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Manager Guest Ranch Manager Jobs in Napa, CA (NOW HIRING)

Guest Service Agent (Ranch Host) Join our team as a Ranch Host and become part of the Auberge ... Manage room reservations, confirm guest details, and assist in room assignments, ensuring accuracy ...

Join our team as a Ranch Host and become part of the Auberge Family. As part of the Auberge family ... Manage room reservations, confirm guest details, and assist in room assignments, ensuring accuracy ...

Act as main point of contact for guest glitches in the evening hours and ensure appropriate communication across all departments for follow-up in the morning. * Keep departmental managers updated ...

Company Description Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold ... Monitor and manage room reservations and availability * Prepare daily reports and perform ...

New

Company Description Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold ... This role is responsible for managing incoming calls, coordinating guest requests, and providing ...

Company Description Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold ... Monitor and manage room reservations and availability * Prepare daily reports and perform ...

New

Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to ... Manage internal homeowner reservation and rental guest calendars, coordinating residential ...

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Infographic showing various Manager Guest Ranch Manager job openings in Napa, CA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Guest Service Agent (Ranch Host)

Stanly Ranch

Napa, CA • On-site

$23/hr

Other

Re-posted 6 days ago


Job description

Guest Service Agent (Ranch Host)

Join our team as a Ranch Host and become part of the Auberge Family. As part of the Auberge family, we are looking for a warm, service-driven hospitality professional who creates exceptional first and lasting impressions for our guests. As a key part of the guest services team, this role is responsible for delivering seamless arrival and departure experiences, managing reservations, responding to guest needs, and serving as a central point of connection between guests and hotel departments.

Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

  • Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures.
  • Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities.
  • Manage room reservations, confirm guest details, and assist in room assignments, ensuring accuracy and alignment with guest preferences.
  • Handle and resolve guest issues, complaints, or challenges, finding effective and timely solutions to enhance overall satisfaction.
  • Serve as a communication hub between guests and various hotel departments, ensuring smooth coordination of services and maintaining accurate records of guest interactions.

The starting range for this position is $23.00. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

  • 1 year of experience in a similar role at a luxury resort
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks efficiently
  • Familiarity with hotel management systems and basic computer skills