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Manager Ibm Technical Writing Jobs in Arizona (NOW HIRING)

Mastech Digital

Technical Writer

Glendale, AZ · On-site

$33/hr

Visio preferred. - Ability to manage multiple priorities and work independently. Education: - Bachelor's Degree (preferred) - Associate's Degree (minimum required) with significant technical writing ...

Mastech Digital

Technical Writer

Glendale, AZ · On-site

$33/hr

Visio preferred. - Ability to manage multiple priorities and work independently. Education: - Bachelor's Degree (preferred) - Associate's Degree (minimum required) with significant technical writing ...

Mastech Digital

Technical Writer

Phoenix, AZ · On-site

$33/hr

Document how employees use SAP for tasks like inventory management, purchasing, production, and ... At least 3 years of technical writing or SOP writing experience . * Experience documenting ...

Collabera

Technical Writer

Phoenix, AZ · On-site

$45 - $50/hr

... of technical writing, editing, document formatting, and publication processes. Experience producing professional-quality PDFs and published documentation. Ability to independently manage ...

Collabera LLC

Technical Writer

Phoenix, AZ · On-site

$45 - $50/hr

... technical writing, editing, document formatting, and publication processes. * Experience producing professional-quality PDFs and published documentation. * Ability to independently manage ...

IDEALFORCE LLC

Technical Writer(32378)

Phoenix, AZ

... writing and research abilities Ability to handle multiple tasks effectively Ability to work ... management Strong working knowledge of Microsoft Office Additional Information - "All your ...

Cyod

Technical Solution Architect, IBM

Chandler, AZ · On-site

$90 - $130/hr

Technical Solution Architect, IBM Location: We prefer this role to be onsite at our headquarters in ... Desirable skills: robotic process automation (RPA), business process management (BPM), workflow ...

IDEALFORCE LLC

Technical Writer (27645)

Phoenix, AZ

... and manage a diverse, large library of software communications artifacts. -Extensive experience using industry standard technical writing and graphic design tools such as those available from ...

Insight

Technical Solution Architect, IBM

Chandler, AZ · On-site

... Manager, process mining, API Connect and App Connect integration, Instana, Turbonomic, and Apptio ... position without a prior, written vendor agreement will not be eligible for any form of ...

Insight

Technical Solution Architect, IBM

Chandler, AZ · On-site

... Manager, process mining, API Connect and App Connect integration, Instana, Turbonomic, and Apptio ... position without a prior, written vendor agreement will not be eligible for any form of ...

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All JobsIbm Technical Writing JobsManager Ibm Technical Writing JobsManager Ibm Technical Writing Jobs in Arizona

Manager Ibm Technical Writing information

What is the difference between Manager Ibm Technical Writing vs Technical Writer?

AspectManager Ibm Technical WritingTechnical Writer
CredentialsBachelor's degree, experience in technical writing, leadership skillsBachelor's degree in English, Communications, or related field; technical writing experience
Work EnvironmentTeam leadership, project management, coordination with multiple departmentsIndividual content creation, editing, and documentation tasks
Employer & Industry UsageIBM and similar tech companies, corporate documentation teamsTech companies, software firms, engineering teams

The main difference is that a Manager Ibm Technical Writing oversees teams and manages projects within IBM, focusing on leadership and strategic planning. In contrast, a Technical Writer primarily creates and edits technical documentation. Managers handle team coordination, while Technical Writers focus on content development.

What are some common challenges faced by a manager IBM technical writing, and how can they be addressed?

Managers in IBM Technical Writing often face challenges such as coordinating documentation across global teams, ensuring consistency and quality in technical content, and keeping up with rapidly evolving technologies. Effective communication, implementing clear documentation standards, and leveraging collaborative tools can help address these challenges. Additionally, fostering a culture of continuous learning and feedback within the team is essential for adapting to new tools and maintaining high-quality outputs.

What are the key skills and qualifications needed to thrive as a manager IBM technical writing?

