is only open to applicants with at least 1 year of Customer Service experience and. Applications with complete work history and answers to the Voice interview questions will be prioritized.
 
The Appointment Coordinator is the primary point of contact between the Dealership and their customers. With the focus always on customer service, the appointment coordinator schedules routine and unplanned maintenance for vehicles. The goal is always to build and maintain positive relationships between both parties.
 
Role responsibilities are primarily phone-based and include, but are not limited to, the following:
 
  • Receive and respond to inbound calls from customers who want to schedule service with their dealership.
  • Complete outbound calls to customers regarding vehicle maintenance recommendations, recalls, appointment confirmations, and customer satisfaction after a dealership visit.
  • Respond to all customer inquiries by listening to understand, showing empathy, and gathering all applicable information before recommending solutions. 
 
Qualifications and Education Requirements:
 
  • High school diploma (or equivalent)
  • Ability to multi-task and navigate multiple computer applications simultaneously
  • Ability to communicate clearly and concisely both verbally and in writing
  • You can only apply to 1. Either OEM or Autocan. Please do not apply to both as they are the same gig, just servicing different dealerships.
  • Customer service experience (inbound and/or outbound) of at least 1 year is required
  • Must be detail-oriented, professional, reliable, positive, and dedicated
  • Must not have an existing contract with Neo Financial.
 
Gig Benefits:
  • Get paid $21.50 CAD/hr ¹
  • Work from the comfort of your home
  • Set your own flexible schedule Monday to Saturday 9AM-9PM EST 

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