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Manager Guest Ranch Manager Jobs in Fairview Heights, IL

LM Service LLC

Guest Experience Supervisor

Saint Louis, MO · On-site

$17.50 - $20/hr

In collaboration with the Guest Experience Manager, review customer satisfaction and trends to anticipate needs and meet guest expectations. * Observe and report daily facility conditions and ...

AB InBev

Guest Relations Associate

Saint Louis, MO · On-site

$15/hr

... Ranch and the St. Louis Brewery. * Provide guests with accurate, consistent, and up-to-date ... Effective time management skills with the ability to respond to guest inquiries and requests in a ...

Ab InBev

Guest Relations Associate

Saint Louis, MO · On-site

$15/hr

... Ranch and the St. Louis Brewery. * Provide guests with accurate, consistent, and up-to-date ... Effective time management skills with the ability to respond to guest inquiries and requests in a ...

AB InBev

Guest Relations Associate

Saint Louis, MO · On-site

$15/hr

... Ranch and the St. Louis Brewery. * Provide guests with accurate, consistent, and up-to-date ... Effective time management skills with the ability to respond to guest inquiries and requests in a ...

Twisted Ranch

Line Cook

Saint Louis, MO

$16 - $20/hr

... Ranch, we expect our kitchen staff to: * Show up on time and ready to work * Maintain professionalism during service * Respect teammates and management * Take pride in food quality and cleanliness

LM Service LLC

Guest Experience Associate

Saint Louis, MO · On-site

$14.25 - $17.50/hr

Manage animal and guest interactions to ensure a safe and positive experience for everyone. * Observe and report daily facility conditions and situations to the Guest Experience Manager and ...

Denny's

Restaurant Manager

O Fallon, IL · On-site

This role assists with team leadership, guest service, food safety, and operational execution while helping to develop team members and maintain Denny's brand standards. The Restaurant Manager serves ...

Denny's

Restaurant Manager

Collinsville, IL · On-site

This role assists with team leadership, guest service, food safety, and operational execution while helping to develop team members and maintain Denny's brand standards. The Restaurant Manager serves ...

Denny's

Restaurant Manager

Glen Carbon, IL · On-site

This role assists with team leadership, guest service, food safety, and operational execution while helping to develop team members and maintain Denny's brand standards. The Restaurant Manager serves ...

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Infographic showing various Manager Guest Ranch Manager job openings in Fairview Heights, IL as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Hotel Front Desk Manager / Guest Services Manager

Raymond Management

Saint Louis, MO • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Guest Service Manager

Are you a hospitality professional with a passion for providing exceptional guest experiences? Do you possess strong leadership and communication skills? We're seeking a Guest Service Manager to oversee our front desk operations and ensure the highest level of service for our guests.

We Offer:

  • Team Culture: We work as a team and take pride in supporting each other every day
  • Training and Growth: We provide on-the-job training and support career growth within the company
  • Employee Recognition: We celebrate achievements and recognize the hard work of our team members

Benefits Available:

  • 11 paid holidays per year, paid vacation, sick, bereavement, & jury duty
  • Affordable health, dental, & vision plans for you and your family
  • Low-cost accident, critical illness, & hospital coverage
  • Short- & long-term disability coverage paid by RMC
  • Life / AD&D insurance company provided with additional optional coverage for your family
  • Tuition reimbursement for college credits or professional certification
  • Flexible spending plans options
  • 401(k) retirement plans with company contribution
  • Travel with hotel room discounts
  • Teammate referral bonuses
  • Paid time off to volunteer in your community
  • Employee Assistance Program with mental health resources

What You'll Do:

  • Manage the daily operations of the front desk, including guest check-in/check-out and reservation management.
  • Lead and train the guest service team to provide exceptional customer service and support.
  • Handle guest inquiries, requests, and complaints in a timely and professional manner.
  • Monitor guest satisfaction and implement improvements to enhance the overall experience.
  • Collaborate with other departments to ensure smooth operations and address any guest issues.
  • Prepare reports on guest feedback and service performance for management review.
  • Ensure compliance with hotel policies and procedures, including safety and security measures.

We're Looking For:

  • Previous experience as a Guest Service Manager or in a similar role is required.
  • Strong leadership and interpersonal skills, with the ability to motivate a diverse team.
  • Excellent communication skills and a commitment to guest satisfaction.
  • Proficiency in hotel management software and front desk operations.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • A passion for hospitality and a desire to create memorable experiences for guests.

Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing.

Apply