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Manager Mhc Kenworth Jobs (NOW HIRING)

MHC Kenworth

Warranty Analyst

Kansas City, MO · On-site

... largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an ... Works with Service Managers to ensure warranty is properly administered. * Works with Service ...

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How much do manager mhc kenworth jobs pay per year?

As of Sep 7, 2026, the average yearly pay for manager mhc kenworth in the United States is $65,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a manager at MHC Kenworth do?

A Manager at MHC Kenworth oversees the daily operations of the dealership, ensuring efficient sales, service, and parts departments. Their responsibilities include leading teams, managing budgets, maintaining customer satisfaction, and meeting company goals. They also coordinate with other managers and executives to implement company policies and strategies. The Manager plays a crucial role in driving business growth and maintaining high operational standards.

What are the key skills and qualifications needed to thrive as a manager at MHC Kenworth?

To thrive as a Manager at MHC Kenworth, you need strong leadership abilities, knowledge of heavy-duty truck operations or dealership management, and a background in business administration or a related field. Familiarity with dealership management systems (DMS), inventory control software, and relevant certifications such as ASE or OEM-specific training are typically important. Exceptional interpersonal, problem-solving, and organizational skills help drive team performance and customer satisfaction. These competencies ensure effective dealership operations, staff motivation, and sustained business growth in a competitive market.

What are the main challenges a manager at MHC Kenworth may face in overseeing dealership operations?

As a Manager at MHC Kenworth, you'll often navigate challenges such as balancing customer satisfaction with operational efficiency, meeting sales and service targets, and managing a diverse team of sales, service, and parts professionals. Adapting to evolving industry technologies and maintaining strong manufacturer relationships are also key aspects. You'll collaborate closely with other department managers to ensure a seamless customer experience and may face the challenge of hiring and retaining skilled technicians in a competitive market.

What is the difference between Manager Mhc Kenworth vs Service Manager Mhc Kenworth?

AspectManager Mhc KenworthService Manager Mhc Kenworth
Primary RoleOversees dealership operations, staff management, and business growthManages service department, oversees repairs, and customer service
Required CredentialsManagement experience, industry knowledge, possibly a business degreeTechnical knowledge, certifications in vehicle repair, management experience
Work EnvironmentOffice-based, dealership management settingService bays, repair shops, customer interaction

The Manager Mhc Kenworth focuses on overall dealership operations, while the Service Manager Mhc Kenworth specializes in managing the service department and repair services. Both roles require industry knowledge and management skills, but the Manager Mhc Kenworth has a broader scope, whereas the Service Manager Mhc Kenworth concentrates on technical service delivery and customer satisfaction.

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What are the most commonly searched types of Mhc Kenworth jobs?

The most popular types of Mhc Kenworth jobs are:

What states have the most Manager Mhc Kenworth jobs?

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Manager Mhc Kenworth jobs near you

Warranty Analyst

MHC Kenworth

Kansas City, MO • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago

MHC Kenworth rating

7.9

Company rating: 7.9 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

76th of 178 rated vehicle equipment hire

Job description

Warranty Analyst

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Warranty Analyst. The Warranty Analyst administrators' warranty, determining which repairs are warrantable. Receives and processes a full range of warranty claims, maintaining good vendor relations. This is a fully in office position at our KCMO location.

  • Administers proper warranty, working in the best interest of the customer, dealership, and vendor.
  • Works with Service Managers to ensure warranty is properly administered.
  • Works with Service Managers, Advisors, Foremen, and Technicians, so that proper terminology is recorded on the repair orders.
  • Follows-up with Service Managers to ensure all warranty parts are properly tagged and stored in the warranty holding area.
  • Prepares electronic warranty claims from the repair orders and processes all carry in parts warranties.
  • Prepares electronic warranty claims for DSFW customers.
  • Maintains control of open claims, so that past due claims can be resolved.
  • Works with Service Managers in the training of Foremen and Service Advisors on warranty coverage and updates.
  • Performs other duties as assigned by a supervisor.

Qualifications

  • Working knowledge of automotive warranty process.
  • Minimum two years experience in related field.
  • Computer literate, i.e. Microsoft Office computer skills.
  • Must be detail-oriented.
  • Must have excellent communication and customer service skills.

Benefits

  • Competitive Salary
  • Medical, Dental and Prescription Insurance
  • Disability and Life Insurance
  • Paid Time Off program
  • 401k and Profit Sharing with Employer Match
  • Flexible Spending Account
  • Internal Promotion Opportunities
  • On the Job Training

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled

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