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Manager Of Customer Service Jobs in Rochester, NH

Eastern Propane

Customer Service Representative

Concord, NH · On-site

$16 - $22/hr

Timely and accurate managing of the service call scheduling and dispatching. * Provide customer with requested information by using application software or other appropriate means, and assist ...

Raven Ridge

Customer Service

Concord, NH · On-site

$16 - $22/hr

Manage compliance-related documentation and customer tax-exempt information. * Identify ... What We're Looking For * 2+ years of customer service, inside sales support, order processing, or ...

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All JobsOf Customer Service JobsManager Of Customer Service JobsManager Of Customer Service Jobs in Rochester, NH

Manager Of Customer Service information

See Rochester, NH salary details

$24K

$56.8K

$98.8K

How much do manager of customer service jobs pay per year?

As of Sep 11, 2026, the average yearly pay for manager of customer service in Rochester, NH is $56,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $68,500.00 per year, depending on experience, location, and employer.

How much does a manager of customer service get?

A manager of customer service typically earns between $50,000 and $80,000 annually, depending on experience, industry, and location. Salaries can vary based on company size and the complexity of customer support operations, and some managers may receive bonuses or benefits.

What does a manager of customer service do?

A manager of customer service oversees a team responsible for assisting customers, resolving issues, and ensuring satisfaction. They develop policies, monitor performance metrics, train staff, and handle escalated complaints to improve service quality and maintain customer loyalty.

What cities near Rochester, NH are hiring for Manager Of Customer Service jobs?

Cities near Rochester, NH with the most Manager Of Customer Service job openings:

Infographic showing various Manager Of Customer Service job openings in Rochester, NH as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,764 per year, or $27.3 per hour.

Customer Service Representative

Loudon, NH • On-site

Eastern Propane & Oil
Oil and Gas Extraction • 201 - 500 employees
Learn more about Eastern Propane & Oilexternal

$16 - $21.75/hr

Other

Retirement, PTO

Posted 5 days ago

Job description

Customer Service Representative

Loudon, NH – Full Time

Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a platinum level status for Veteran friendly employers. We've been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you're part of a supportive and family focused culture.

Why choose Eastern?

  • Extensive benefits including 100% paid insurance options
  • Matched 401(k) options
  • Employee & family fuel discounts for your home
  • State of the art Training Center
  • 3.5 Weeks paid time off + 7 paid holidays
  • Veteran's Day paid holiday for active military and veterans
  • Opportunity for growth
  • Complimentary coffee, snacks, and Thanksgiving turkey
  • Shortened summer hours – full pay, shorter days
  • Wellness reimbursement (gym, exercise classes, and more)
  • Tuition reimbursement
  • Additional voluntary benefits
  • Pet insurance

About this opportunity

Responsible for delivering exceptional customer service by efficiently addressing customer questions, concerns, and inquiries through professional, positive, and respectful interactions within the Service Department. This role requires strong multitasking abilities, and the capacity to handle administrative responsibilities while ensuring a high level of customer satisfaction and support.

What your role will look like

  • Accurately and appropriately manage and respond to customer questions, concerns and inquiries
  • Take incoming calls from Service Technicians and provide servicing and dispatch support
  • Timely and accurate managing of the service call scheduling and dispatching.
  • Provide customer with requested information by using application software or other appropriate means, and assist customer to achieve total satisfaction
  • Prepare documentation for data entry; perform data entry including entering customer information into computer system, such as charges or credits on customer accounts
  • Filing of customer documentation in appropriate folders

What you'll bring to this role

  • Education: Minimum of high school diploma or GED equivalent
  • Experience operating a multi-line/function phone system
  • Must possess general knowledge of applicable codes to assist technicians
  • Demonstrate ability to read and write in English and perform basic math skills.
  • Demonstrate ability to multi-task.
  • Demonstrate reliability and good customer service skills.

Apply now to heat up your career at Eastern!

Apply