MineStar Solutions group - has an opening for a DSS Monitoring Center Safety Advisor, working in ... manage one's time. • Ability to accurately document and record customer/client information. • ...
MineStar Solutions group - has an opening for a DSS Monitoring Center Safety Advisor, working in ... manage one's time. • Ability to accurately document and record customer/client information. • ...
Field Mining Geologist
Kershaw, SC · On-site
Capable in managing geological software Vulcan, Leapfrog is a must, other software related with ... Integrate team with best practices related to Minestar, routing, misrouting reporting, and possible ...
Field Mining Geologist
Kershaw, SC · On-site
Capable in managing geological software Vulcan, Leapfrog is a must, other software related with ... Integrate team with best practices related to Minestar, routing, misrouting reporting, and possible ...
Manager Minestar information
What is a Manager Minestar?
Manager Minestar positions typically refer to managerial roles associated with the Minestar suite of products, which are fleet management and productivity systems offered by Caterpillar for mining operations. Individuals in these roles oversee the implementation, maintenance, and optimization of Minestar technologies to improve mine safety, productivity, and efficiency. They often coordinate with engineering, operations, and IT teams to ensure seamless system integration and to leverage data for decision-making. The position may require experience with mining operations, technology solutions, and team management.
What is the difference between Manager Minestar vs Supervisor Minestar?
| Aspect | Manager Minestar | Supervisor Minestar |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in logistics, supply chain, or related field | Often requires a high school diploma or equivalent; some roles prefer certifications |
| Work Environment | Oversees multiple teams, strategic planning, and higher-level decision-making | Supervises daily operations, manages team members, and enforces policies |
| Industry Usage | Commonly found in logistics, manufacturing, and warehouse industries | Typically present in warehouse and distribution center settings |
The main difference between a Manager Minestar and a Supervisor Minestar lies in their scope of responsibilities. Managers focus on strategic planning and overseeing multiple teams, while supervisors handle daily operations and team supervision. Both roles require knowledge of logistics and warehouse operations, but managers usually have more advanced credentials and a broader scope of authority.
What are some common challenges faced by a Manager Minestar when overseeing large-scale mining operations?
As a Manager Minestar, you can expect to encounter challenges such as coordinating complex schedules between multiple teams, ensuring safety compliance in dynamic environments, and managing the integration of advanced Minestar technologies with existing mining equipment. Balancing operational efficiency with safety standards and environmental regulations requires strong leadership and adaptability. Successful managers are adept at fostering collaboration among engineers, operators, and IT specialists while keeping projects on track and within budget.
What are the key skills and qualifications needed to thrive as a Manager Minestar?
To thrive as a Manager Minestar, you need strong leadership abilities, experience in mining operations, and a relevant degree in engineering or mining management. Familiarity with Minestar Fleet Management Systems, safety compliance protocols, and data analytics tools is typically required. Excellent communication, problem-solving, and decision-making skills help you lead teams effectively and address operational challenges. These skills ensure efficient mine operations, safety compliance, and achievement of production targets.
More about Manager Minestar jobs
What are the most commonly searched types of Minestar jobs? The most popular types of Minestar jobs are:
What states have the most Manager Minestar jobs? States with the most job openings for Manager Minestar jobs include:
What job categories do people searching Manager Minestar jobs look for? The top searched job categories for Manager Minestar jobs are:
Job description
Job Title: Customer Service Representative 2
Location: Peoria, IL 61629 (Onsite)
Duration: 12 Months
Daily Schedule: First Shift (United States of America) (07:00 AM - 07:00 PM)
It is a rotating 17 week schedule. Every 17 weeks the schedule order resets. Some weeks are 4, 12 hour days. The other half of the 17 week schedule is a 3, 12 hour day work week. So either 4 days or 3 days (48 hour week or 36 hour week). Over the year it averages where employees work on average 38-39 hours a week. It is not like a typical 9 to 5 Monday through Friday. Max days worked is 4 days and minimum 3 days (unless someone wants to pick up overtime or cover a shift). Days off are majority 3 days off but some are 4 days off between your work weeks. Since the schedule is always moving, some weeks will have no weekends but half of the weeks will require weekend work. Holidays are included to work if the schedule happens to fall on that day in that week. Their team is 24 hours a day 7 days a week team (but their employees do not work 24/7 - they have a day and night shift) They have 4 days on 4 days off, or 4 days on 3 days off, or 3 days on 4days off, or 3 days on and 3 days off etc. Every 4 months or so there is even a long 8 days off in between scheduled days (or about 3 times in a year). It is always changing. MAKE SURE EVERYONE KNOWS THERE IS SOME WEEKEND AND HOLIDAY WORK.