To thrive as a Manager IBM Technical Writing, strong leadership abilities, expertise in technical writing, and a background in computer science or a related field are generally required. Familiarity with documentation tools such as DITA, XML, IBM-specific platforms, and content management systems, as well as certifications in technical communication, are commonly expected. Exceptional communication, project management, and team collaboration skills set top performers apart in this role. These skills and qualifications ensure the delivery of clear, accurate, and user-focused documentation that supports IBM's complex technical products and enhances customer experience.

What is a manager IBM technical writing?

Manager IBM Technical Writing jobs involve overseeing teams of technical writers who create, edit, and maintain documentation for IBM products and services. These managers coordinate the documentation process, ensure quality and consistency, and work closely with engineers, product managers, and other stakeholders. Their responsibilities include developing documentation strategies, mentoring writers, setting timelines, and ensuring that all materials meet IBM's standards. Strong leadership, technical knowledge, and communication skills are essential for success in this role.

What does a manager IBM technical writing do?

A manager of IBM technical writing oversees teams responsible for creating and maintaining technical documentation, such as user manuals, product guides, and online help resources. They coordinate content development, ensure accuracy and clarity, and often use tools like XML or Markdown, while managing schedules and quality standards.
What are the most commonly searched types of Ibm Technical Writing jobs in Arizona? The most popular types of Ibm Technical Writing jobs in Arizona are:
What cities in Arizona are hiring for Manager Ibm Technical Writing jobs? Cities in Arizona with the most Manager Ibm Technical Writing job openings:
Manager Ibm Technical Writing jobs near you

Technical Writing (PSPs)

Early Warning Services, LLC

Scottsdale, AZ • On-site

$84K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Overall Purpose
The CS Technical/Procedure Writer is a subject matter expert on our products and services responsible for writing clear and concise instructions for users and front-line call center agents. This role is responsible for identifying, researching, writing, validating, and obtaining approvals to publish procedures, work instructions, and online FAQ's in support of Zelle® and our FCRA consumers. Working with the respective document owners to reconfigure documents and ensure procedures and knowledge articles are submitted timely.
Essential Functions
  • Responsible for upgrading and rewriting procedures and online knowledge articles. Create new policies as needed to ensure compliance with applicable regulatory requirements.
  • Works with business line managers to develop new or revisions of existing policies and procedures as new bank products or services are offered, new lines of business are initiated, or new regulatory requirements are published.
  • Works with Technology, Product and Fraud Risk management to validate accuracy of knowledge articles and make revisions as necessary.
  • Advocates for the Consumer Experience by listening to front line agent calls to identify any article gaps and write articles to improve the consumer experience. Periodically interviews front line agents for opportunities.
  • Serves as a subject matter expert on Early Warning products and servicing expectations.
  • Works closely with Legal and Compliance to ensure all applicable regulatory requirements are included in appropriate policies and procedures, including but not limited to, UDAAP, FCRA and Complaints management.
  • Ensure all procedures and articles are aligned with the corresponding policies.
  • Responsible for appropriately utilizing internal record management systems to manage documents, including maintenance, approval processes and records retention.
  • Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications
  • Typically a minimum of five or more years of related policy and procedure management experience
  • Prior experience in financial institution credit bureau reporting, deposits management and/or call center operations with a strong experience in consumer conversations.
  • Excellent verbal and written communication skills with an emphasis on proficiency in written communications/documents. Strong attention to detail including ability to accurately edit written documentation.
  • Demonstrated project management experience managing projects cross-functionally.
  • Education and/or experience typically obtained through the completion of a bachelor's degree.
  • Background and drug screen.

Preferred Qualifications
  • Salesforce, Lockpath or other procedural management systems preferred.
  • Three to five years of related contact center experience preferred

Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $84,000 - $105,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.
This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.
Some of the Ways We Prioritize Your Health and Happiness
  • Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
  • Paid Time Off - Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
  • 12 weeks of Paid Parental Leave
  • Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!
Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

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