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Manager Operator Jobs in Ridgecrest, CA (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Ridgecrest, CA · On-site

Responsible for operating pharmacy systems to obtain patient and drug information and process ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Ridgecrest, CA · On-site

Responsible for operating pharmacy systems to obtain patient and drug information and process ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

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Manager Operator information

What is a manager operator?

Manager Operators are professionals responsible for overseeing and coordinating the daily operations of a department, facility, or business unit. They ensure that processes run efficiently, resources are allocated effectively, and organizational goals are met. Their duties often include supervising staff, implementing policies, managing budgets, and optimizing workflows. Manager Operators play a crucial role in maintaining productivity and addressing any issues that arise within their area of responsibility.

What does a manager operator do?

Manager Operators are often required to oversee daily operations while also leading and supporting their teams. This balance usually involves setting clear priorities, delegating tasks appropriately, and maintaining open communication channels. Manager Operators spend part of their day addressing operational issues directly and another part focused on coaching team members, monitoring performance, and ensuring safety and quality standards. This dual focus can be challenging but also provides strong opportunities for skill development and advancement into higher management roles.

What skills and qualifications are needed to thrive as a manager operator?

To thrive as a Manager Operator, you need strong leadership, operational management, and problem-solving skills, often supported by a degree in business, management, or a related field. Familiarity with industry-specific management software, workflow systems, and safety regulations is typically required. Excellent communication, decision-making, and team-building abilities help set top performers apart in this role. These skills and qualities are crucial for ensuring efficient operations, maintaining safety standards, and driving team productivity.

What is the difference between Manager Operator vs Machine Operator?

AspectManager OperatorMachine Operator
CredentialsTypically requires management experience and technical skills, sometimes certifications in machinery or safetyUsually requires technical training or certification specific to machinery operation
Work EnvironmentSupervises teams, oversees operations, and ensures safety complianceOperates machinery directly, often in manufacturing or industrial settings
Employer & Industry UsageCommon in manufacturing, production, and industrial sectors for overseeing operationsFound in factories, plants, and industrial facilities for machine operation

The main difference between a Manager Operator and a Machine Operator is that the Manager Operator combines operational oversight with management responsibilities, while the Machine Operator focuses solely on operating machinery. The Manager Operator typically has additional credentials and supervises teams, whereas the Machine Operator specializes in the technical operation of equipment.

Is a manager operator a high paying job?

A manager operator role typically offers a higher salary compared to entry-level positions, reflecting responsibilities such as overseeing operations and managing teams. Compensation varies based on industry, experience, and location, but it generally provides a competitive wage within the management field.

What cities near Ridgecrest, CA are hiring for Manager Operator jobs?

Cities near Ridgecrest, CA with the most Manager Operator job openings:

Manager Operator jobs near you

Pharmacy Operations Manager

Walgreens

Ridgecrest, CA • On-site

Full-time

Re-posted 25 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,223 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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