Job Description:
Position's Contributions to Work Group:
- Work along with 7 other customer service reps as a safety advisor, monitoring video data dealing with Mining Driver Safety.
Driver Safety System (DSS) - a department within **** MineStar Solutions group - has an opening for a DSS Monitoring Center Safety Advisor, working in the Peoria area. The Driver Safety System (DSS) is a technology designed to detect operator fatigue and distraction events, and the system alerts the operator the moment the fatigue or distraction is detected and nudges them back to alertness. The DSS Monitoring Center classifies events from over 250 sites around the globe, and our team intervenes when necessary to ensure operator and mine site safety.
As a Monitoring Center Safety Advisor, you will provide safety services on a global scale!
Job Responsibilities:
• Analyze critical safety event data and video from an in-vehicle system
• Determine safety event classifications and sub-classifications
• Implement applicable Fatigue Intervention Plan (FIP)
• Contact customers sites as required by FIP
• Coordinate with peer(s) to ensure consistent operation and application of event classifications
• Perform quality audits of event classifications per supervisor direction
• Facilitate the completion of tier 1 service tickets as required by supervisor
Why this Role?
Working with a team that provides customers with the utmost trust that their drivers and fleet are being monitored for safety by the best in the business. 10 years of delivering first class safety prevention to ensure Mine drivers can safely return home.
Typical Day or Week in the Role
Typical task breakdown:
- Reviewing video data and subclassifying based on driver criteria, looking for signs of fatigue. Calling mine dispatch to relay any safety concerns specifically driver fatigue for intervention.
Interaction with team:
- Work side by side with 7 other advisors/customer support reps in a 24/7 safety monitoring room. Communication via Microsoft Teams and interpersonal.
Team Structure
- Team of 8 working side by side.
Work environment:
- Personal office area with personal desks.
Candidate Requirements
Education & Experience Required:
• Years of experience: 1-2 years
• Degree requirement: Prefers Associate/ Can consider HS Grad or GED
• Do you accept internships as job experience: Yes
• Are there past or additional job titles or roles that would provide comparable background to this role: Customer Service reps
Top 3 Skills
• Multitasking
• Effective Communication.
• Attention to detail.
Additional Technical Skills
(Required)
• Computer skills. Browsing and interface control. Tying skills.
• Microsoft Office 365 products.
• Previous experience with computer applications, such as Microsoft Office 365 products, Microsoft Teams and basic language platforms.
(Desired)
• Multilingual.
Soft Skills
(Required)
• Teamwork and good attitude.
• Verbal communication skills, attention to detail, customer service skills and interpersonal skills.
• Ability to work independently and manage one's time.
• Ability to accurately document and record customer/client information.
• Ability to work as a team, communicate effectively, be heard, be clear.
• Ability to multitask in regard to speaking and typing.
• Bilingual or Multilingual skills are a plus but not required.
