Senior JAMF & MAC L3 Engineer
Location: Austin, TX/Omaha, NE/Scottsdale, AZ/Chicago, IL/San Jose, CA
Duration: Full Time
Job Description:
• 5+ years of experience in Apple device management in an enterprise environment.
• Advanced knowledge of JAMF Pro and related Apple technologies.
• Strong scripting skills (Bash, Python, AppleScript).
• Familiarity with macOS, iOS, and Apple ecosystem best practices.
• Enterprise Experience:
• Experience integrating JAMF with enterprise systems (AD, LDAP, PKI, etc.).
• Understanding of networking concepts (VPN, DNS, DHCP).
• Security & Compliance:
• Knowledge of security frameworks and compliance standards (CIS, NIST).
• Experience with encryption, certificates, and secure configurations.
Preferred Qualifications:
• JAMF 300 or 400 Certification.
• Experience with cloud-based MDM solutions.
• Familiarity with ITIL processes and enterprise service management tools.
Roles & Responsibilities:
Senior JAMF & MAC L3 Engineer:
• JAMF Pro Administration:
• Configure, deploy, and maintain JAMF Pro infrastructure for macOS and iOS devices.
• Manage policies, configuration profiles, scripts, and packages.
• Maintain device inventory and ensure accurate asset tracking.
• Enterprise Integration:
• Integrate JAMF with enterprise systems such as Active Directory, MDM, and security tools.
• Support Single Sign-On (SSO) and certificate-based authentication.
• Security & Compliance:
• Implement security baselines and compliance standards (CIS benchmarks, encryption, etc.).
• Monitor and remediate vulnerabilities on Apple endpoints.
• Automation & Scripting:
• Develop and maintain automation scripts using Bash, Python, or AppleScript.
• Streamline workflows for software deployment and patch management.
• Troubleshooting & Support:
• Provide Tier 3 support for Apple device issues.
• Collaborate with Service Desk and Infrastructure teams for escalations.
• Documentation & Reporting:
• Maintain detailed documentation of configurations, processes, and policies.
• Generate reports on compliance, inventory, and performance metrics.