Location: Peoria, IL 61629 (Onsite)
Duration: 12 Months
Daily Schedule: First Shift (United States of America) (07:00 AM - 07:00 PM)
It is a rotating 17 week schedule. Every 17 weeks the schedule order resets. Some weeks are 4, 12 hour days. The other half of the 17 week schedule is a 3, 12 hour day work week. So either 4 days or 3 days (48 hour week or 36 hour week). Over the year it averages where employees work on average 38-39 hours a week. It is not like a typical 9 to 5 Monday through Friday. Max days worked is 4 days and minimum 3 days (unless someone wants to pick up overtime or cover a shift). Days off are majority 3 days off but some are 4 days off between your work weeks. Since the schedule is always moving, some weeks will have no weekends but half of the weeks will require weekend work. Holidays are included to work if the schedule happens to fall on that day in that week. Their team is 24 hours a day 7 days a week team (but their employees do not work 24/7 - they have a day and night shift) They have 4 days on 4 days off, or 4 days on 3 days off, or 3 days on 4days off, or 3 days on and 3 days off etc. Every 4 months or so there is even a long 8 days off in between scheduled days (or about 3 times in a year). It is always changing. MAKE SURE EVERYONE KNOWS THERE IS SOME WEEKEND AND HOLIDAY WORK.
Job Description:
Position's Contributions to Work Group:
- Work along with 7 other customer service reps as a safety advisor, monitoring video data dealing with Mining Driver Safety.
Driver Safety System (DSS) - a department within **** MineStar Solutions group - has an opening for a DSS Monitoring Center Safety Advisor, working in the Peoria area. The Driver Safety System (DSS) is a technology designed to detect operator fatigue and distraction events, and the system alerts the operator the moment the fatigue or distraction is detected and nudges them back to alertness. The DSS Monitoring Center classifies events from over 250 sites around the globe, and our team intervenes when necessary to ensure operator and mine site safety.
As a Monitoring Center Safety Advisor, you will provide safety services on a global scale!
Job Responsibilities:
• Analyze critical safety event data and video from an in-vehicle system
• Determine safety event classifications and sub-classifications
• Implement applicable Fatigue Intervention Plan (FIP)
• Contact customers sites as required by FIP
• Coordinate with peer(s) to ensure consistent operation and application of event classifications
• Perform quality audits of event classifications per supervisor direction
• Facilitate the completion of tier 1 service tickets as required by supervisor
Why this Role?
Working with a team that provides customers with the utmost trust that their drivers and fleet are being monitored for safety by the best in the business. 10 years of delivering first class safety prevention to ensure Mine drivers can safely return home.
Typical Day or Week in the Role
Typical task breakdown:
- Reviewing video data and subclassifying based on driver criteria, looking for signs of fatigue. Calling mine dispatch to relay any safety concerns specifically driver fatigue for intervention.
Interaction with team:
- Work side by side with 7 other advisors/customer support reps in a 24/7 safety monitoring room. Communication via Microsoft Teams and interpersonal.
Team Structure
- Team of 8 working side by side.
Work environment:
- Personal office area with personal desks.
Candidate Requirements
Education & Experience Required:
• Years of experience: 1-2 years
• Degree requirement: Prefers Associate/ Can consider HS Grad or GED
• Do you accept internships as job experience: Yes
• Are there past or additional job titles or roles that would provide comparable background to this role: Customer Service reps
Top 3 Skills
• Multitasking
• Effective Communication.
• Attention to detail.
Additional Technical Skills
(Required)
• Computer skills. Browsing and interface control. Tying skills.
• Microsoft Office 365 products.
• Previous experience with computer applications, such as Microsoft Office 365 products, Microsoft Teams and basic language platforms.
(Desired)
• Multilingual.
Soft Skills
(Required)
• Teamwork and good attitude.
• Verbal communication skills, attention to detail, customer service skills and interpersonal skills.
• Ability to work independently and manage one's time.
• Ability to accurately document and record customer/client information.
• Ability to work as a team, communicate effectively, be heard, be clear.
• Ability to multitask in regard to speaking and typing.
• Bilingual or Multilingual skills are a plus but not required.